Kelly

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Viewing 15 posts - 961 through 975 (of 1,995 total)
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  • in reply to: After Update Homepage not working properly #74812
    Kelly
    Participant

    Hi, folks. This is just a quick shout to let you know that we will be rolling out a fix for this issue in our next maintenance release, due out later this week.

    Please remember to remove the snippet from your site. If for some reason, you’re still experiencing the issue, please let us know in a new forum thread.

    Thanks so much for your patience!

    in reply to: event formatting in event brite #74811
    Kelly
    Participant

    Hi, folks. This is just a quick shout to let you know that we will be rolling out a fix for this issue in our next maintenance release, due out later this week.

    If for some reason, you’re still experiencing the issue, please let us know in a new forum thread.

    Thanks so much for your patience!

    in reply to: Event Titles appearing over each other #74774
    Kelly
    Participant

    Hi, comhlamh. This is a great question!

    It looks like what you’re seeing is that this event is sandwiched between two events with very long titles. As a result, they’re running together in the next and previous links.

    Hope that helps!

    in reply to: Admin List of Events Defaults to Last Category Filter #74772
    Kelly
    Participant

    Not at all, Scott. Sorry if the interface was confusing you! 🙂

    Since you’re set here, I’ll go ahead and close this thread. Please start a new one if anything else comes up!

    Kelly
    Participant

    Not a problem, Charlene! 🙂

    We will leave this thread open for now. Please note that we close all threads after 2 weeks of inactivity – so if we haven’t heard back within 2 weeks from today we will be closing this thread.

    It’s worth noting that we cannot provide customization work or integration efforts with individual themes. If the theme developers come back with any specific questions regarding our codebase, or if they see anything in the code that we’re doing that runs counter to WordPress best practices, we’d be happy to answer any questions.

    Thanks!

    Kelly
    Participant

    Hi, Charlene. It looks like enollo has given you a terrific and thorough answer to your question. (Thanks, again, Tamara!)

    Is there anything else we can help you with before I close the thread?

    in reply to: Eventbrite Ticket Box iframe sizing issue #74676
    Kelly
    Participant

    Hi, thedesigngym. Since we haven’t heard from you in a couple of weeks, I’m guessing that did the trick.

    If you’d like to pursue this in the future, please start a new thread. Thanks!

    in reply to: Homepage Not Displaying Due to Event Calendar Conflict #74672
    Kelly
    Participant

    That’s great news, josephnm. Thanks for letting us know that the snippet worked.

    You should get an update prompt in the admin area of your site. We’ll also post in our blog when the release is launched.

    Since you’re set for now, I’m going to close this ticket. If anything else comes up, please start a new one. 🙂

    in reply to: Why no custom development help? #74641
    Kelly
    Participant

    Hi, Paul. Since it’s been a couple of weeks now, I’m going to close this thread.

    Hope that you’re making great progress with your site!

    in reply to: Setting mega_group visibility in the meta walker #74635
    Kelly
    Participant

    Hi, hansford77. Since it’s been quite a while now, I’m going to close this thread. Please start a fresh one if you’d like to pursue this further.

    in reply to: WooTicket doesnt show in the event plugin or in woocommerce #74610
    Kelly
    Participant

    Thank you so much for your kind words, Chris. 🙂 That is awfully kind of you.

    As far as translations go, we’ve just started up a brand new forum to discuss them. Would you mind posting your comments over there: https://theeventscalendar.com/support/forums/forum/contribute/translation/ We’re always eager for help with them.

    Thanks for being part of the TEC community!

    in reply to: Blog Copier & events calendar imports #74598
    Kelly
    Participant

    Hi, John. Since it’s been over two weeks, I’m going to close this thread.

    If anything else comes up that you’d like help with, please start a fresh thread. Thanks! 🙂

    in reply to: Calendar Showing "Untitled" at top, as a 404 Error #74580
    Kelly
    Participant

    Hi, happeningsmedia. I apologize for the issues posting your sysinfo. The posts were getting trapped in our system. I really appreciate you bringing it to my attention!

    You surmise about the Calendar is likely correct. URL/events/ is neither a post or a page, but rather a sort of virtual page with the events being custom post types.

    You are definitely not the first to have issues with wanting to create breadcrumbs in line with the events. If you search through the forums, you’re likely to find several suggestions for ways to make them work.

    in reply to: web address for reoccurring events #74579
    Kelly
    Participant

    Hi, clugo633. I’m glad to hear you found a solution. Thanks for letting us know!

    in reply to: Month View is Missing Past Events #74578
    Kelly
    Participant

    Hi, renegadeartglass. Thanks for all the info. That’s very helpful.

    Since it appears that various resources are 404ing, I wonder if that might be due to the ‘Wordfence’ security plugin or another plugin conflict. Have you tried deactivating all your plugins and then activating them one-by-one, starting with The Events Calendar and then, Events Calendar PRO?

    Also, it’s worth noting that we’re on the cusp of releasing the next maintenance update for our plugins. It could be that something changes in it to resolve your issues.

    Otherwise, if it appears that it’s a theme conflict, your best bet is to get in touch directly with that developer and ask if they have any ideas.

    Hope that all helps!

Viewing 15 posts - 961 through 975 (of 1,995 total)