[Brian]

Hi,

Sorry for the issues with the ticket end date.

When saving the date and when it reverts to 1970 is the time field blank?

When you create a new ticket what is the default end time?

If that time field is blank that is what causes the issue, it was fixed in a previous version, so maybe something else is causing the conflict.

Let me know and we can go from there.

Thanks

[Brian]

Hi,

Sorry for the issues you are having.

I took a look at your site and it appears css from your theme is hiding the date and time.

Try this css to fix the issue:

#tribe-events-content .updated {
visibility: visible;
}

Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

Let me know if that helps.

Thanks

[Brian]

This reply is private.

[Brian]

Hello,

Sorry for the issues you are having.

This is happening in Month view for you, correct?

There is a bug where a shortcode in the Event Content Editor causes the Title to change for that event in month view as it resets the $post variable.

Is that sound like what is happening to you?

[Brian]

Hi,

Sorry for the issues you are having. I can help resolve this.

I visited your site in 5 different browsers and only Safari worked.

The first thing I noticed is that you are loading a large amount of events on the page and maybe the server is timing out in.

Can you lower that and see if that helps.

If not please follow our testing for conflicts guide and see if that narrows down the issue:

Testing Conflicts With Themes and Other Plugins

Let me know what you find out.

Thanks

[Brian]

If you add this to the wp-config.php it will hide that link, I just tested to make sure.

define(‘TRIBE_HIDE_UPSELL’, true);

However, that would be for everyone.

If you wanted it to show for certain roles I think you could do it with conditionals and just hiding it will css.

[Brian]

Hi,

Thanks for purchasing Pro.

You can just disconnect the old url then in the new site add the license key there and it will be set for that site now.

Does that work for you?

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Do you have a link to your site, it is easier to see what is going on.

When you mention this: “I worked through all 3 possible solutions you posted and still no events. ”

What 3 solutions are you talking about?

Does that include the 404 Error Guide:

Fixing HTTP 404 errors

Let me know and we can go from there.

Thanks

[Brian]

Ok thanks for the information.

Since that is not a single event template there is no ID to get there for an event to show categories. It would most likely just get the page id the widget is on.

That should be in this directory of your theme for the file as well:

theme > tribe-events > pro > widgets > mini-calendar > grid.php

To add categories you would want to look at using the single-event file in the widgets folder of pro:

events-calendar-pro\views\pro\widgets\modules\single-event.php

[Brian]

We have this guide for the Eventbrite API, does that help?

Eventbrite Tickets Settings Overview

[Brian]

I took a look at your site and the Navigation Links and the Search is now working for me.

As for the rest:

The second issue is, that i want to link the search with the tribe bar always to the list view of the calendar.

This maybe possible with customization, but it beyond the support we can provide on that.

You maybe to follow the themer’s guide and remove the tribe bar on everything, but the list view:

https://theeventscalendar.com/knowledgebase/themers-guide/

There is a customization breaking the tooltips in month view. Instead of the titles of the Events it shows red triangles in the corner. That is not coming from any of our coding.

If you are not sure where that is coming from I would look at our testing for conflicts guide to help narrow it down:

Testing Conflicts With Themes and Other Plugins

[Brian]

I looked at your site, but not sure what you mean by this:

if I wanted to link to a link within the calendar, would I be able to link with something like ” title=”<?php the_title(); ?>”><?php the_title(); ?>

Have tried the above but its not calling the /category_name/ into the url

I am not sure how the slider is setup or exactly where you are trying to link to with it.

Let me know and I can try to help out.

Thanks

[Brian]

It is hard to say why in your theme the month view is doing that and the week view does not without digging through the coding on both the theme and plugin.

You could try changing the Events Template, that does help render pages better in some themes.

Head to this page:

Events > Settings > Display Tab

Then change this setting to (or another setting):

Events Template to Default Page Template

Let me know if you have any follow up questions.

Thanks

[Brian]

Sorry for the issues everyone is having. We are still looking into this more.

If you are having issues, I would suggest downgrading to 3.9 before a fix can be released.

I will update this ticket here once I have more information.

Thanks

[Brian]

Hi Fabiano,

Thanks for using our plugins.

I can help you out here, but as mentioned in the other post we can better help you if you create your own ticket and reference one that you think is close to what your issue is.

No worries on this one though so please reply to it with any questions.

I looked at your two sites and saw they are not using the photo view.

You have the correct file and location, but only on the photo view.

Instead try moving this file to your theme following the themer’s guide:

the-events-calendar\views\list\content.php

There you can comment out this line:

<?php tribe_get_template_part( ‘list/nav’, ‘header’ ); ?>

Let me know if that helps.

Thanks

[Author]

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