[Brian]

Hi,

The page is password protected so I could not see.

I can take a look, but may not be able to solve the issue as theme compatibility is beyond the support we can provide for the most part.

Let me know though as I may still have a fix.

Thanks

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar I can help out here.

We have this guide to changing the word event(s):

https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

Let me know if that helps.

Thanks

[Brian]

Hi,

Please email us at support(at)theeventscalendar.com and let us know your issue and we can help you get the correct license updated.

Please include the order number for the renewal you did in August.

Thanks

[Brian]

Hi,

I wonder if the iCal Importer is timing out on you hosting?

There is 197 events I see and maybe it cannot crunch it in time and see gives that error.

Can you increase your PHP timeout time and see if that helps?

[Brian]

You’re Welcome and glad it helps get you going.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Thanks for making the suggestion! And glad the other two points help.

I am limited in supporting theme compatibility issues, but I took a look.

I could not see why it does not work normally. I am not familiar with Divi on this part.

Have you reached out to them maybe they have a suggestion of what is wrong? If so maybe we could meet in the middle with them to get a fix for it.

Let me know.

Thanks

[Brian]

Hi,

I think I found the issue.

The snippets only work if using the Default Page Template setting here:

Events > Settings > Display Tab > Events Template > Default Page Template

When I had that set to Default Event Template it did not work for me either.

Also, if you are targeting all Event Pages you only need this snippet and not the other two:

/*
* Genesis Layout of The Event Calendar Views for all Templates
* The Events Calendar @3.10
* Genesis @2.1.2
* Options – full-width-content, content-sidebar, sidebar-content, content-sidebar-sidebar, sidebar-sidebar-content, sidebar-content-sidebar
*/
//Target all Event Views (Month, List, Map etc), Single Events, Single Venues, and Single Organizers
add_filter( 'genesis_site_layout', 'tribe_genesis_all_layouts' );
function tribe_genesis_all_layouts() {

if ( class_exists( 'Tribe__Events__Main' ) && tribe_is_event_query() ) {

return 'content-sidebar';

}

}

Let me know if changing the event template helps.

Thanks

[Brian]

Ok, We usually do a pass for the week on Wednesday or Thursday so look for a response then.

Thanks

[Brian]

Hi,

That is an interesting way to approach it. I think it could be possible, but still would be a significant customization and I think the structure of the coding might fight trying to do this so I would say the only way to really do it would be fork the plugins and maintain your own versions.

[Brian]

It may work at times without changing things. The error only happens at certain times a day. I would recommend updating that file until the next release to keep it working correctly.

The Icon date shows todays date on multi day events or is suppose to. It is not setup to show the start date for them, if you think that is something you would like as an option I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Sounds Good.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Actually just saw your other post here:

Theme Customization Issue

So we will help out on this issue there and I am closing this thread.

Thanks

[Author]

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