Brian

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Viewing 15 posts - 10,426 through 10,440 (of 11,256 total)
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  • in reply to: Event Calendar widget displays incorrectly #801532
    Brian
    Member

    Hello,

    Sorry for the display issues. Looks like a css conflict with the theme.

    Try out this css to see if that helps:

    #widgets .tribe-mini-calendar div[id*="daynum-"] a {
    padding: 5px 5px 15px;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

    Thanks!

    in reply to: Purchased, but not working. #801499
    Brian
    Member

    Hello centurypixel,

    Thank you for purchasing the Events Calender Pro. Sorry you are having issues on the install, but I can help you out.

    I took a look at your site and was able to find the readme.txt for both the Event Calender Plugins so they look like they are there.

    What steps did you go through to activate the plugins?

    Can you verify you uploaded both the Events Calender and the Events Calender Pro plugins and then activated both of them from the Plugin Screen.

    This is not needed for the Pro features, but let me know if it is possible to head to Events->Settings->License tab and you can enter your Pro license there.

    Let me know and we can go from there.

    Also, since you are just getting started I encourage you to look at the Pro New User Primer as it goes over all the settings including installing:

    https://theeventscalendar.com/support/documentation/events-calendar-pro-new-user-primer/

    Thanks

    in reply to: Events not reordering in chronological order issue #801478
    Brian
    Member

    Hi outsidethecube,

    Sorry for the issues you are having with the Events not ordering correctly.

    I took a look at the Post Types Order plugin and it does appear to take control of the order of all posts and custom post types in WordPress. I could not find a way to turn it off for tribe_events custom post type, but it may have that option.

    We have not seen this issue with the latest update, but does not mean it was not caused by it.

    If you have the Post Types Order plugin turned off when you create a new event does it order it correctly?

    Let me know what you find out and we can troubleshoot this some more.

    Thanks

    in reply to: 404 on event detail page #801436
    Brian
    Member

    Tobi,

    Sorry for the issues with the 404 links. I can help troubleshoot this with you.

    Thanks for going through the steps to find a conflict and resaving the permalinks.

    Do you have a link you can provide for the site that is doing this? It helps us to be able to see the error happening.

    Also, since you said you have tested with different themes and with all the other plugins turned off it could be a conflict with the settings of the server, but we can address that if any of the other solutions do not work.

    Let me know if you have a link and we can go from there. You can send it as a private reply.

    Thanks

    Brian
    Member

    Looks like a theme conflict with the css.

    This should help you get closer:

    .tribe-events-adv-list-widget ol,
    .tribe-events-adv-list-widget ul {
    padding: 0;
    }
    .tribe-events-adv-list-widget .entry-title {
    font-size: 24px;
    }

    Add that to your stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that works for you.

    Thanks

    in reply to: Logged in user's draft event not showing up #801405
    Brian
    Member

    Ok Great, glad you got it.

    Closing out this ticket, but if you have any other issues related to this or something new, please create a new one.

    Thanks

    in reply to: Recurring events query #801350
    Brian
    Member

    Hello Neill,

    Thanks for interest in the Events Calendar Pro.

    I can help you out with your Recurring Events questions.

    I’d like to run recurring events as references to notable events in the past that come up as anniversaries each year.

    Yes we do support events that recur on a yearly schedule. So I think that should work for you.

    I’d recommend looking at these two pages and watch the videos to show exactly what the Recurring Events supports to make sure it will fit with that you are trying to do.

    https://theeventscalendar.com/pro-2-0-a-detailed-look-at-custom-recurrence/

    https://theeventscalendar.com/support/documentation/events-calendar-pro-new-user-primer/#recur

    Additionally, what are the impacts on SEO and potential penalties for duplicate content? Does each recurring instance create a new page of content?

    Yes recurring Events creates a new event for each instance. The url’s are different for the event, but I could not tell you the impact for SEO as I am not sure how Google would read your site since there are so many ways you could set it up different then I might. I found this ticket that provides some more information on SEO and Recurring Events:

    Recurring events causing content duplication – bad for SEO?

    Does that answer your questions.

    in reply to: Remove Venue Link #801330
    Brian
    Member

    Sure I can help out again. You are closer then you think šŸ™‚

    You are in the right file for the list view. The array is just storing the data so no need to get into working with that.

    If you replace this line at the top of the file:

    tribe_get_meta( 'tribe_event_venue_name' )

    With this one:

    get_the_title( tribe_get_venue_id() )

    That will again show the Venue name without a link.

    You should be able to do this same thing with the Organizer at the top of the file and used the other coding you did with the Single Events.

    That should last a long time as a customization as get_the_title is from WordPress and I do not see that going away and the tribe_get_venue_id() is not a function that would usually change.

    Let me know if that worked for you.

    Thanks

    in reply to: Venue Website Display #801314
    Brian
    Member

    I see what you mean about the link. That is strange that it is not reading the link tags as html.

    I took a look and it looks like the Pageline Theme has a custom stylesheet for the Events Calendar. Did you add that or was it included?

    Do you have any custom templates for the Events Calendar in your theme? If so, what is in this file?

    tribe-events\modules\meta\venue.php

    Maybe that function has changed for the Event Website and is causing the issue.

    Let me know what you find out.

    Thanks

    in reply to: Multisite shared calendar #801026
    Brian
    Member

    I know it is something we are interested in adding, but we do not have a timetable when that might be.

    I am afraid we do not have a method either for doing that on your own.

    in reply to: Calendar not working for non-logged-in users #800834
    Brian
    Member

    Thanks for solving those conflicts. I see they are gone as well. I tested out the site and see the issue is still there I also tried the map view and that is not working as well.

    Since that was not the source of the problem can you please follow our Testing For Conflicts Guide:

    https://theeventscalendar.com/support/documentation/testing-for-conflicts/

    If that does not reveal the conflict can you then also try these steps to setup debug on the site:

    Can you please turn on the WordPress Debug and the Events Calendar Debug to see if we can get more information.

    Events Debug
    Go to Events->Settings->Miscellaneous Settings

    Then check Debug Mode

    WordPress Debug
    Please follow the steps in the WordPress Debug Codex in the Example wp-config.php for Debugging section:

    http://codex.wordpress.org/Debugging_in_WordPress

    Please place that coding and go through the site as a regular user while visiting the map view and using the navigation.

    Let me know what you find out and we can go from there.

    Thanks

    in reply to: Navigation error when using List view #800819
    Brian
    Member

    Thank you for the offer. We will let you know. I am going to close this ticket as there is nothing more we can do right now on this. We will update you by posting to this ticket when we have a fix coming out in a release. We are currently working on it and hope to do that early next week, but that is not 100% certain.

    If you have any other issues or would like to follow up on this please create a new ticket.

    Thanks

    in reply to: Licence key input issue #800811
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

    Thanks!

    in reply to: wootickets: attendee list "order status" blank #800806
    Brian
    Member

    We have a ticket created in our system to address this issue and I am add thing ticket to it. We will update by posting on this ticket once we have information to give you. Since there is nothing more we can do for this now I am going to go ahead and close this ticket. If you have any questions or issues related to this or something else please create a new ticket.

    Thanks

Viewing 15 posts - 10,426 through 10,440 (of 11,256 total)