Kelly

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Viewing 15 posts - 1,516 through 1,530 (of 1,995 total)
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  • in reply to: Changing page title #68065
    Kelly
    Participant

    Hi, schanzer. Since it’s been a couple of weeks now, I’m going to close this thread. Please feel free to start a new topic if you’d like to revisit this.

    Thanks for being part of the TEC community!

    in reply to: Strange work of tribe_get_events() #68060
    Kelly
    Participant

    Hi, Kimiya. Since it’s been a couple of weeks now, I’m going to close this thread. Please feel free to start a new topic if you’d like to revisit this.

    Thanks for being part of the TEC community!

    Kelly
    Participant

    Hi, Miriam. Since it’s been a couple of weeks now, I’m going to close this thread. Please feel free to start a new topic if you’d like to revisit this.

    Thanks for being part of the TEC community!

    in reply to: Events Countdown widget not in Sync with Event time #68057
    Kelly
    Participant

    Hi, richardantondiaz. Since it’s been a couple of weeks now, I’m going to close this thread. Please feel free to start a new topic if you’d like to revisit this.

    Thanks for being part of the TEC community!

    in reply to: Event Page Template #68055
    Kelly
    Participant

    Hi, commongoodsa. Since it’s been a couple of weeks now, I’m going to close this thread. Please feel free to start a new topic if you’d like to revisit this.

    Thanks for being part of the TEC community!

    in reply to: WooTickets and order cancellation #68042
    Kelly
    Participant

    Hi, Ed. Since it’s been a couple of weeks, I’m going to close this thread. Please feel free to start a new topic if you have questions about any of this later.

    Thanks for being a TEC user!

    in reply to: Calendar Weekly View Issue #68029
    Kelly
    Participant

    Hi, kardiadesignstudio and antoniahayes. I have heard back from our developers. Unfortunately, they don’t see anything obvious that would lead to this behavior.

    It looks like to dig further we’ll need to ask you to send us a copy of your Theme’s files. Assuming you’re OK with that, please send a private reply to this thread with a link where we can download them. Once that’s complete, we’ll crack the hood and see if we can figure out what’s making mischief.

    Thanks!

    in reply to: Editing a recurring event after publishing #68005
    Kelly
    Participant

    Hi, e4healthwi. I’m sorry you’ve run into this particular problem.

    This miasma is a known bug that will be fixed in our upcoming maintenance release. Until then, please use this snippet to resolve the issue: https://theeventscalendar.com/recurring-events-dialog-fix/

    Thanks for being a ECP user!

    in reply to: pre_get_posts when loading calendar view with Ajax #68003
    Kelly
    Participant

    Hi, inproma. It sounds like you’re well on your way here.

    If you can wait, I’d recommend you hold off on further testing until our upcoming maintenance release, due out in a matter of days at this point. That may make things easier on you.

    For future reference, we’ve had good luck using PasteBin for code snippets. Really, any service like that is going to be your best bet.

    in reply to: WooTickets and WooCommerce Product Add-on #67994
    Kelly
    Participant

    Hi, Alex. I’ve responded to you in another of your threads, so I’m going to close this one.

    Thanks for trying out WooCommerce Tickets. I’m sorry that it isn’t what you’re looking for at present.

    in reply to: Multilingual Support #67992
    Kelly
    Participant

    Hi, Alex. I totally understand.

    We know WPML is a widely used plugin, so naturally, once we shift over towards working out plugin integrations, it will be a high priority for us. We’ve actually had conversations directly with them in the past and intend to follow up as soon as we have the bandwidth to do so.

    Based on this and the other threads that you have open here, it sounds like the feature set of WooCommerce Tickets at the moment isn’t in line with what you’re seeking. We’d like to offer you a refund since it’s clear the translation issue will be a showstopper for you.

    Please contact pro /a/ tri.be referencing this thread and including a copy of your receipt.

    I’m truly sorry that I can’t offer you a solution at present. Hopefully, it’s something that will be available for you in the future, if you’d like to revisit it.

    in reply to: Different Versions of EC and ECPro #67990
    Kelly
    Participant

    That’s all correct, e4healthwi. Thanks for being so proactive about checking!

    in reply to: Warning Message when using The Events Calendar #67968
    Kelly
    Participant

    Fantastic news, Alex! Thanks for letting us know.

    This is a known issue that will be fixed in an upcoming release. So, if you’re looking to get your events back in the blog loop, that should be possible again before too long.

    Let me know after you’ve confirmed the fix, and I’ll close the thread.

    in reply to: Attendee summary issue #67948
    Kelly
    Participant

    Hi, rowandaylor. Thanks for getting in touch and providing a screenshot. That’s super helpful.

    From the looks of it, you’re seeing a ticket that is in the process of being purchased. This could happen for any number of reasons including an abandoned shopping cart or an order that needs to be manually confirmed. Your best bet is to check out your orders in WooCommerce for more details. You should be able to find it there.

    Hope that helps!

    in reply to: Calendar Weekly View Issue #67947
    Kelly
    Participant

    Hi, antoniahayes. I really apologize for the delay in responding.

    I did some poking around and I don’t see anything immediately amiss, so this may take further digging. It’s interesting to me that you and kardiadesignstudio are having the same issue, even though you appear to have different themes. I’m wondering if something else might be at play here.

    I’m going to talk with our dev group tomorrow to see if I can get some of their time to help you out. Thanks for your patience while we work to get to the bottom of this for you!

Viewing 15 posts - 1,516 through 1,530 (of 1,995 total)