Event Page Display

[Phil Wickham]

hi there. I’ve recently moved over from the ‘All-In-One Calendar’ plugin, but want the event page to be far more attractive than a full page… All of the other pages (www.health-2-you.co.uk) are using visual composer and so look far better. Is there a way I can have the events pages appearing inside a template that utilises the visual composer please?

[Barry]

Hi Phil,

I’m not entirely sure what you mean by visual composer but I’m going to assume it’s a feature of your theme or some other plugin.

You can adjust the template used for events via the Events > Settings > Template admin screen – whether that is sufficient to achieve integration with the visual composer isn’t something I can really advise you on, however.

[Phil Wickham]

Thanks Barry, I will give that a try
🙂

[Leah]

Thanks Phil! If you need help, feel free to post a thread in our PRO forum. If you do not have a PRO license, you’ll need to post your issue to the open source forum. We hit that forum about once a week as we can, since our core effort is on the premium forums.

Best,
Leah

[Lorrie]

This reply is private.

[Barry]

Hi Lorrie,

You’re obviously frustrated and that is completely understandable – when a considerable investment of time, money and effort has been poured into building a website then problems such as you have described are bound to be upsetting.

However, that definitely isn’t the experience we want for our users and we do work hard – a huge amount of preparation went into this release, for instance – to make things as smooth as possible. Unfortunately, even with the best will in the world, problems with software can, do and probably always will crop up.

Although we’re sad to hear that we’ve lost a sale we are still happy to help if indeed you are interested in working through this and want to give The Events Calendar another chance. Here’s how:

* Since you are using only our free product the best place to seek technical support is our wordpress.org support forum. We also encourage you to post your problems openly as others can then see them and A) benefit from any subsequent answers B) may be able to pitch in with an answer of their own.

* The new default number of events per grid cell (in month view) exists in response to customer feedback from our previous releases, where a huge number of events per day could “distort” the layout of the grid. It may not be desirable in your case, however, and I’m pretty sure it can be fairly easily overriden – so that would probably merit a thread of its own (when and if you do post for help). Please also note that we are already planning to add a setting to offer easier control over this.

* I’m not absolutely clear on what you mean when you say that our plugin automatically merged your events and ate a good portion of your calendar – unless you are again referring to the 3 posts-per-cell (which exists only in month view) – but if this is indeed a new and different problem then again please create a new thread over on our wordpress.org support forum and ideally provide a URL or a point-by-point example to help the team help you.

I do hope you will give our plugin another shot and look forward to working with you if you do.

Thanks – and once again please accept our apologies for any confusion or disruption.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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