Barry

Forum Replies Created

Viewing 15 posts - 8,431 through 8,445 (of 17,936 total)
  • Author
    Posts
  • in reply to: iCal link only displaying current month's events #141231
    Barry
    Member

    OK – that’s a shame.

    It does look there is one final entry in your iCal feed that looks a bit odd. Here’s the data:

    BEGIN:VEVENT
    DTSTART;VALUE=DATE-TIME:
    DTEND;VALUE=DATE-TIME:
    DTSTAMP:20140424T123101
    CREATED:0
    LAST-MODIFIED:0
    UID:0--@http://terrasancta.org
    SUMMARY:
    DESCRIPTION:
    URL:
    END:VEVENT

    With this in place I can replicate the error – but if I remove it the import goes smoothly in the case of Google Calendar. Trying to pin down why this is being added is the next logical step but what I’d suggest – since this is essentially  is a separate problem to what you initially reported – is breaking this topic out into a new thread (and, before creating it, please do take the time to run through our normal troubleshooting steps – ie, deactivate all other plugins and switch to a default theme and then see if you can replicate the same problem).

    One of the team will then be happy to help. Since it looks like we cleared up the initial confusion with regards to the correct iCal feed URL though I’ll go ahead and close this thread.

    Thanks!

    in reply to: Microformats – Missing Summary Errors #141221
    Barry
    Member

    Certainly so far as we can tell it seems like webmaster-type tools are really giving helpful diagnostic information in reporting these problems rather than an indication of impact in search engine rankings as such – but we do realize it’s something we need to build on and improve nonetheless.

    Thanks again for your support and patience (and I’ll go ahead and close out this thread) 🙂

    in reply to: Problem in Calendar grid when switching languages #141215
    Barry
    Member

    That’s probably a good idea – they might be able to offer some insights here 🙂

    in reply to: Tickets, community submissions and payment #141212
    Barry
    Member

    Hi Jatinder,

    That’s something we’ll need to let you figure out, I’m afraid: ultimately building an Eventbrite-like service is going to be a fairly involved process and if you are unsure how to proceed it may realistically be best to approach and work with a suitable developer.

    That said, once you’ve scoped things out and identified what customizations you need to make please don’t hesitate to post new threads with any more specific questions – though we can’t always help a great deal with customization work we might be able to point you in the right direction – but what you’re asking here is so general and high level I’m just not sure there’s much else I can tell you.

    With that in mind I will go ahead and close this thread, but once again please do feel free to create new threads as needed for any more specific questions.

    Thanks – and good luck 🙂

    in reply to: Total amount of tickets for an event? #140526
    Barry
    Member

    That’s definitely a popular request for our ticketing plugins (not just EDD, but Woo, WPEC etc) and we’re looking into it. Right now though, I’m afraid this is not supported.

    Please do add your support to this request though by visiting our UserVoice page (or the specific idea I linked to above): this gives us a really good sense of how much demand exists for a given feature.

    Thanks!

    Barry
    Member

    Hi Nuvonium,

    Sorry you’re hitting difficulties, here.

    In the first instance I’d like to make sure I understand the problem correctly: do you mean that you have created tickets on Eventbrite (or have created them locally on WordPress and subsequently have edited them on Eventbrite) and have then made use of the Ticket Visibility property?

    Screen grab from Eventbrite ticket settings

    And the issue from there is basically that Eventbrite Tickets has no knowledge of this – is that a fair summary of the problem?

    in reply to: Microformats – Missing Summary Errors #140505
    Barry
    Member

    Hi Jordan:

    There are currently some issues with our microformat implementation that we’re actively working on.

    I’ll add this thread to the relevant entry within our internal issue tracker and as soon as we’ve got something substantive to report about a future fix or improvements we’ll do our very best to drop an update in here 🙂

    Thanks!

    in reply to: Getting "All Events" into menu #140501
    Barry
    Member

    So basically to add the main events page to your navigation menu?

    Yes, if you visit the Appearance → Menus admin screen (and ensure Events has been checked via the Screen Options pulldown) you should see an entry for the main events page:

    Screenshot - event link in the Appearance Menus screen

    Alternatively, you could visit the main events page and copy and paste the URL into a custom menu link.

    Does that help at all?

    in reply to: all reoccurring events navigate to a 404 page #140472
    Barry
    Member

    I’m sorry you’re experiencing difficulties.

    It looks as if you are using default permalinks: is it possible to switch to “pretty” permalinks and does that improve things here?

    in reply to: iCal link only displaying current month's events #140468
    Barry
    Member

    Hi! The iCal link on the upcoming events page is slightly different than the one you posted:

    http://terrasancta.org/events/upcoming/?ical=1&tribe_display=list

    On visiting it it seems to behave as expected and is not limited to events from this month. Does that help at all?

    in reply to: Facebook Event Times and Link Back To Event #140461
    Barry
    Member

    Hi Steve,

    Let me try to answer those questions in turn. Please note that if you need to follow up on more than one of them it would be best to post your question in a separate thread, as we do try to stick to one-issue-per-thread – thanks 🙂

    1. The actual event times are different to that on Facebook

    Is it possible the source events on Facebook are of a different timezone than is set for your WordPress installation? Does the difference make sense given the gap between your (WP site’s) timezone and the timezone for the event?

    2. Is there a way to include a link in the post back to the original Facebook event?

    Yes – you could add some code like this (to your theme’s functions.php file, or some other suitable location) which would add a link back to the actual Facebook event page:

    // Try to add a link to the FB event pages right before the content
    add_action( 'tribe_events_single_event_before_the_content', 'link_to_fb_event' );
    
    function link_to_fb_event() {
    	// Check if the event is associated with a Facebook event
    	$fbid = tribe_get_event_meta( get_the_ID(), '_FacebookID' );
    	if ( empty( $fbid ) ) return;
    
    	// Form and display a link to the FB event page if so
    	$fburl = esc_url( "http://facebook.com/events/$fbid/" );
    	echo '<a href="' . $fburl . '">See this event on Facebook</a>';
    }

    3. When using the Default Events Template how to show the single event content with side bar – ideally using the standard Post Template?

    Reading through the Themer’s Guide is a great way to build a sense for how things like this work. There are a few ways you might tackle this – a simple one though would be to detect if the current request relates to a single event and pull in a different template if so.

    I hope that helps 🙂

    Barry
    Member

    Hi!

    If you want to add something – like share buttons – between every event, then the list/single-event.php (which is a core template, ie you can find it in the-events-calendar/views) is probably the one you’re going to be interested in.

    Our Themer’s Guide summarizes the basic steps to safely and cleanly override these templates.

    Does that help?

    in reply to: Events not showing #140403
    Barry
    Member

    No problem!

    The difficulty I’m having here is not being able to replicate, even with your theme to hand. Based on what you’ve told me, though, it only occurs when you use this specific theme.

    That makes it pretty tricky to help … but let’s give it one last shot 🙂 … can you share your System Info (as provided in the Events → Help admin screen) as that may help me to ensure my settings are the same as yours. If you are able to summarize any pertinent theme settings you have in place, too, that could be useful.

    Thanks!

    in reply to: Multiple tickets #140374
    Barry
    Member

    Oh I see.

    Well, if you are using EDD shortcodes (remember that EDD is geared toward digital downloads first and foremost and so probably most of its users don’t need this) then you’re probably going to have to tweak that shortcode somehow or possibly build a new one.

    I do appreciate there’s a degree of crossover here between EDD itself and EDD Tickets – but certainly if the issue is basically one with using EDD shortcodes on arbitrary posts and pages then it’s a situation where you’d probably have more success by approaching the EDD team for assistance (or reviewing their docs).

    Does that help or at least point you in the right direction?

    in reply to: Duplicated events #140367
    Barry
    Member

    Hi Samantha: I’m really sorry for the inconvenience.

    Just to make sure we’re at the same point in the process can I ask you to review this blog post (about our 3.5.2 release) and ensure you’re using the version of the cleanup plugin linked to from there?

    Do you still hit 500 Internal Server Errors when you try to run it (the very latest version)?

Viewing 15 posts - 8,431 through 8,445 (of 17,936 total)