[Brian]

Moved this to Community Events as it is more relevant to that add on.

[Brian]

I did a quick test with the Member’s Plugin and my custom role showed up under the “Roles to block” in the Community Settings so it looks like it should work as long as it is tied into WordPress correctly, which I would assume for a custom role to work at all.

Since the original question is answered and you said so 🙂

I am going to close this ticket, but if you have any more questions or something new please create a new ticket and we can help out.

Thanks

[Brian]

Great glad you got it working. If you run into trouble or have a new question please create a new ticket as I am going to close this as the original question has been answered.

Thanks

[Brian]

I would start with the file that creates the Tickets on the Event Page, it is located here:

\wootickets\views\wootickets\tickets.php

It is going to take creating a script that prevents the default action of the form.

That is about as much as we can support on this I am afraid.

Though, WooCommerce has its own setting for its product pages that uses ajax for the form, you maybe to adapt that script in their plugin to work here.

Thanks

[Brian]

Ok thanks, I will test this out and see what it does and also get back to you about what the cron triggers for this to work.

[Brian]

Hi I can help answer your questions about these customizations.

if it’s possible to stop the automatic redirection to the checkout page when you add a ticket to the shopping cart?

It maybe possible, but we do not have that feature so we can help out if you get stuck trying to do this yourself, but for the most part this customization is beyond the support we can provide.

Failing that, is it be possible to include a ‘Book another event’ link back to the calendar/events listings on the checkout page when a ticket is added (that preferably wouldn’t appear if they’re buying only an item from our shop)?

Again this is possible, but beyond the support we can provide. The cart and checkout page are directly from WooCommerce we do not do anything to modify them, so that would be a customization of WooCommerce as well.

Does that answer your questions?

[Brian]

We made some custom roles similar to the WordPress role ‘author’ but not completely the same. Could that work?

In the backend I am not sure you would have to test that out, but if it is close to the Author Role it should. On the front end as long as the role is registered with WordPress correctly the Community Calendar will pick it up, it enables any user role of WordPress to create events from the front end form.

The only setting we have for specific roles in the Community Settings is whether to block them or not from access in the admin area.

Let me know if that answers your question.

Thanks

[Brian]

Hello,

I can help answer your questions. See my answers below:

If I place http://SocialAlerts.com/washingtondc/events/2014-10-15/ on the URL bar, will that grab event from October 15, 2014? I could’ve sworn that the date function work before it doesn’t seem to now…

Although it may have worked, the actual url when using the Events Bar Day Search Looks like this when on main view:

http://socialalerts.com/washingtondc/events/?action=tribe_photo&tribe_paged=1&tribe_event_display=photo&tribe-bar-date=2014-10-15

What about /events/Wednesday/? Will that grab event from the next upcoming Wednesday which in this case is also October 15, 2014?

I am afraid not, it is not a valid url and will give a 404 error.

Does that help?

[Brian]

I understand you have more then one page could please provide at least one even in a private reply so I can see if I can duplicate the process.

Thanks

[Brian]

Hi,

Sorry for the frustration with the Event Canceling. I can help troubleshoot this and get it resolved.

Deleting an Event will not cancel Event Tickets. To test that out I tried myself and did not replicate what happened to your client.

The only way to cancel an event is to do it through WooCommerce’s Order System. I also did this, but it did not send out an Events Canceled Email.

Our plugin does not modify the WooCommerce Order, Checkout System, etc all we do is add a Special Product with additional coding for tickets and tie that to Events with an Attendee List.

I understand this is a lot of questions, but could you get back to me on them so we can narrow this down and solve it.

Do you have any additional coding or Add Ons for WooCommerce that might have caused a conflict?

What is the Order Status for all the Ticket Orders?

Is the Event Still Published??

Is the Ticket Product for the Event Still There?

What about the attendees list for the event?

Let me know what you find out.

Thanks

[Brian]

Hi Dirk,

I can help answer this.

The Community Events and the Events in the Events Calendar are the same thing. In the backend there is no difference as they both use the same Custom Post Type.

If you want to transfer existing events to other users you would have to set them up at the Author of the Event, which can be done on the Event Edit Screen. Not all users can be added as an author and it depends on their WordPress Role.

Does that help?

[Brian]

Hi Ryan,

Thanks for the interest in our plugins. I am not sure I under exactly what you are trying to do.

Are you trying to show products in a Calendar Created by our plugin?

I do not think that would be possible(or maybe not at all) without some heavy customization and I am afraid we would not be able to support that beyond answering questions about how our plugins.

Does that answer your question?

[Brian]

Hi,

I am afraid we do not have that feature. I believe it could be possible with some customization, but for the most part that would be up to you to get that to work as it is beyond the support we can provide on the forum.

If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

[Brian]

Hi

Sorry for the issue with Facebook Events not auto importing. I can help troubleshoot this with you.

Have you tried importing a single event and see if that works?

Do you know if any of the events are Age Restricted? The Facebook API does not enable us to import age restricted events.

Can you provide the link to the Facebook Page you are trying to import events from and I can test it out?

Let me know and we can go from there.

Thanks

[Brian]

Ok I took a look at your coding and see two changes to help you out.

In tooltip.php

Try changing the coding to this for the venue title:

[[ if(venue.length) { ]]
<p class="venue">Venue: [[=title]]</p>
[[ } ]]

In the single-event-hourly.php

Change this:
<?php echo tribe_events_template_data( $event ); ?> <?php echo tribe_events_template_data( $post, $additional_values ); ?>

To just this:

<?php echo tribe_events_template_data( $event, $additional_values ); ?>

Once this works, I’m assuming it’s a similar procedure to also add the venue to the week view mobile.php?

Yep pretty similar.

Let me know if that works for you.

Thanks

[Author]

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