[Brian]

I see what you mean now.

I played around with this:

#tribe-events-pg-template {
background: none repeat scroll 0 0 #fff;
padding: 0 85px;
}

And that filled in the space with white like the home page.

This is a theme compatibility issue, so you have the start of a solution, but looks like you will have to add some more css to change that padding as the site shrinks in size. That is beyond the support we can provide, but I think you are close and with a little work will have it working exactly how you like it.

Thanks

[Brian]

I can try to help you out with this.

You are trying to get all 5 events to display correct?

I looked at the coding and found this css hiding Events:

div.tribe-events-category-classes {
display: none !important;
}

I think you are doing that to not overload the Month with Recurring Events.

When I remove it, it still does not show this Event, Play by Play (Improv)

Is your limit set to 15 per day? That is how many I count on the 18th and could be causing the issue.

Let me know what that limit is and if increasing it more fixes the issue.

Thanks

[Brian]

This could be causing the issue:

flush_rewrite_rules(); // renew the rewrite rules

Putting it there means it is always causing the permalinks to refresh everytime you load the site. I would remove that and just refresh them if you save from the admin area.

Let me know if that fixes anything.

Otherwise nothing else jumped out at me as being wrong.

[Brian]

Ok, that is good at least the issue is narrowed down.

The first thing I notice about that error is directory:

C:\xampp\htdocs\sfmade\wp-content\themes\SFMade\sfm_upgrade\functions.php on line 1023

That looks like the theme was modified and uploaded to a live server, but that reference is not updated and that is causing the issue.

Can you get the developer to go into the theme’s functions.php and fix these references? That should solve the issues.

Let me know if that works out.

[Brian]

Hi TK,

I can help you out here.

Do you think it is possible you are running into PHP Timeout Limit and do you think you can increase it to cover the script.

I would think the limit is based not only on our function doing the importing, but also the resources available for the script so I do not have a hard limit for you.

Is this not the purpose of this plugin?

I am not sure if this is not the purpose, but I would think it is far from the typical case scenario.

[Brian]

Hello Brandon,

I can help you out some on the theme compatibility.

Try adding this to fix the top nav dropdowns going behind the event bar:

.td-header-style-8-wrapper.td-menu-placeholder {
z-index: 150;
}

Also, is there any way to make the entire background white? It seems that our background color is bleeding over into the calendar. For other pages on the site it stays on the sides.

Not sure what you mean there, are you talking about your sites background or on Event Pages?

Let me know and I can try to help out.

Thanks

[Brian]

Thanks for the information.

When you go to Events->Import Facebook, do all the events from the Pages you are trying import show there? Do any have any checks in the boxes saying they were imported?

In the Events->Settings->Facebook tab are the events set to publish?

We did have an issue where the hourly setting did not import events, but the other ones did, but you said none worked for you, correct.

Still looking into this issue and testing on my end too. I hope to have something for you soon too.

[Brian]

We have a Non-Profit Partnership Program for qualified organizations which entitles them to a free .zip file of our plugins. That way your organization can get the cool features of our premium products. When we release a new update we can provide those files as well. However, if you need automatic updates, premium support services and/or forum access, you will need to purchase a license.

If you’d like to apply, please fill out our application. Once approved, we will email you back with a .zip file of the plugin(s) requested, as well as instructions for providing a sponsor link on your site. We ask that all our non-profit partners include a link to Modern Tribe on their calendar or sponsor page, and do a thank you post on Twitter and/or Facebook.

Please note that non-profit applications are not reviewed daily, and it may be up to a week before you hear back from us.

[Brian]

Since there is nothing more we can do on this customization I am going to close this ticket, but if you have any more questions come up on this or something new please just create a new ticket and we can help out.

Thanks

[Brian]

Ok how strange. Nothing like this has happened before.

Do you have a copy of the cancellation email sent out? Is that something you could forward to us at pro(at)tri.be?

Is the Ticket Product for the Event Still There? No

Is the product in the trash? Can you restore it and open it and find under the Text Editor what the Last Edited Message Says.

What about in a Cancel Order’s Edit Page what does the Order Notes say for the cancellation?

Let me know about that and we can go from there.

Thanks

[Brian]

I was trying to think of any good tips to give, but unfortunately it is all really general.

I would start by looking on adding a custom meta box and field to the Event Edit Page through a plugin such as Advanced Custom Fields and then you can follow our themer’s guide on what template to use to show that field on a single event page.

https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

[Brian]

Ok so I have these two links working:

http://td-testserver2.de/events/

http://td-testserver2.de/new-event/onkologische-patientenschulung/

Notice the first link is /events/.

I would not expect this link to work as it is just a place holder for the single events:

http://td-testserver2.de/new-event/ (the news single event url slug)

Does this fix the issue then and the Event Page and the Single Event Page is working now?

Let me know.

Thanks

[Brian]

Sorry no updates on this although we are looking into a ics importer still. We do not have plans for pushing events out to other services at this time.

I am going to reclose this ticket, but if anyone has any questions related to this or something else, please just create a new ticket.

Thanks

[Brian]

Try this instead:

<p class="venue">Venue: [[=venue]]</p>

the =title was from the Event Title in the tooltip.

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

Thanks!

[Author]

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