Brian

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Viewing 15 posts - 4,366 through 4,380 (of 11,256 total)
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  • in reply to: recurring events not being created #999253
    Brian
    Member

    Hi,

    Sorry for the issues on this. We do have a fix in the next version of the plugin, which is in final testing.

    In the meantime try changing this setting:

    Events > Settings > Display Tab > Date Format Settings > Datepicker Date Format

    If that is not set to 01/15/2015 please change it to that and see if that helps.

    Let me know what you find out.

    Thanks

    in reply to: Coupon code fee order of operations? #999250
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    The WooCommerce Tickets plugin setups a special product in WooCommerce for the tickets. It is still a product though so any coupons you can create in WooCommerce will work on tickets.

    For your questions on 1 and 3 those are possible in WooCommerce.

    I am not sure WooCommerce Supports coupons and taxes the way you describe they would be able to answer that question better then us.

    Unfortunately, we do not have an admin demo for our plugins. However, you could download WooCommerce and test their coupons on products and if they work how you would like then they will work on tickets too.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Importing events from a feed #999247
    Brian
    Member

    Hi,

    Thanks for the interest in the iCal Importer.

    From what you describe that should be possible with the iCal Importer.

    As long as the iCal feed is a valid iCal feed the import should be able to read it and import on a recurring basis.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Subscribe to Calendar? #999246
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can answer your questions.

    Currently we do not have a feature where someone can subscribe to your calendar and sync updates in a personal calendar using iCal or gCal or something similar.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: Listing Events using the Themify slider #999244
    Brian
    Member

    Hi,

    Thanks for using our plugins. We do not support 3rd party plugins, but I can try to help out.

    This link for the Post Slider:

    Themify Shortcodes

    Has an option to use custom post types

    post_type

    You maybe to plugin our custom post type for events there and get it to work.

    Our post type is:

    tribe_events

    Beyond that there is not much we can do for this.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi Gary,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    Do you have any custom templates or coding for the Events Calendar in your site? If so I would remove those and see if that helps.

    Also, can you please follow the section of the WordPress Codex Debug titled “Example wp-config.php for Debugging” on this page:

    http://codex.wordpress.org/Debugging_in_WordPress

    Please add that coding to your wp-config.php file.

    Please try to visit your site and if you see the white page a couple times then can send in your next reply the information in the debug.log in the wp-content directory.

    You can make those both private replies and we can go from there.

    Thanks

    in reply to: Fitler Bar categories #999239
    Brian
    Member

    Hi,

    Thanks for using our plugins and for your interest in the Filterbar.

    Right now the filters that show are the only ones available. We have it scheduled in a future release to make it easier to add filters, but I do not have a timeline for that right now.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Temp website link and Eventbrite setup #999237
    Brian
    Member

    Hi Mike,

    Sorry for the issues here. I can help out.

    You are correct that the site is not linked to Eventbrite if it cannot authorize the APP.

    Since you are getting a 404 error can you please try resaving permalinks and see if that helps.

    If not do you have any coding or plugins that manage redirects?

    Let me know and we can go from here.

    Thanks

    in reply to: CSS Styling gone on all Event pages #999234
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I visited your site, but it appears to have all the styling in place and did not show raw html to me.

    Are you seeing the issue resolved now? What happens if you clear your browser cache does that help?

    Let me know.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having I can help troubleshoot this with you.

    What is your Datepicker Date Format setting?

    It is found here:

    Events > Settings > Display Tab > Date Format Settings > Datepicker Date Format

    If that is not set to 01/15/2015 please change it to that and see if that helps.

    Let me know and we can go from here.

    Thanks

    in reply to: events images are too tall #999229
    Brian
    Member

    Ok sounds good.

    I tried out this css and got it to work:

    .widget_tribe-events-adv-list-widget .tribe-events-event-image img {
    width: auto;
    height: 110px;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    You can change the height to a size you would like and let me know if that helps.

    Thanks

    in reply to: Non-profit pricing question #999228
    Brian
    Member

    I am glad to see you were able to find it.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Layout and Widget Problem #999214
    Brian
    Member

    Great glad it is all set now.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Layout and Widget Problem #999190
    Brian
    Member

    Oh a miscommunication then I thought you meant the title of the widget and not the event title.

    This is the last bit of css I can provide, but try this out:

    .single-tribe_events #secondary .entry-title a {
    font-size: 14px;
    }

    Thanks

    in reply to: Events calendar pro / Filter Bar #999165
    Brian
    Member

    Hi,

    We are not able to transfer licenses, but please request a refund following our policy outlined here:

    Refund Policy

    And we can refund the Pro purchase and then you can purchase the filter bar.

    When you email us please make sure to include the order number.

    Cheers

Viewing 15 posts - 4,366 through 4,380 (of 11,256 total)