Brian

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Viewing 15 posts - 8,656 through 8,670 (of 11,256 total)
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  • in reply to: Conflict with AWPCP #934648
    Brian
    Member

    It is hard to say what is causing the issue.

    If the Events Calendar Community Events is not set to blocking the admin with the access controls it is unclear what is causing the problem.

    Unfortunately, there is not much else we can do with 3rd Party Plugin conflicts.

    However, I did load up that plugin as I have used it once before.

    In the General Setting Tabs of AWPCP

    What is the setting for this field:

    Who can access AWPCP Admin Dashboard

    Also I tried to access this link on my test site:

    /wp-admin/admin.php?page=awpcp-panel

    And could not get it to work with or without Community Events Active.

    Does that come from an Add On Plugin to AWPCP?

    Let me know

    Thanks

    in reply to: User dashboard and Social media links for users #933849
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help answer your questions below:

    1 do users have access to a user dashboard? besides adding a link of ( /events/community/list/ ) is there something to where when user logs in their dashboard icon comes up?

    We have a way to restrict users from going to the backend, but do not provide a way for a say a Subscriber to use the backend to edit events, that is all done on the forms in the front end. We do not give people backend access to edit just events as we would run into all the wordPress Capabilities.

    2. is there a way that we can add social media links to venues and organizer that will be saved under their profile?

    We do not have a feature to add them through custom fields. It is possible to add that to the Venue or Organizer Content Editor. You could add your own custom fields to those post types and follow our themer’s guide to display on the front end.

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: small calendar feature #933848
    Brian
    Member

    We do not have widget or shortcode to displace a list of venues.

    It is a custom post type called: tribe_venue

    You could use that to query a list of venues and display them that way.

    in reply to: small calendar feature #933722
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have a Mini Calendar in the Free Version.

    Pro does have a Mini Calendar. It looks like this: (right hand side)

    https://theeventscalendar.com/content/uploads/2013/02/11-PRO-Mini-Cal-Widget.png

    We also have a guide to all the widgets here:

    Overview of Calendar Widgets

    Let me know if you have any follow up questions.

    Thanks

    in reply to: EXPORT Events fixed in newest version #933716
    Brian
    Member

    This reply is private.

    in reply to: Licences for multisites #933711
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    For multisite we have only one place to add the license either in the Network Settings if Network Activated or on the main site if individually activated. So adding another license will not help.

    So on the country level site Recurring Events is not showing in the Event editor or the Additional Fields is not showing in the settings for the Country Site?

    Can you verify you network activated both plugins? And does individually activating Pro fix the issue?

    Let me know and we can go from there.

    Thanks

    in reply to: Event Calendar will not display #933700
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I can help troubleshoot this with you.

    Have you tried changing the Events Template in the settings?

    Head to this page:

    Events > Settings > Display Tab

    Then change that setting to another option and see if that helps.

    Let me know what you find out and we can go from there.

    Thanks

    Note: I moved this to the Pro Forum as it is a tech support question and you have a current license.

    in reply to: License Issues need help asap! #933699
    Brian
    Member

    Thanks for using our plugins!

    If you upgrade your license it also renews it a year from that date.

    If you have any issues you can let us know.

    Thanks

    in reply to: Google Map link in Event List & Individual Event page #933691
    Brian
    Member

    Hi,

    We do not have a feature to hide it in the List View and only show in the Single Event Template.

    The easiest thing to do would be hide it with css:

    .tribe-events-list a.tribe-events-gmap {
    display: none;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Multiple ticket pricing displays wrong price #933680
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    You can follow the themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    To go in and edit the cost areas of the templates to say “See Below”

    Or just try this css:

    https://gist.github.com/jesseeproductions/78ad9952607903598ce4

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Is there a license required for PRO and woo tickets? #933659
    Brian
    Member

    Hello,

    Thanks for the interest in our plugins.

    If you would like to just use WooCommerce Tickets you only have to purchase that one. You do not need to purchase Pro unless you would also like to use features in Pro.

    None of our plugins are combined into bundles they are all separate purchases.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Payment and Events #933658
    Brian
    Member

    Hi,

    Thanks for the interest in Eventbrite Tickets.

    You do not have to purchase Pro to use EventBrite, you can just purchase that plugin.

    However, due to Eventbrite’s API on the site we can only accept PayPal payments and not debit/credit cards.

    If you are looking to sell tickets with a debit/credit card you could look at one of our ticketing add ons ( also can be purchased without Pro)

    However, the debit/credit card payment is handled by the eCommerce plugin (WooCOmmerce, EDD, etc) so you may have to purchase a plugin to do that from them and setup an ssl.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: What products are included #933656
    Brian
    Member

    Hi thanks for the interest in our Plugins.

    Each product’s features are separate from one another and you have to purchase each to get those features.

    So if you would Like Pro and the Filter Bar you would purchase both of those plugins.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Can I deactive the Free version if I install Pro? #933652
    Brian
    Member

    You need both.

    The Events Calendar is required for any of our plugins it hold all the core coding for each to work.

    Thanks for the interest in Pro.

    in reply to: recurring events #933647
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

Viewing 15 posts - 8,656 through 8,670 (of 11,256 total)