[Brian]

I am glad to see that fixed this issue.

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Sorry for the issues you are having.

I took a look at the system information and it appears you are using a Release Candidate Version or you downloaded you copy of the plugins right at the upgrade and that version had the incorrect number in there.

Can you please update both the Events Calendar and the Events Calendar Pro with brand new copies and see if that fixes the issue.

You can get the latest copy of Pro from your account here.

Let me know if that helps the issue.

Thanks

[Brian]

Hi,

Sorry for the issues with this. There is a workaround you can do right away before we can look to add a filter.

In this file:

eventscalendar\wp-content\plugins\wootickets\src\Tribe\Main.php

You can edit this on line 433:

wp_set_object_terms( $ticket->ID, ‘Ticket’, ‘product_cat’, true );

There you can change ‘Ticket’ to the name you would like for the category.

After you make that change you can edit the slug of that Product Category here:

Your Site Admin > Products > Categories

I would suggest changing the slug after you have created a ticket with that new name in place. You only have to change the slug if you do not want it to be the same as the name you use to replace ‘Ticket’.

Let me know if you can get that to work.

And unfortunately, the downside of this is every time you update the plugin you would have to make this change to the file.

I have created a ticket for us to either have a filter to change this or a setting in the Events Settings.

Thanks

[Brian]

Hello,

Ok thanks for the info.

It looks like you are using Autoptimize to Combine and Minify CSS. That tends to create issues with our css.

If you turn that off does it fix the issue?

[Brian]

Hi,

We have these resources to creating custom queries and that is about as much as we can provide on customizations:

Using tribe_get_events

Query Ongoing and Single Events Separately

Those two show you how to create a query you are looking for.

[Brian]

Ok thanks.

I took a look at you are using an older version of the Events Calendar Pro.

Please update to 3.10 and let me know if that resolves the issue.

You can get 3.10 for Pro from your account here.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

I can help out here. The function always shows the Month name and we do not have logic to change that.

Another customer did create a function that you might be able to use.

You can find their coding here:

tribe_events_cat query and tribe_events_list_the_date_headers()

Let me know if that helps.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins.

I can help out here.

EDD and all our ticketing plugins create the tickets per event and actually tickets can only be created in the event itself.

So if you are using tickets only in your events you can create them there.

For the other events you would not need to create tickets then and none would show, but you could still put a link in the Event to buy tickets elsewhere.

Before buying the plugin I encourage you to look at the New User Primer to see how everything is setup:

https://theeventscalendar.com/knowledgebase/new-user-primer-edd-tickets/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

I am limited in support customizations per our terms and conditions, but to answer your last question. The organizer is not needed so you could not use it and hide the display of it.

You can remove the Organizer from all the templates following our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

Let me know if you have any follow up questions.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Sorry for the issues with this. I can help out.

Are you trying to import the iCal file into Outlook? And if so what version?

I tried a iCal file from your site and was able to download and import into Outlook 2010.

If you are using Outlook and having issues this plugin may help:

The Events Calendar Outlook Import Fix

Also, the time was correct for me as it showed 3 hours ahead as it adjusted for Pacific to Eastern time.

Let me know.

Thanks

[Brian]

Hi,

Sorry for the frustration with the Events Calendar I can help out.

Do you have a link you can provide for the Calendar and I can take a look? If it does not look like the demo most likely it is a css conflict that we maybe to help out on.

Let me know and we can go from here to resolve this.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins.

Pro and Community Events are separate plugins and need to be purchased as such.

We do not have a bundle or package to buy both plugins together.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins.

The renewal price after the first year is currently 30% off the price.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

I can try to help out here.

I loaded up the snippet and see it working as you said on the initial load.

However, it does not appear the hook it is connected to runs on the Ajax call for the next and previous pages.

It maybe you can change the priority on the action you are using and see if that can get it. I do not have any other ideas at this time.

Let me know if you have any follow up questions.

Thanks

[Author]

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