Barry

Forum Replies Created

Viewing 15 posts - 9,286 through 9,300 (of 17,936 total)
  • Author
    Posts
  • in reply to: Search & Near Functions not working #127320
    Barry
    Member

    This thread’s not seen much activity for the last couple of weeks so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

    in reply to: Import Recurring Events #126931
    Barry
    Member

    It’s not a silly question by any means, but no – not at this time, unfortunately.

    We would be interested in any feature requests you might post regarding this (or else you could add your support to any suitable existing requests) and if you like definitely feel free to add notes about how you see this working, in terms of how the recurrence pattern and relationship between events would be described in CSV form.

    Thanks!

     

    in reply to: Find events button not working since upgrade #126921
    Barry
    Member

    Hi – I’m sorry you are experiencing difficulties.

    WordPress and indeed our plugin both use a library called jQuery. It’s important that jQuery is added only once and is a currently supported version (ie, it is the same version that ships with a supported WordPress release).

    On your site that library is present, but jQuery has been added a second time by your theme:

    themes/scn03/jquery.js

    This is creating a conflict as we have two different copies of jQuery present (and they are two different versions). Can you look into resolving this in the first instance, perhaps by talking to the theme author?

    in reply to: oranizing events in my calendar #126917
    Barry
    Member

    Hi: I’m afraid we don’t have any particularly easy ways to reorder things that way at this time. We’d certainly be open to any feature requests you might post, though, and if you feel comfortable doing so you could dive in and implement this as a customization:

    I hope that helps 🙂

    Barry
    Member

    Hi: I’m sorry you are experiencing difficulties – that’s definitely concerning.

    • Can you try deactivating all other plugins
    • Can you also switch to a default, unmodified theme such as Twenty Twelve
    • Test again to see if the submission form is accessible
    • If it is not, please enable WP_DEBUG mode and visit it once more – and note down any errors you see there

    Let us know how you get on!

    Barry
    Member

    Hi: I’m sorry for any inconvenience this bug has caused – we’ve got it on our radar and will do our best to turn out a fix as soon as we can (and will strive to update this thread at that point – so stay tuned 🙂 ).

    in reply to: mini calendar widget not showing that events are on #126883
    Barry
    Member

    Hi – I’m not sure I see what you mean, the calendar widget seems to be populated correctly. It’s totally possible I’m missing something, perhaps you could point me to a live example of a day containing events that isn’t marked accordingly on the calendar widget?

    Thanks!

    in reply to: Is 24 hr time only supported in the Pro version? #126877
    Barry
    Member

    It generally follows the pattern set in your general WordPress settings (with regards to time formats) – if you’re having problems with that or need further help please post in our forums here (if you have purchased or purchase a license) or over at wordpress.org and someone will be only too happy to help 🙂

    It’s definitely not something that we have made or would consider making a PRO only feature, though.

    in reply to: doesn't sync with eventbrite #126868
    Barry
    Member

    Hi!

    If you haven’t already done so, please review our New User Primer for Eventbrite Tickets which explains most of the capabilities of this plugin and explores how to use it:

    https://theeventscalendar.com/support/documentation/eventbrite-tickets-new-user-primer/

    You can import existing Eventbrite events one-at-a-time (there is no way to automatically sync them all) and you can also take an existing or new event you have created locally on WordPress and “push” it to Eventbrite. Each time you make edits locally, the change should also be sent across to eventbrite.com.

    Does that clarify things?

    in reply to: Change Map Location #126862
    Barry
    Member

    Hi, great question!

    At this time this isn’t officially supported (beyond tweaking the address itself), however this unofficial plugin does allow you to edit the longitutde/latitude directly:

    Event Rocket

    I hope that answers your question, but let us know if we can help with anything else!

    in reply to: woot_has_tickets() and woot_has_soldout() #126855
    Barry
    Member

    Hi Marcus – you would need this library of helper functions to be installed and activated first of all, sorry if that wasn’t clear. Does that help?

    in reply to: Can't add/change date of the event #126844
    Barry
    Member

    Hi wsmysza,

    I’m sorry you’re hitting difficulties here. It all seems to work for me when I test locally – can you confirm if you have tried deactivating all other plugins and switching to a default, unmodified theme? Does it work then?

    If so, try reactivating everything again one-at-a-time and see if anything appears to cause this conflict.

    Let us know how you get on!

    in reply to: Problem with new update #126834
    Barry
    Member

    Awesome that we got some more info this time round 🙂

    I’m very sorry you’re having these issues with the plugin, though, and we do actually have this very issue logged already and a fix is in the works. I am surprised that it would prevent you from logging in, though and I wonder if some other issue is causing that.

    Regrettably, I think the best advice in this case if you continue to find you are being locked out and therefore cannot manage your site is going to be to temporarily downgrade to Events Calendar PRO 3.4 and The Events Calendar 3.4.1 until we can turn out another maintenance release (which hopefully will be very soon).

    On the other hand, if you feel comfortable doing so you could explore the temporary fixes/workarounds described here (same issue as you just described above – an SQL error) and here (different issue, but I suspect it may be playing a part in this). Though, failing that, downgrading may be the best course of action unless you are happy to wait a few more days in case we can turn out another release in that time – which is possible, but I can’t really offer any guarantees.

    Apologies once again for all the hassle.

    in reply to: Week View date link causes URL error #126814
    Barry
    Member

    (Sigh.)

    Looks like the forum isn’t playing too nicely with that code – I’ve tried to detail the same thing here, instead.

    in reply to: Week View date link causes URL error #126812
    Barry
    Member

    Hi visualfuture, please do feel free to monitor this thread but if you need any further advice that is specific to your own situation we’d ask you post in a separate thread of your own 🙂

    Selecting “Day” in the “Display Settings => Enable Event Views” makes it work. But we don’t want “Day” showing as an option in the “View As” toggle.

    Would removing the links from week view be viable for you?

    The basic approach (with reference to the Themer’s Guide for background) would be to override pro/week/loop-grid.php and change:

    " rel="bookmark"><?php tribe_events_week_get_the_day_display(); ?>

    To:

    <?php tribe_events_week_get_the_day_display(); ?>

    Does that work?

Viewing 15 posts - 9,286 through 9,300 (of 17,936 total)