[Barry]

@1933group – we’re only too happy to try and help but please do create a new thread of your own 🙂

Deactivating Events Manager makes all the Events disappear.

OK … just to clarify things here … you don’t actually mean Events Manager (which is not a plugin we produce) do you? Are you referring to The Events Calendar here?

[Barry]

OK, so nothing after coordinates. It would be great to view the complete response – could you make a slight change to the snippet and change:

<code>return "<p $highlight>$result</p>$content";</code>

To:

<code>return "<p $highlight>$result" . print_r( $data, true ) . "</p>$content";</code>

(We might get a fairly lengthy bit of output this time round.)

This sure is proving to be a tricky (and frustrating) one! At least the memory test did yield some changes…although I’m still not sure why it’d require such a high limit or why it seemed to work temporarily?

I’m not really sure at this point. It’s certainly shaping up to be pretty specific to your installation/server, though. In one other case it stemmed from importing venue CSV data and the addresses contained some special characters but was not UTF8 encoded.

It sounds like in your case this isn’t a problem that is limited to events/venues pulled in by CSV, though, so I’m not sure it’s actually the same problem.

[Barry]

How puzzling. Am I right in thinking the site you linked to is not a live site and would you be able to restore default conditions as you just did so we could take a look?

[Barry]

Excellent!

I’ll go ahead and close the thread in that case (of course please don’t hesitate to create new threads as needed if there is anything else we can help with).

Beyond that, if you have a moment, we’re always interested in hearing of people’s experiences with The Events Calendar if you’d like to leave a short review 🙂

Thanks again!

[Barry]

Hmm, well I have to say I’m pretty puzzled.

Before we go any further, though, with regards to our basic troubleshooting steps: have you been able to switch to using just our plugins and nothing else except a default and unmodified theme like Twenty Thirteen – and create a new sequence of recurring events at that point, then review the resulting set of events under those conditions?

The only comparable reports I’ve seen so far have related to a conflict with another plugin … I definitely appreciate it’s not ideal to do this on a live site, but perhaps you have a test site or can even create a new WordPress installation for testing purposes within the same environment and try to reproduce there? If the latter is the path you follow you could of course start only with our plugins before adding anything else whatsoever and see if you can replicate then – and from there build up by adding each plugin and ultimately your theme as you have on your live site.

Is that viable here?

[Barry]

Hi Chris:

a listing that carries the filter bar settings and tells a user to “Click to see all 14 Events” and then it does not do what it says. It shows all events for the day. I wouldn’t bring up the issue if the link simply said “Click to see all Events” or “Click to see all 64 Events”

Yes definitely – you’re right and I didn’t quite pick up on that aspect, though it’s perfectly clear on re-reading. Sorry for any confusion there – we’ll certainly take it forward as a bug.

 

[Barry]

I’m using WPML which seems to be a fairly standard setup.

It’s definitely a popular plugin. We do know however that integration isn’t always smooth and can’t offer a great deal of support at this time for problems that surface when using it.

Does this mean that it is the calendar returning the default language internally somehow? I am not sure how it knows which language to display based on just the data in that request, a cookie somewhere perhaps?

The Events Calendar and Events Calendar PRO make full use of WordPress’s suite of translation functions and if your site is configured to use a certain language then our plugin will try to accommodate that (even if the language changes dynamically with each incoming request).

However, whatever mechanism handles this dynamic switching of languages (WPML in this case) is not something we control and we can’t really suggest why the behaviour is as you have described.

Realizing WPML is a popular tool we do wish to sit down at some point and see what we might be able to do to smooth things out here – but right at this time I’m afraid there is no further help we can offer when integrating with WPML.

 

[Barry]

Excellent – glad you figured it out (and thanks also for sharing the solution).

I’ll go ahead and close this thread but please don’t hesitate to create new threads as needed if we can help with anything else 🙂

[Barry]

Nice work – thanks for sharing 🙂

[Barry]

Our pleasure – sorry we couldn’t do more here but I hope you get to the bottom of it one way or another 🙂

I’ll go ahead and close this thread, of course if there is anything else we can help with please don’t hesitate to create a new thread (or threads) as needed.

Thanks!

[Barry]

Oh I’m sorry, I completely misunderstood.

It’s important to note, then, that The Events Calendar/Events Calendar PRO by themselves do not support being embedded within other pages or posts so, yes, you’re bound to hit difficulties if you take that approach.

[Barry]

Hi – sorry you’re hitting difficulties.

A CSS rule in your theme is stopping the date from displaying. Please take a look at setting up a custom tribe-events.css stylesheet and once you’ve got that in place, add the following rule:

.tribe-events-abbr.updated { display: block }

Does that solve this issue?

[Barry]

Hi – sorry you’re experiencing problems.

It looks to me like the result of this rule in your theme’s stylesheet (note how it is setting the visibility of various image elements to hidden):

#container img,
#footer img, 
#slide img,
#slider img,
#aside img {
	visibility: hidden;
}

It looks like your theme may provide a spot for you to add custom CSS rules. If so, try adding this rule there:

#container #tribe-events-content img { visibility: visible }

Or alternatively, please follow the steps in our Themer’s Guide to set up a custom tribe-events.css stylesheet within your theme.

Does that help here?

[Barry]

Hi Kelly:

If you haven’t already done so can you update to 3.5.2 (for PRO) and also ensure you use the plugin linked to from this post to clean up any duplicate recurring events – that might help with this (but of course please don’t hesitate to let me know if it does not).

We have also noticed that sometimes when you look at a list of recurring events and click the first event you get the next date in the list not the one you clicked on. This is an example of a recurrence list that this happens with – http://www.welovebrighton.com/event/ladyboys-bangkok-red-hot-kisses-tour-2014/all/

I can definitely see what you mean when I visit that page. If we can, let’s run through the first steps (updating/running the cleanup plugin) and see if that happens to have a bearing on this second problem.

Let me know how you get on!

[Barry]

I’m not sure I’m quite understanding – ordinarily, apart from being able to change the quantity on the cart page, they can choose however many tickets they want from the ticket form on the single event page.

Is there some other stage where you would like them to be able to change the quantity?

[Author]

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