Brian

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Viewing 15 posts - 10,036 through 10,050 (of 11,256 total)
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  • in reply to: Hide Calendar Widget when no events? #860020
    Brian
    Member

    Great glad it helps. I edited the coding a bit to remove the links and place it in our code wrapper to help out.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: not importing events from facebook #860007
    Brian
    Member

    Hi,

    Sorry for the issues you are having. Can you provide in a private reply some of the events or pages you are trying to import and I can see if I can replicate the issue.

    Please let me know what you are trying to do for manual import as well as the pages for Automatic Import.

    Let me know and we can go from there.

    Thanks

    in reply to: Adding required fields to events #859999
    Brian
    Member

    Glad that helps some.

    See my answers below:

    You think this is possible with extra addons or upgrading to Event Calendar PRO?

    I am afraid that is not possible with Pro.

    You can use Pro to add additional fields to an Event, but only for the admin to add information, not to tie into the WooCommerce Checkout System.

    It maybe possible with some customization, but I am not even sure where to begin with that one.

    in reply to: Conflict with WooCommerce Shortcode #858783
    Brian
    Member

    I was able to reproduce with a Recurring Event and a Single Events as well.

    Thanks for bringing this to our attention.

    I will put a bug report into our system to fix this issue.

    I do not have a timetable on when this issue might get resolved. I will ask our developers and see if they might come up with a snippet to fix, if possible.

    in reply to: Hide Calendar Widget when no events? #858744
    Brian
    Member

    Hi,

    I can help you out with this. There is not option like on the Upcoming Events List Widget to hide if no events.

    With a simple function you can add your own to the Calendar Widget though.

    You could follow our Themer’s Guide:

    https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

    To move this file to your theme:

    \events-calendar-pro\views\pro\widgets\mini-calendar-widget.php

    Then use this function to wrap the Calendar Widget and if Display a Message if you like in the else statement.

    https://gist.github.com/jesseeproductions/739c9a0c00f494ccc0d7

    Let me know if you have any followup questions.

    Thanks

    in reply to: Cant Search in List View #858415
    Brian
    Member

    I am still seeing an error on the Events Page from this script:

    http://frisch.org/wp-content/themes/frisch/js/scripts.js

    ReferenceError: Instafeed is not defined
    var instaFeed = new Instafeed({

    See if fixing that changes the issue.

    After fixing that try using a developer console in your browser to see if there are anymore errors, here is a link to how to use Chrome’s

    https://developer.chrome.com/devtools/docs/console

    Let me know if that helps.

    in reply to: Conflict with WooCommerce Shortcode #858402
    Brian
    Member

    Hi,

    Thanks for using our plugins. I have seen this issue come up before as well.

    So you are saying if you add a WooCommerce Shortcode to a Single Event’s Content that in the Month View all the events start using the Last Event Added?

    Let me know and I can try to replicate the issue. So far I have been unable to do that following those steps.

    Thanks

    in reply to: Events List Widget Not Working On Tag Page #858277
    Brian
    Member

    Hi,

    Glad the issue has been narrowed down. Not sure where to start with the theme, but..

    I would look in the theme’s folder and see how the tag.php files or related are put together and see if a change can be made there.

    I would also contact the theme developer and see if they can provide some coding to fix the issue or have had anything related that might help out.

    Not much else I can suggest without looking at the coding.

    For the most part theme conflicts are beyond the support we can provide on the forum, but I can answer anymore questions you may have after looking at the theme coding.

    Let me know.

    Thanks

    in reply to: Loading image at Calendar Widget #858259
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks!

    in reply to: License Question #858254
    Brian
    Member

    Hi David,

    We ask that you purchase the license package that accurately reflects the number of sites you’ll use the plugin so if it is 10+ then please purchase the Developer License. All the sites will work if you use more then 10+ sites, but only 10 will have Automatic Updates the rest will have to be manually updated. We do not offer any other packages so if you would like Automatic Updates you will have to buy another license to cover those sites.

    Since the original question was answered for the ticket i am going to close it, however if you, David, have any more questions please create a new ticket and we can help you out.

    Thanks

    in reply to: Tickets not showing in events? #858240
    Brian
    Member

    Hi,

    Unfortunately, there is no solution for you as the Tickets are not supported with Recurring Events so anything to change that would be a customization and that is beyond the support we can provide on the forum.

    If you want to try this customization yourself and have some questions we can try to answer them, but for the most part you are on your own.

    I am going to close this ticket as the original issue has been resolved. If you start your customization and have some question please create a new ticket and we can help you out.

    Thanks

    in reply to: Show less "checkout" procedures #858228
    Brian
    Member

    Hi,
    Thanks for purchasing WooCommerce Tickets.

    I can help point you in the right direction on this customization, but I am unable to provide all the steps for it or to troubleshoot each issue. I can always answer questions about it as they apply to our plugin WooCommerce Tickets.

    WooCommerce Tickets does not modify the checkout process in anyway so to modify that process you are actually just modifying WooCommerce itself.

    I found these articles that can help out with that modifications:

    http://uploadwp.com/customizing-the-woocommerce-checkout-page/

    http://docs.woothemes.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/

    This plugin might help out too:

    Checkout Field Manager (Checkout Manager) for WooCommerce

    Let me know if you have any follow up questions.

    Thanks

    in reply to: When updating Modern Tribe Plugin #857817
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help you answer your questions.

    So you are saying WooCommerce Provides a list of templates changed on every release?

    We do not have that list included.

    For The Events Calendar you could check out the GitHub Page and it shows when files were last updated, that may help you out:

    https://github.com/moderntribe/the-events-calendar/tree/develop/views

    Unfortunately, the rest of the plugins are all private so that information is not public on GitHub.

    I think it is a good idea though to include that list to help people know where they may have to change customizations and bring it up with the support team.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Problem with start-end dates #857806
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar Pro. Sorry for the delay in getting to you, we try to get to all tickets within 24 hours Monday through Friday.

    The way the Event Views work are to get Events by their Start Date and as you see if you have an event that lasts a while it will show first as it may have the earliest start date.

    There is not easy way around that as the whole system is built that way so I do not have a snippet to change that or anything else for you.

    Let me know if you have any follow up questions and I can get back to you with as much help as I can provide.

    Thanks

    in reply to: Loading image at Calendar Widget #857795
    Brian
    Member

    Hi,

    Thanks for using our plugin. I took a look at the link provided and see the spinner image.

    I found this coding in your css causing the conflict:

    img {
    display: inline-block !important;
    vertical-align: top !important;
    }

    You will have to remove the !important from that to get the spinner to hide.

    Or at least make the selector more specific and it is targeting all images now.

    Let me know if that helps.

    Thanks

Viewing 15 posts - 10,036 through 10,050 (of 11,256 total)