[Barry]

HI Joel,

I’d imagine that’s possible but would probably be a comparatively advanced customization to make at this time. However, we’d definitely be open to any feature requests you might post along these lines (ie, restricting this to focus in on a specific country of group of countries only).

Alternatively if there is a suitable existing request please do add your support to that.

Thanks!

[Barry]

That is strange.

In the first instance, when you view the list of events in the admin environment, can you look to the Filters & Columns meta box (right above the list) … hit Clear, navigate to a different page then return to the list. That might be sufficient to fix this.

Failing that, are there any differences in terms of plugins/theme (even if the version numbers are different) between dev and production?

Our standard troubleshooting steps could also be useful here:

• Deactivate all other plugins except for The Events Calendar/Events Calendar PRO
• Ensure they are up-to-date
• Switch to a default, unmodified theme
• Check and see if the events are now visible within the admin environment

Let us know how you get on, as it’s always possible there is a conflict with some other component.

[Barry]

Excellent 🙂

[Barry]

Unfortunately there are indeed compatibility issues with WPML.

I’m afraid that, in the short term, there isn’t much we can offer here as full integration with WPML – though something we’re keen to look at – doesn’t look like it will be a trivial piece of work (and potentially adjustments may be needed by both plugins).

Some users have reported that problems are diminished with the latest version of the WPML String Translation plugin/module, however I can’t say if this will also be relevant in this specific case.

Sorry we can’t do more at this time.

[Barry]

Certainly – does this guide help (with moving the ticket form itself)? To achieve the exact layout you suggested would require a little more work than this alone, but if you can get it as close as possible to where you want it you can probably achieve the rest with some CSS work. The following resources may also be useful:

• Themer’s Guide
• Tutorials
• Technical Docs

I hope that helps 🙂

[Barry]

Apologies, Boris: that shouldn’t have been marked private at all (and the fact that you cannot see the reply is a bug in our forum software we hope to address shortly). I’ll re-post below.

As it stands, one can not use the filter bar and refresh the page or share the URL without the filter bar breaking.

Yes, I appreciate that. What I meant was that it could limit the number of times users bump up against this – I didn’t mean that it would resolve it entirely and indeed it will not solve issues where the URL is shared and used to load the page directly.

What I’m hoping for is a quick hot fix, and/or re-assurance that this is viewed a major issue and some sort of a reasonable time frame for a fix is given. As you can imagine I have various pressures on my end to resolve this ASAP.

We definitely appreciate that and yes, we’re treating this seriously. Nonetheless we do have a release schedule we strive to stick to (approximately one release each month) and the practical reality, to be upfront, is that it will not make the very next release as that is in the final stages of preparation. However, it’s a high priority for us and ought to make the subsequent release.

Once again we’re sorry for any inconvenience in the meantime.

[Barry]

Hi!

Could you use our list widget  – which can be restricted to a given category – to populate those sections of your homepage and additionally follow the steps outlined in this tutorial (in order to add featured images)? Hopefully that will get you closer to your goal.

Let us know how you get on!

[Barry]

Hi Christopher,

There are a few strategies you might take here. An easy one – if “partial” tickets will consistently be identifiable by having that word in their title – would be to loop through the tickets and separate them out into two separate arrays, then basically print two different tables from there.

Would that work for you?

[Barry]

Hi Lars: instead of tribe_event_group_organizer_meta can you try using tribe_event_organizer – does that help here?

[Barry]

I can’t access your site right now, unfortunately, without a login. Would it be possible to take a look in case any clues jump out at us? Can you also confirm that it is still running without any other plugins/only a default, unmodified theme (and for that reason, ideally, could you turn off whatever is currently blocking access to unauthenticated users – if only temporarily)?

Thanks!

[Barry]

Hi Christopher: the approach outlined here is what I’d normally suggest, though that is pretty much what you have already tried by the looks of things. Can you confirm if that is having no effect whatsoever, or is it just that it is missing a few cases? Perhaps you could share the contents of your theme’s functions.php file via Pastebin, Gist or a similar service so we could take a peek?

Thanks!

[Barry]

Hi Grégoire,

Yes – this is definitely possible. One approach would be to use a custom translation, however it’s probably just as easy to do this via a template override (see our Themer’s Guide for an overview of this). Open up your custom wootickets/tickets.php template and locate the following line:

echo "<span class='tickets_nostock'>" . esc_html__( 'Out of stock!', 'tribe-wootickets' ) . "</span>";

Simply change this to:

echo "<span class='tickets_nostock'> Complet </span>";

Does that help here?

[Barry]

Hi Phil:

With reference to the snippet in the Pastebin link, you could probably do something like change this line:

echo "<li> $ticket->name $price $link </li>";

To:

echo "<li> $ticket->name $price $link <em> $ticket->description </em> </li>";

Does that help with this?

[Barry]

Hi:

How please to put the defaut value on my woccomerce ticket to 1 and not 0 ?

We do try to stick to one issue per thread. We’d be happy to help with this if we can, but please do create a new thread.

With regards to the automated completion of orders and the dispatch of the ticket email, I’m still a little unclear as to the circumstances where this doesn’t work.

• Can you confirm if this is still a problem with no other plugins except for The Events Calendar, WooCommerce and WooCommerce Tickets and only a default theme such as Twenty Twelve – unmodified but for your autocompletion snippet?
• You are setting the priority for your snippet to 999 – which seems unusually high and is not in line with what WooThemes suggest here. Can you reduce this to 10 (which is the normal priority, or remove that parameter completely)?

Thanks!

[Barry]

This thread’s not seen much activity for the last couple of weeks so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

[Author]

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