Barry

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Viewing 15 posts - 10,441 through 10,455 (of 17,936 total)
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  • in reply to: Categories #104725
    Barry
    Member

    It’s been a while without a response: I’m going to mark this resolved as I’m guessing this is no longer an issue on your end (of course if you disagree please do follow up here or in a new thread). Thanks!

    in reply to: Help change Event heading form H2 to H1 header font #104722
    Barry
    Member

    It’s been a while without a response: I’m going to mark this resolved as I’m guessing this is no longer an issue on your end (of course if you disagree please do follow up here or in a new thread). Thanks!

    in reply to: Filter bar does not show price range #104719
    Barry
    Member

    It’s been a while without a response: I’m going to mark this resolved as I’m guessing this is no longer an issue on your end (of course if you disagree please do follow up here or in a new thread). Thanks!

    Barry
    Member

    Since it looks like you have no further questions on this one I’ll go ahead and close the thread, of course if we can help with anything else please don’t hesitate to create a new thread. Thanks!

    in reply to: Import Event Website and Additional Event Details #104712
    Barry
    Member

    I’ll go ahead and close this thread – if there’s anything else we can help with, please do just create a new one. Thanks!

    in reply to: February Events Randomly Disappeared – URGENT! #104709
    Barry
    Member

    It’s been a while without a response: I’m going to mark this resolved as I’m guessing this is no longer an issue on your end (of course if you disagree please do follow up here or in a new thread). Thanks!

    in reply to: Options for multiple Event Admins #104706
    Barry
    Member

    It’s been a while: I’m going to mark this resolved as I’m guessing this is no longer an issue on your end (of course if you disagree or simply wish to post your findings please do follow up here or in a new thread). Thanks!

    Barry
    Member

    I’ll go ahead and close this thread as it’s been a while without a response – but if you still need help on this or any other issue please do not hesitate to create a new thread or threads as needed. Thanks!

    in reply to: Attendee Names & Emails for WooTickets #104701
    Barry
    Member

    We’re sorry to hear you had to go with another plugin, Schalk, but completely understand this plugin is not a perfect fit for everyone.

    This is not a REQUESTED FEATURE its a feature that should be there already … Contacting developers of the plugin has been pointless. No one even bothers to return emails.

    Paul: thanks for your feedback. I can certainly understand the desire for this functionality – but let me clarify a few things.

    • The vision for WooCommerce Tickets (or WooTickets as it was originally) was always to create a straightforward, robust ticketing solution – not a comprehensive event management suite
    • We do not actually state anywhere that this is one of its capabilities so, in concert with my first point, I’d suggest this does indeed qualify as a feature request rather than being something that “should be there already”
    • As has been discussed, we definitely are considering adding functionality along these lines. Is it our very highest priority? No, it is not. Ensuring the underlying ticketing framework is solid is a higher priority and of course we would need to implement any developments in a manner that works well with all of the plugins that rest on the framework – so this isn’t something we’re going to rush into head-first
    • Those who would like to see this functionality will naturally advocate for it’s inclusion – that’s natural and we encourage it – but we also have to balance this with the number of users we know to be happy with the plugin who have no such requirements (and consequently little incentive to comment upon the issue)
    • Finally, if we haven’t been sufficiently responsive by email I’m sorry – but we do try to make it as clear as possible that the support forum is the correct venue for support issues (and similarly that our UserVoice page is the correct venue for making feature requests)

    Anyway, where is the attendee list you talk of?

    Please do check out our new user primer and the video in Section IV which illustrates this – if you need further guidance we’ll be happy to help, but please do create a new thread of your own if you haven’t already done so.

     

    in reply to: Events 2.0 message and venues/organizers error #103916
    Barry
    Member

    OK: thanks for running through those steps.

    There are two key things I’m noting here – the first is that our code to detect legacy event data is looking for posts which meet specific conditions. Bizarrely, what it seems to be digging up (in your case) are posts that do not meet those criteria. The second notable facet of this is that yours is the only thread I’m aware of describing this particular issue.

    To be honest I’m struggling to think of other options here, unless another piece of code somewhere is interfering with queries – of course, the basic troubleshooting steps you have already followed ought to have caught that.

    Can we try things in reverse: can you set up, perhaps in a subdirectory within the same environment, a new WordPress installation and install only our plugins (avoid EDD and EDD Tickets at first, then introduce them after testing with just The Events Calendar). Does the problem happen at that point? Assuming for the moment it does not, can you add the same stack of themes/plugins as you do on your live site and see if the problem then surfaces?

    The aim of this is threefold: to do a final check for anything that was missed during troubleshooting sofar, to determine if there might be something in the live site database that triggers this, and finally to verify if there might be some sort of environmental reason for this behaviour.

    Thanks!

    in reply to: The following plugins are out of date error message #103912
    Barry
    Member

    <p>Hmm, I wonder in that case if the problem might be environmental. Can you obtain a copy of the latest PRO code and update manually?</p>

    in reply to: Realigning upcoming event widget – NOT RESOLVED #103904
    Barry
    Member

    Sorry we missed this: but please try adding a tribe-events.css stylesheet to your theme and place your custom rules in there. Hope that helps!

    in reply to: Thumnails/featured image #103899
    Barry
    Member

    It’s been a while so I’ll go ahead and close the thread. Of course if we can help with anything else please do go ahead and create a new one. Thanks!

    in reply to: Renewed license but says 'sorry this key is out of installs' #103897
    Barry
    Member

    It’s been a while so I’ll go ahead and close the thread. Of course if we can help with anything else please do go ahead and create a new one. Thanks!

    Barry
    Member

    It’s been a while so I’ll go ahead and close the thread. Of course if we can help with anything else please do go ahead and create a new one. Thanks!

Viewing 15 posts - 10,441 through 10,455 (of 17,936 total)