Brian

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Viewing 15 posts - 3,736 through 3,750 (of 11,256 total)
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  • in reply to: Change in calendar after upgrade to 3.12.1 #1009425
    Brian
    Member

    Hi,

    Sorry for the issues. It is indeed a bug you found. Sorry about that. I have created a ticket to address this, but I do not have a timeline when that might happen.

    In the mean time to fix it you could try downgrade to 3.11.

    You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

    And then follow this guide to manually changing the plugins:

    Manual Updates

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Reset search/category filter #1009422
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: what happens if I don't renew the pro version #1009420
    Brian
    Member

    Hi,

    If you do not renew Pro you lose access to new Updates and Support.

    The plugin will continue to work as before the expiration and you will not lose any of those features.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having said that you can add the following to your Theme’s functions.php to get the gCal Links to open in a new window:

    https://gist.github.com/jesseeproductions/9d1c1cb91fc636c8b7a3

    iCal links should just open a save as box and do not need to open in a new windows.

    If you have any further comments or questions please post in the WordPress.org Forum.

    Thanks again!

    in reply to: University Pricing #1009413
    Brian
    Member

    Hi,

    Thanks for the interest in the Non Profit Program.

    We have this article to explain what organization qualifies:

    https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: I Don't see Event Calendar Pro Plugin #1009412
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: We have a problem with “Sticky in Month View" #1009396
    Brian
    Member

    Hi,

    Yep the Sticky For Month View only works in Month View.

    We do not have a way to feature an event in a showcase or similar in any other view.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: Drop Downs Appearing with Bullets #1009392
    Brian
    Member

    Hi,

    We are limited in supporting 3rd party conflicts, but I can try to help out.

    Did this work before? If so downgrading might be a good option to the last working version.

    We have reached out to the Developer of Download Manager before, but did not hear back from them on another issue so not sure what might come of this.

    Do you think you might be able to use a plugin, like the Plugin Logic to disable the Download Manger on the Community Event Pages?

    Plugin Logic

    If that works it could solve this issue.

    Let me know how that works out first or I can help provide some guides on downgrading.

    Thanks

    in reply to: Eventbrite iframe missing after upgrade to 3.12 #1009387
    Brian
    Member

    That ticket you found is part of it I believe. And sorry to disappoint, but the plugin should really not be showing Tickets for Private Events or Password Protected as they are not public and the Eventbrite API has no way to tell WordPress if the vising person can access or not. Although that does make it harder to test.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Month View Order and Times #1009383
    Brian
    Member

    Ok, I was still unable to reproduce on my test site.

    I looked at the plugin list and notice you have a Post Order Plugin.

    If you disable the Post Types Order plugin does it resolve this issue?

    Post Order Plugins tend to play havoc with events as we order by date and those plugins tend to be aggressive in reordering everything to their custom order.

    You maybe to use a plugin such as plugin logic to turn it off on the month view:

    Try using the Plugin Logic to disable other plugins on the event views and single templates:

    Plugin Logic

    Let me know what you find out.

    Thanks

    Brian
    Member

    Sounds good. Let us know what you find out.

    Thanks

    in reply to: Events List widget stopped working after update #1009381
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Integrating events into main blog loop #1009294
    Brian
    Member

    Hi,

    Sorry for the issues you are having. Looks like we have a bug here causing this and we are working on getting a patch out.

    Adding this to your theme’s functions.php may resolve the issue.

    function fix_blog_loop_event_ordering( $sql, $query ) {
    if ( ! class_exists( 'Tribe__Events__Pro__Main' ) ) {
    return;
    }

    if ( ! isset( $query->query_vars[ 'is_tribe_widget' ] ) || ! $query->query_vars[ 'is_tribe_widget' ] ) {
    if ( tribe_is_month() || tribe_is_week() || tribe_is_day() ) {
    return $sql;
    }
    }

    if ( ! empty( $query->tribe_is_event ) || ! empty( $query->tribe_is_multi_posttype ) ) {
    if ( isset( $query->query_vars[ 'tribeHideRecurrence' ] ) && $query->query_vars[ 'tribeHideRecurrence' ] ) {
    return str_replace( 'ORDER BY EventStartDate ASC', 'ORDER BY EventStartDate DESC', $sql );
    }
    }

    return $sql;
    }

    add_filter( 'posts_request', 'fix_blog_loop_event_ordering', 20, 2 );

    Let me know how that works out.

    Thanks

    in reply to: Photo view puzzle #1009291
    Brian
    Member

    Hi,

    Thanks for using our plugins I can help out here. It looks like a div has padding even when empty causing the issue.

    Try out this css:

    .tribe-events-photo-event-wrap .tribe-events-event-meta .tribe-events-divider {
    padding: 0;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Events List widget stopped working after update #1009276
    Brian
    Member

    Hi,

    I can help out here.

    Do you have any custom templates in your theme for the widget in this directory?

    yourtheme/tribe-events/pro/widgets/list-widget.php

    With 3.10 we had to make some changes and if you do not update those custom templates the Events will not show.

    In the list-widget.php template you can add these to the top and that might fix the issue instead having to redo custom work:

    $events_label_plural = tribe_get_event_label_plural();

    $posts = tribe_get_list_widget_events();

    Let me know how that works out.

    Cheers

Viewing 15 posts - 3,736 through 3,750 (of 11,256 total)