License tab

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  • June 30, 2015 at 7:27 am #973838
    Charles
    Participant

    I just installed PRO on a client site and the license and other PRO tabs not displaying. Please advise.

    June 30, 2015 at 11:18 am #973959
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I took a look at the system information and it appears you are using a Release Candidate Version or you downloaded you copy of the plugins right at the upgrade and that version had the incorrect number in there.

    Can you please update both the Events Calendar and the Events Calendar Pro with brand new copies and see if that fixes the issue.

    You can get the latest copy of Pro from your account here.

    Let me know if that helps the issue.

    Thanks

    June 30, 2015 at 12:33 pm #973980
    Charles
    Participant

    Thank you Brian. That was really strange. I downloaded the Base plugin several weeks ago from Wordprtess and updated to 3.10. I downloaded the PRO extension today from My Account. I fixed by uninstalling both and reinstalling both.

    Thanks again.

    June 30, 2015 at 4:21 pm #974017
    Brian
    Member

    I am glad to see that fixed this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

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