[Barry]

This thread’s not seen much activity for the last couple of weeks so I will go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Barry]

Hi! We’ve got some tutorials you might be interested in including one on adding thumbnails to the list widget in particular – does that help here?

• This reply was modified 11 years, 5 months ago by Leah.

[Barry]

Thanks for sleuthing that one out, it looks like the boolean logic could indeed do with a revision and we’ll log an issue to address this in an upcoming release 🙂

[Barry]

Hi: I’m sorry to hear you’re having difficulties.

In the first instance, can you share a link to the actual event/tickets on Eventbrite itself?

[Barry]

Looks like a slight CSS issue. Can you try adding the following line of CSS to a custom tribe-events.css stylesheet? If your theme makes available an area where you can enter custom CSS you could try using that, too, otherwise please refer to the Themer’s Guide for details about setting up a tribe-events.css stylesheet:

.tribe-events-venue .venue-address .tribe-events-address span.street-address { display: inline }

We do actually have some work in progress that should resolve this for most themes, but the above fix might tide you over until that arrives. Does that help at all?

[Barry]

Hi, bangerkuwranger.

I think Kelly has most likely hit on the problem.

Keep in mind, these aren’t duplicate events, or even duplicate locations or organizer on eventbrite itself… Thanks!!

The importer is looking at the unique ID returned by Eventbrite for these organizers/venues and that is used in the decision to either pull in the venue/organizer as if it is a new entity or else to re-use an existing entry. With that in mind, are you positive that the duplicates all have the same source?

In other words, were all of the events created using the same Eventbrite account? If not then they probably are referencing different venues and organizers that happen to share some or all of the same data: if you could provide some examples of relevant Eventbrite event IDs as Kelly requested that would be great.

I do not want these venues or organizers saved at all as they are typically one time only events.

OK, so currently that’s not an option. We’d be more than happy to consider this as a feature request, however – and if you want to explore a short-term solution of your own you could consider leveraging the wp_insert_post action hook (or another suitable hook) to immediately delete any organizer/venues that you don’t want to be pulled in.

If you could follow up with regards to example IDs though that would be great and will help us to check this out in more detail.

Thanks!

[Barry]

Hi – we’re sorry for any inconvenience.

We have indeed spent some time working on this and you can expect to see an improvement in the next maintenance build, which we hope to release shortly.

Thanks for your patience in the meantime 🙂

[Barry]

Sounds like you’re on the right track: you can safely edit our templates by using template overrides, which is explained in our Themer’s Guide (and for added safety, you could do so from within a child theme). Does that help?

[Barry]

Hi Grégoire,

This is actually a piece of text generated by WooCommerce itself rather than by WooCommerce Tickets so you would need to look in their translation files if you were following that strategy (remember also a .po file must be compiled to a .mo file or the translation will not be used).

With that said, they do have a handy filter you might leverage, by adding something like the following to your theme’s functions.php file (or some other suitable place):

add_filter( 'woocommerce_free_price_html', 'change_wc_free_text' );

function change_wc_free_text() {
	return 'REPLACEMENT TEXT';
}

Does that help?

[Barry]

Welcome!

Can you provide a link where we can see an event containing tickets (or that should contain tickets) and ideally also share a screengrab of the ticket settings, including inventory levels, start/end sale dates etc for the same event?

Do note you cannot upload images directly to the forum, so sharing via a Dropbox link or something similar is the best way to go there.

Thanks!

[Barry]

Right now I’m afraid that is not supported by default. We’re definitely open to any feature requests you might post along these lines (or you could add your support to any suitable existing requests).

I know we could duplicate an event and then set a different weekly recurrence, but the problem is that the event gets a different permalink with /-2 added at the end. Would this be problematic for SEO?

That’s the best and easiest way to proceed here, but I’m afraid we can’t really advise you as to possible SEO repercussions.

Also, I tried editing a category for a recurring event and when I click Update it just thinks and thinks and never ends up saving. Why do you think this is happening?

Hmm, tricky. I’m not sure why that would happen. The first step though is to follow our standard troubleshooting steps, namely:

• Ensure your Modern Tribe plugins are up-to-date
• Deactivate all other plugins
• Switch to a default, unmodified theme like Twenty Twelve

Check if the problem persists under those conditions as this may amount to a conflict with some other component.

Let us know how you get on!

[Barry]

It’s probably possible and if you want to put this forward as a feature request we’ll definitely consider it for a future release.

or at least change it to something that doesn’t give away the software that I am using?

It would also be great to get a little more context, whether here or in your feature request if you post one: can you explain a little about your concerns here – are you worried from a security standpoint or is it something else?

[Barry]

That’s a great idea, it’s a fairly involved customization though. The essence would be to apply the magic of the Isotope JS library (which is what we use for photo view) to any views where you want to see this. Really though this is one we’d need to let you drive forward, but please do take a look through the following resources which might provide you with some useful background information:

• Themer’s Guide
• Tutorials
• Technical Docs

Thanks – and good luck 🙂

[Barry]

Hi Marcus,

Apologies for the inconvenience.

We’ve actually got a fix in the works and I would expect the solution to arrive in our very next maintenance build – if you can bear with us a little longer then this should be sorted in due course.

Sorry once again for any difficulties this generated for you.

[Barry]

Hi larsenteam,

I’m sorry to hear you are hitting difficulties. Here’s the problem:

Warning: you have included the Google Maps API multiple times on this page. This may cause unexpected errors.

So your theme or another plugin is also trying to use the Google Maps API at the same time as The Events Calendar/Events Calendar PRO and that can indeed cause problems.

With that in mind the next step is to figure out what is conflicting. Can you try deactivating all other plugins and switching to a default unmodified theme like Twenty Twelve? At that point, confirm this is no longer a problem then begin reactivating everything. Test at each stage to see if you can determine where the conflict lies.

Let us know how you get on 🙂

[Author]

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