Brian

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Viewing 15 posts - 4,051 through 4,065 (of 11,256 total)
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  • in reply to: Licence code entry disappears #1004149
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    Can you please confirm you are following all these steps:

    Visit License Tab
    Enter License Key
    You get a Green License Valid Message
    You are then clicking “Save Changes”
    Then you get a “License key(s) updated.” near the top of the page.

    Also you can can always download the latest version from your account here on theeventscalendar.com

    Let me know if it is not working after following those steps and we can do some troubleshooting steps next.

    Thanks

    in reply to: Filter bar has mixed results #1004043
    Brian
    Member

    Ok Sounds good.

    Let us know what you find out.

    in reply to: Past Event URL AND Past Event Page Paging #1004041
    Brian
    Member

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Calendar Thinks it's Tomorrow Already #1004040
    Brian
    Member

    Sounds good.

    We will update this ticket when we have a fix released.

    I will be working on patching it tomorrow and having a release in a couple weeks at the latest.

    In the mean time I will close this thread to new replies. It does not mean the issue is closed, just new replies. If you have something new to add please just create a new thread and reference this one and we can help out.

    Cheers

    in reply to: License # does not save – cannot install updates #1004039
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Add-to-cart button is cut-off #1004038
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Past Event URL AND Past Event Page Paging #1003924
    Brian
    Member

    Oh ok, Yes that setting should work on the Past Events View as well.

    Brian
    Member

    Ok thanks.

    It sounds like a php error is happening.

    Can you please turn on the WordPress Debug to see if we can get more information.

    Please follow the steps in the WordPress Debug Codex in the Example wp-config.php for Debugging section:

    http://codex.wordpress.org/Debugging_in_WordPress

    Please place that coding and then turn this setting back on:

    Events > Settings > General Tab > “Include events in main blog loop”

    Then please load the home page and then check the error log and see if there are any errors and copy them in a reply please.

    After the test you could disable this setting again to bring back the posts:

    Events > Settings > General Tab > “Include events in main blog loop”

    Let me know what you find out and we can go from there.

    Thanks

    in reply to: iCal Importer #1003921
    Brian
    Member

    Ok glad it is working now.

    There is not wipe events button.

    You could use the screen options in the upper right corner and increase the posts shown to 100 or high. Then you could bulk delete more that way.

    There is a limit on that though and I would recommend not going over 200 per page.

    Thanks

    in reply to: Event Sorting using Enfold Theme #1003920
    Brian
    Member

    Hi George,

    Thanks for using our plugins I can help out here.

    Is this happening on your home page?

    Can you provide a link to a screenshot of the homepage in a private reply and let me know what section it is.

    Thanks

    in reply to: Textformat in listview #1003917
    Brian
    Member

    Hello Again,

    I can help out here.

    The list view single event template uses <?php the_excerpt() ?> to display the text which, removes all the formatting.

    You could change that function to something else to display the content with markup.

    We do not have any coding to do that, but a Google Search would find a solution for that.

    The file you want to move and edit follow our themer’s guide is this one:

    the-events-calendar\src\views\list\single-event.php

    Let me know if you have any follow up questions.

    Thanksthemer’s guide

    in reply to: Developer copy for wordpress-community-events #1003916
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have a program to provide our coding to developers or any discounts for that unfortunately.

    We have a coupon in this post that you can use:

    https://theeventscalendar.com/2-million-downloads-the-events-calendar/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Next event button disapears after 1 click event. #1003915
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    Please note our support policy per our terms and conditions is to respond to each reply in 24 hours per response.

    I took a look at your site and seeing 4 different java script errors.

    You have included the Google Maps API multiple times on this page. This may cause unexpected errors.
    http://maps.google.com/maps-api-v3/api/js/22/2/main.js
    Line 69

    TypeError: 8 is read-only
    http://maps.google.com/maps-api-v3/api/js/22/2/main.js line 69 > eval
    Line 9

    TypeError: hm is not a function
    http://maps.google.com/maps-api-v3/api/js/22/2/main.js line 69 > eval line 35 > eval line 34 > eval
    Line 6

    TypeError: Ro is not a function
    http://maps.google.com/maps-api-v3/api/js/22/2/main.js line 69 > eval line 35 > eval
    Line 6

    I would look to disable you other Google Maps Script or Plugin and see if that helps.

    Let me know.

    Thanks

    in reply to: Past Event URL AND Past Event Page Paging #1003911
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try to help out here.

    We have this setting for showing posts per page in events:

    Events > Settings > General > Number of events to show per page

    That is for every view of the plugin.

    As for what you are experiencing with the past link. Do you have a link to your site you can provide in a private reply so I can take a look?

    It is hard to tell without seeing it.

    Let me know.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins.

    Glad the issue is resolved for now.

    AS for the events not displaying in the order you would I do not have any coding to provide on that.

    RSS feeds are designed to show by publish date so it would take creating a custom function to parse it an order it the way you would like.

    Unfortunately, I can help try to get you started on the php for it, but for the most part it is beyond the support we can provide.

    Let me know.

    Cheers

Viewing 15 posts - 4,051 through 4,065 (of 11,256 total)