[Brian]

Ok I was still not able to reproduce this issue, but let me know what you find out.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi,

I am not sure why that coding is needed maybe there is another way to include it?

It is hard to say with customizations what the issue is.

Is this all the coding:

$chosen_methods = WC()->session->get( 'chosen_shipping_methods' );
$chosen_shipping = $chosen_methods[0];

or is it wrapping in something else?

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi,

I think there is some confusion on the Order Number and the Ticket Number they will not match as they are post ids.

So it is checking in the right ticket from my tests it just does not show the human readable number so it makes it look like it is off.

That will be fixed in 4.2.1.

Cheers

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

There is a bug with the new human readable ids causing this. I have created a patched version to help this:

Please follow these steps to change the plugin:

Manual Updates

You will have to resend the ticket emails, which you can do from the WooCommerce Order Actions for the QR link to be correct.

This fix will be included in 4.2.1, which we hope to release in a week or so.

Let me know how that works out.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

If you are using a Version of WordPress below 4.4 this function is not included. You can update WordPress or add the following to your functions.php of your child theme:

global $wp_version;
if( version_compare( $wp_version, '4.4', '<' ) ) {
if ( ! function_exists( 'is_embed' ) ) {
function is_embed() { return false; }
}
}

Let us know how that works out.

[Brian]

This reply is private.

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

No worries.

That is what we are hear for!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Sorry for the issues here.

There is a bug that is causing this.

I believe I found the issue and created a patched version to help this:

Please follow these steps to change the plugin:

Manual Updates

You will have to resend the ticket emails, which you can do from the WooCommerce Order Actions for the QR link to be correct.

Let me know how that works out.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Having said that.

You can change that with a WordPress setting. Not one of ours.

Go to WordPress Settings > General > “Week Starts On”

Then change that to Sunday and the month view will now start on Sunday.

Thanks again!

[Brian]

Hi,

It was using the Human Readable ID RVBT-12 to try and find the tickets, but that should be all digits 6366

I had to modify a bunch of files to do it, nothing major, but just came from a couple sources.

We plan to have this fixed for 4.2.1 so you should be good to use that for now and then you can update to 4.2.1 and that will include the fix.

Does that work?

[Author]

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