Brian

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Viewing 15 posts - 10,381 through 10,395 (of 11,256 total)
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  • in reply to: Sending tickets after buying and process them #810198
    Brian
    Member

    I think my answers below get you closer to what you are looking for:

    Is there any existing filter where I can add an action after a ticket purchase?

    We do not add any hooks it would be the same action as any purchase in WooCommerce, we do not modify the purchase process in WooCommerce.

    I guess I can also check all the products of an order and see if all of them are belonging to a ticket product. Is there any flag for this in a product?

    All the Tickets are attached the the Ticket Product Category so that could be used as the flag.

    Does that help?

    in reply to: Changing Menu from "events" to something else #810182
    Brian
    Member

    Not sure why it did not come up in the search, we are working on a new site with better search there so in the future it should.

    Glad you were able to use the tutorial.

    I am going to close out this ticket as the original question is answered. If you have any new questions related to this or another issue please just create a new ticket and we can help you out.

    Thanks

    in reply to: Venue Website Display #810173
    Brian
    Member

    Thanks for providing the coding in a pastebin. It is so much easier for us to read!

    I found the issue this line here:

    <?php esc_html_e( $website ) ?>

    See if you can replace that with

    <?php echo $website ?>

    This function esc_html_e is escaping the html and causing the issues. That is generally used to escape the url directly not a link.

    Re Update:

    I’d like to try and go up to 8 again from an older backup on a test site and see what happens. Is there a way, from a complete backup, just to locate the event entries? And, Should I start a new thread when I do that?

    The Events, Venues, and Organizers are all custom post types so you could use WordPress’s Exporter and Importer. If you do not export all the content of the site though the Featured Images and maybe other information does not transfer on importing. Unfortunately, that is a limitation of WordPress. If you need some help on this, please create a new ticket as we can provide better support that way.

    Let me know if removing esc_html_e fixes the issue for you.

    Thanks

    in reply to: Google Map not displaying on new version #810150
    Brian
    Member

    mattcuba, Sorry I missed your last post here. I am not sure why it did not show up for me.

    Anyway that filter is php coding and needs to be added in your functions.php

    Jason,

    Typically it is better for us to help you on your own ticket, but I can help out here and if you continue to have issues please come back to us and create a new ticket and reference this one.

    I checked out your site and saw this error:

    TypeError: $(…).jqzoom is not a function
    $(‘.jqzoom’).jqzoom(options);

    See if you can fix that javascript error and if it solves the issue. If it does not again please create a new ticket and reference this one and we can go from there.

    Thanks

    in reply to: Event Calendar Error #808326
    Brian
    Member

    Great glad the issue is resolved.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Event Detail not showing up after update #808323
    Brian
    Member

    I sorry for the issues.

    It sounds like the system thinks the plugins for the Events Calendar are not the same Version.

    When you go to the Plugins Page of your site.

    What is the version number for:

    The Events Calendar

    and

    The Events Calendar PRO

    Those two plugins should have the same version number.

    Downloads
    If you need to download the latest version of pro you can do that on tri.be in Account Central section after you sign in.

    The latest version for The Events Calendar can be found on WordPress.org.

    Let me know what you find out and we can go from there.

    in reply to: Event Calendar Error #808314
    Brian
    Member

    downtownls,

    Sorry for the redirect issues you are having.

    I went to your main calendar page at

    http://downtownls.org/events/

    I was able to navigate around without any issues.

    What browser are you using and is it possible you can clear its cache and also try with another browser and see if you still have the issue.

    Let me know the results of that and we can go from there.

    Thanks

    Brian
    Member

    Hi revivalution,

    I tried to take a look at your site to see the issue, but could not see anything with the provided link.

    Do you have a link you could post in a private reply for us?

    Typically we find a theme has some css that hides these dates.

    Sometimes adding this css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    .tribe-events-schedule.updated {display: block;}

    Solves the issue.

    Let me know if that works or please provide a link and I can take quick look.

    Thanks

    in reply to: Switching Between Months In Month View Not Working #808293
    Brian
    Member

    Hi,

    Sorry for the issues with the Previous and Next Month link not working.

    I visited your site at this link:

    http://alcgrapevine.com/events

    I was able to use the links with no problems or errors in both views.

    What browser are you using and is it possible you could clear the cache of that one and also try with another and see if it works for you.

    Let me know what you can find out and we can go from there.

    Thanks

    in reply to: Events calendar installation… #808287
    Brian
    Member

    Hi George,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    It looks like it is not finding the files it needs to load.

    Do you have the Events Calender installed and active? The Events Calendar Requires the core version of the plugin to work.

    Please verify you have the core version installed and activated on your site.

    The Events Calendar

    Let me know and we can go from there.

    Thanks

    in reply to: Run/walk race calendar #808262
    Brian
    Member

    Hello thanks for the interest in our plugins.

    Please see below for answers to your questions:

    (1) Users will need to be able to upload pdfs when creating a new event. These races often lack interactive race registration forms, so pdfs are out best option.

    Our current features do not support a file upload with the Community Events Add On. If users create events from the backend permissions could be setup to do this, but setting that up is beyond the support we can give.

    (2) Each event in the event list is quite tall. Ideally, I’d like to keep the event details to one line (which could then be clicked on to get more details). Some months will have 30+ races listed, and this can quickly become quite tedious to scroll through (especially on a mobile device).

    This is possible, but with take following our Themer’s Guide to make modifications to the templates.

    Could you help me modify/enhance these plugins to address my two concerns? If so, what would the cost be? If not, could you recommend another solution?

    Unfortunately, we do not do any custom modifications for the plugin, we do have a list of developers that maybe to help you out. You can get that list by emailing us at pro(at)tri.be

    Let me know if you have any more questions.

    in reply to: Sending tickets after buying and process them #808247
    Brian
    Member

    I am afraid we do not have any coding to give you.

    However, I did find this article and tested the coding and it set my order to complete, but it will do that if it finds any virtual product in the order.

    http://www.skyverge.com/blog/how-to-set-woocommerce-virtual-order-status-to-complete-after-payment/

    You may have to do some testing to get it to work how you would like, but it worked for me without changes including testing on a regular product and not marking the order complete.

    in reply to: no featured image then a default image #808213
    Brian
    Member

    Sure I can help out the next step, but then you are going to have to take it from there.

    I would do something like this:

    <?php if(has_post_thumbnail($event_id)) {

    echo tribe_event_featured_image( $event_id, ‘full’, false );

    } else {

    echo 'default image html';

    } ?>

    That works for me so you will have to take it from here to show the image you would like. Just replace “default image html” with your html tags for the image. This is about all we can provide for this customization it is close and with a little work you should be able to get it how you would like. 🙂

    Thanks

    in reply to: Google Map not showing in the Event details #808203
    Brian
    Member

    mattcuba,

    Sorry for missing your post, but I can help out and then if you would like some more help please create a new ticket.

    I get a hearder error, when I add the code to my Custom CSS plugin, nothing changes.

    The header error sounds like the coding is not correct in the functions.php and then it is printing itself into the header causing the error, please make sure all quotes are closed and you may want to try replacing each one after you copy the code.

    And the Custom CSS plugin will not use this coding it must go in your functions.php

    lidocollective,

    Can you please create a new ticket and we can help you there. It is mush easier for us to troubleshoot with just you that way and not miss anything. Also bodin get’s ping every time we post here 🙂

    When you do please include a link to the site you are having trouble with and what steps you took to add the filter.

    Also we do have a maintenance release we are hoping to release early this week to address this issue if you would like to wait for that.

    Since bodin’s original question has been resolved I am going to close this ticket to not keep pinging him with messages.. bodin if it is not resolved please create a new ticket and we will help out more.

    in reply to: social login? #807681
    Brian
    Member

    Hi,

    I can help answer your question.

    Our Community Event Login, uses a custom login form and typically adding a plugin for social login does not work with it. I am afraid there are no hooks or filters to connect to with our form either.

    If you are looking to have social login I would set the Community Events to Allow anonymous submissions so it disables our login check.

    Then follow the Themer’s Guide:

    https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

    to move the Community Event Form to your theme and add a check there for the logged in user and place a login form that works with the social login.

    Does that make sense?

Viewing 15 posts - 10,381 through 10,395 (of 11,256 total)