Forum Replies Created
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AuthorPosts
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Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
Can you please confirm you are following all these steps:
Visit License Tab
Enter License Key
You get a Green License Valid Message
You are then clicking “Save Changes”
Then you get a “License key(s) updated.” near the top of the page.Also you can can always download the latest version from your account here on theeventscalendar.com
Let me know if it is not working after following those steps and we can do some troubleshooting steps next.
Thanks
Brian
MemberOk Sounds good.
Let us know what you find out.
Brian
MemberI am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberSounds good.
We will update this ticket when we have a fix released.
I will be working on patching it tomorrow and having a release in a couple weeks at the latest.
In the mean time I will close this thread to new replies. It does not mean the issue is closed, just new replies. If you have something new to add please just create a new thread and reference this one and we can help out.
Cheers
September 10, 2015 at 6:04 pm in reply to: License # does not save – cannot install updates #1004039Brian
MemberI am glad to see you were able to figure it out.
I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.
Thanks!
Brian
MemberGreat glad it helps.
I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberOh ok, Yes that setting should work on the Past Events View as well.
September 10, 2015 at 2:13 pm in reply to: I just upgraded to Cal Pro 3.11 Now home page posts are missing #1003922Brian
MemberOk thanks.
It sounds like a php error is happening.
Can you please turn on the WordPress Debug to see if we can get more information.
Please follow the steps in the WordPress Debug Codex in the Example wp-config.php for Debugging section:
http://codex.wordpress.org/Debugging_in_WordPress
Please place that coding and then turn this setting back on:
Events > Settings > General Tab > “Include events in main blog loop”
Then please load the home page and then check the error log and see if there are any errors and copy them in a reply please.
After the test you could disable this setting again to bring back the posts:
Events > Settings > General Tab > “Include events in main blog loop”
Let me know what you find out and we can go from there.
Thanks
Brian
MemberOk glad it is working now.
There is not wipe events button.
You could use the screen options in the upper right corner and increase the posts shown to 100 or high. Then you could bulk delete more that way.
There is a limit on that though and I would recommend not going over 200 per page.
Thanks
Brian
MemberHi George,
Thanks for using our plugins I can help out here.
Is this happening on your home page?
Can you provide a link to a screenshot of the homepage in a private reply and let me know what section it is.
Thanks
Brian
MemberHello Again,
I can help out here.
The list view single event template uses <?php the_excerpt() ?> to display the text which, removes all the formatting.
You could change that function to something else to display the content with markup.
We do not have any coding to do that, but a Google Search would find a solution for that.
The file you want to move and edit follow our themer’s guide is this one:
the-events-calendar\src\views\list\single-event.php
Let me know if you have any follow up questions.
Thanksthemer’s guide
Brian
MemberHi,
Thanks for the interest in our plugins.
We do not have a program to provide our coding to developers or any discounts for that unfortunately.
We have a coupon in this post that you can use:
https://theeventscalendar.com/2-million-downloads-the-events-calendar/
Let me know if you have any follow up questions.
Thanks
September 10, 2015 at 1:57 pm in reply to: Next event button disapears after 1 click event. #1003915Brian
MemberHi,
Sorry for the issues you are having. I can help out.
Please note our support policy per our terms and conditions is to respond to each reply in 24 hours per response.
I took a look at your site and seeing 4 different java script errors.
You have included the Google Maps API multiple times on this page. This may cause unexpected errors.
http://maps.google.com/maps-api-v3/api/js/22/2/main.js
Line 69TypeError: 8 is read-only
http://maps.google.com/maps-api-v3/api/js/22/2/main.js line 69 > eval
Line 9TypeError: hm is not a function
http://maps.google.com/maps-api-v3/api/js/22/2/main.js line 69 > eval line 35 > eval line 34 > eval
Line 6TypeError: Ro is not a function
http://maps.google.com/maps-api-v3/api/js/22/2/main.js line 69 > eval line 35 > eval
Line 6I would look to disable you other Google Maps Script or Plugin and see if that helps.
Let me know.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can try to help out here.
We have this setting for showing posts per page in events:
Events > Settings > General > Number of events to show per page
That is for every view of the plugin.
As for what you are experiencing with the past link. Do you have a link to your site you can provide in a private reply so I can take a look?
It is hard to tell without seeing it.
Let me know.
Thanks
September 10, 2015 at 1:45 pm in reply to: RSS event feeds by category stopped working for some categories #1003908Brian
MemberHi,
Thanks for using our plugins.
Glad the issue is resolved for now.
AS for the events not displaying in the order you would I do not have any coding to provide on that.
RSS feeds are designed to show by publish date so it would take creating a custom function to parse it an order it the way you would like.
Unfortunately, I can help try to get you started on the php for it, but for the most part it is beyond the support we can provide.
Let me know.
Cheers
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