[Barry]

Hi Pedro,

You would upload an image within the event editor just as you would for a regular page or post (look for the Add Media button just above the main editor box).

Does that help?

[Barry]

Just to clarify (and sorry if this wasn’t clear) the idea was to add that HTML before and after using the Add HTML Before Calendar and Add HTML After Calendar fields in the Events > Settings > Template screen.

If that doesn’t work, though, the alternative would be to override and customize ecp-single-template.php (since, if I understand correctly, it is only single events that are affected) and make that customization there – basically bringing it into line with your theme’s own templates.

To make this take effect you would also need to have Default Events Template selected. Some guides that could be useful here:

* FAQ giving an overview of the probable cause and solution
* Our themer’s guide
* This tutorial on template overrides

It’s possible the difference between different events is a by-product of caching … do you have a caching plugin enabled and active (if so, does clearing the cache bring the pages back into line)?

[Barry]

Hi Phil,

I’m not entirely sure what you mean by visual composer but I’m going to assume it’s a feature of your theme or some other plugin.

You can adjust the template used for events via the Events > Settings > Template admin screen – whether that is sufficient to achieve integration with the visual composer isn’t something I can really advise you on, however.

[Barry]

Great, glad you got to the bottom of this 🙂

Since it sounds like we’re all good here I will go ahead and close this thread.

Thanks again!

[Barry]

Looks like Jonah and I replied at pretty much the same time. I’ll bow out of this thread and leave you in Jonah’s capable hands 🙂

[Barry]

If you create a product in WooCommerce – independently of WooTickets – does the same problem manifest itself?

[Barry]

I can see where that code would be triggered but, because of the line number in the error you quoted, I wonder if you have customized list.php at all … would you be able to share the code via a service such as droplr.com, pastebin.com or gist.com?

Thanks!

[Barry]

Hi Phillip,

What I’d suggest is twofold:

* Turn off the display of errors – it’s not recommended that you have errors displayed within a live or production site in any case and this may be the only action you need to take

* If you can hold tight, we’re very close to releasing The Events Calendar 3.0 and I believe our experience during the beta testing phase was that users affected by this issue found it was gone in 3.0

I hope that helps, but if not or you need to discuss it further please just let me know 🙂

[Barry]

So you have three different events each displaying slightly differently.

I can see in one of those (landscape-shortcuts) the div#main and div#copntainer_wrap are in place, that on another (landscape-shortcuts-2) they are also present however it looks like the theme may have added some additional CSS classes, and on the remaining one (landscape-shortcuts-3) they aren’t present at all.

Can you fill me in on what’s happening here (since normally they would all share a common layout and be produced via the same template)?

[Barry]

I’m afraid there’s likely to be a little more work involved than that, but sure – put the feature request in and one of the team will assess it in due course.

And if you do create a custom workaround in the meantime we’d certainly be happy to learn about it if you wished to share it with the community 🙂

Cheers,

Barry

[Barry]

Are these ‘regular’ purchases, or are you manually creating orders via the WooCommerce admin screens?

[Barry]

All events in The Events Calendar require a start and end time, so the approach you probably want to follow here is something like this:

* Add a checkbox to let the user indicate if they want to provide an end time or not
* If they do, expose the normal end date/time fields
* If they do not, set that to the same time (+1hr, possibly) as the start time and perhaps upon save add a piece of meta data to serve as a flag for those events that explicitly have no end time

You could then use that meta data to decide if an end time should be shown or not.

It’s beyond the scope of support to walk you through this customization but hopefully that at least outlines one possible strategy you could follow. I’d definitely encourage you to post this as a feature request however as other users can then show their support, which is a great way for us to gauge demand:

https://tribe.uservoice.com/forums/195723-feature-ideas

Thanks!

[Barry]

OK, so let’s move this across to the Community Events forum in the first instance and we’ll look at the problem there.

[Barry]

That’s strange. If you are using the Default Events Template (please see the Events > Settings > Template screen to confirm this) you could try adding some HTML before and after the calendar, like this:

Before:

<div id="main"> <div id="container_wrap">

After:

</div> </div>

Alternatively you could try one of the other options from the same admin screen (such as Default Page Template or any other template offered by your theme).

Let me know if that helps, if it doesn’t there are a few other things we can do here.

[Barry]

Excellent, thanks for posting the update 🙂

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