Theme Customization Issue

[wetlandsinstitute]

I am having an issue with previewing different themes on my website.

Basically, when I go to Appearance and try to get a “Live Preview” of another theme, all I get is a blank page with a non-working link that reads “Edit Add Events Countdown” and the words “Events Countdown” in bold underneath. This also happens when I am logged in as admin in WordPress and click on the “Customize” link in the admin toolbar.

I tried deactivating The Event Calendar and it solved the issue. Any suggestions on what I could do to resolve this?

P/S: I have the Pro version of the plugin.

[Geoff]

Hi @wetlandsinstitute,

Thanks for getting in touch and sorry for the trouble here! The issue is that The Events Calendar is not fully integrated with the Live Preview functionality of the Theme Customizer in WordPress. We are making some big strides on this in The Events Calendar 4.0, which is around the corner.

Sorry about that, but does it at least help shed some light on what’s happening?

Thanks,
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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