[Barry]

Hi: sorry to see you’re hitting difficulties, here.

I’m not sure that it is a bug – so much as the plugin is expecting certain elements to be present that are perhaps missing. It looks like you’ve got some custom templates in there (there seems to be at least one event template override within a tribe-events template in your theme) and I wonder if any changes in those overrides might be conflicting.

Can you try renaming the themes/gameplan/tribe-events directory to themes/gameplan/x-events? You can of course restore after testing, but this will let us know if the problem lies in a custom change or indeed if it lies elsewhere.

Let me know what you find 🙂

 

[Barry]

Yes – I think everything is good and those who were under the weather are now on the mend. I appreciate you asking 🙂

With regards to your second post, let me apologize first and foremost for the poor support experience. I should have provided some further explanation of why I decided to close that thread and not doing so may have seemed heavy handed and perhaps even rude – that definitely wasn’t my intention, but let me try to explain though where we’re coming from here.

Firstly, we absolutely want to help our users get the most from the plugin: however, we’re a small team and our resources are limited. For that reason there are some requests that we either cannot support or where we can only offer a limited degree of support – and requests for help with cosmetic, non-essential changes to the plugin’s output tend to fall into that bracket.

That’s not to say we’re uninterested in helping: we are. But we do have to draw the line somewhere and try to set expectations about this as early as possible. In general we’ll happily point you in the right direction – and I hope I did so in the other thread – but we’re not here to build your site for you and, in situations like the thread you referenced, it’s up to you to take the information we provide, fill in any gaps and go from there.

I have a TON of programming experience, I’d argue as much as anyone on your staff … There are a lot of people who have MUCH less command of programming than I do who would have no idea in terms of what to do with a themer’s guide

I can see where you’re coming from and yet many if not most users who ask for help can take something like the CSS snippet I provided and run with it. You’re absolutely right that the Themer’s Guide won’t for instance help you to change the styling of your site if you don’t understand CSS – but the fact is, if you’re in that boat then it’s really up to you to take some time to learn the basics or else run with what you’ve got, especially where the change is not strictly speaking a vital one (such as where someone’s theme renders something unreadable – if that were the case of course we’d likely provide a greater degree of assistance).

All that to say we’re here to help, but we can’t handhold our users at every single opportunity and encourage you to take advantage of the many fantastic resources available on the wider internet to help with non-plugin specific technologies like CSS.

I do want to do right by you though as we (I) clearly didn’t set your expectations appropriately as to the level of support we offer, so let’s look at your question 🙂

Now, back to a public question: Can you please tell me how to change the color of the dayname and datename of the mini calender from gray to white? It would be appreciated.

I’m not too sure what you mean by the datename, but the general form of this sort of change is as follows:

.tribe-mini-calendar-event .list-date .list-dayname, 
.tribe-mini-calendar-event .list-date .list-daynumber {
    color: white;
}

You’ll need to follow the guidance in the Themer’s Guide though in order to set up a tribe-events.css stylesheet within your theme. Does that help here?

[Barry]

Looks like a login is needed to view the Press Permit thread – but I’m delighted you found a solution and thank you very much for sharing it, to boot 🙂

[Barry]

Hi!

Currently an event cannot recur twice in the same day – however this would certainly make for a good feature request if you’d like to post one:

tribe.uservoice.com

If you are at home developing with WordPress in general, you could probably also make use of the tribe_events_event_schedule_details filter hook to adapt the output here and you might use an additional field to record the second window of time.

Does that help at all/clarify things?

[Barry]

Hi: I’m sorry you’re hitting difficulties.

According to this list: http://themeforest.net/attributes/compatible_with/events_calendar_pro that you linked to here on the forum TEC Pro is supposed to be compatible with my theme.

Just to be clear, we’ve provided that link in case it’s helpful – but it’s really based on the theme author’s own declarations of compatibility and we haven’t for instance vetted the themes on that list.

It does look like there are some custom CSS relating to The Events Calendar in place, some of which may be impacting:

/**** * WOOCOMMERCE AND EVENTS CALENDAR ****/

.tribe-bar-date-filter {
    display: none;
}

.tribe-events-loop .tribe-events-event-meta {
    font-size: 14px !important;
}

table.tribe-events-tickets td {
    padding: 8px 10px 8px 0;
    vertical-align: middle;
}

Are you aware of these rules/is it something you added?
 

[Barry]

Pretty much anything is possible with WooCommerce Tickets!

However, something like this would involve making a customization or two and you’d need to be happy working with code/templates.

The first step is to review the Themer’s Guide to get an overview of working with template overrides. From there you will probably wish to set up a custom single-event.php template within your theme – or, if you want the information about the number of tickets remaining to appear in the ticket form you might instead override wootickets/tickets.php (might be easiest).

If you take the latter route, you will probably be interested in this thread.

Does that help?

[Barry]

Hi – great question!

Yes, a past events list is available by default – here’s an example from our demo site:

http://wpshindig.com/events/past/

Also, if the events in question have a featured image, that image will be displayed next to the relevant event – and you can further restrict the list to a certain category:

http://wpshindig.com/events/category/wordpress-meetups/past/

Does that answer your questions?

[Barry]

Hi!

The basic form for taking a custom field and using it to create a link is as follows:

<a href="<?php echo esc_url( tribe_get_custom_field( 'Field Label' ) ) ?>"> Link Text </a>

Does that help?

[Barry]

Hi!

Great question – but I’m afraid there are no specific examples that come to mind and I can really only suggest searching the forum to see if others have posted details/examples.

 

[Barry]

I’m sorry you’re experiencing difficulties, but glad you found the clean up plugin 🙂

It ran for quite a bit, then had my events paired down to around 2300 total.

Can you confirm if this is the “true” number of events (are you satisfied that there are no or very few duplicates remaining)? If it is, then it may be we need to deactivate the Events Countdown widget. Can you try adding this code to your theme’s functions.php file:

remove_action( 'widgets_init', 'tribe_countdown_register_widget' );

Does that help at all here, if only as a stop-gap measure?

[Barry]

Ah, I just realized you posted a second thread here – are you happy if we progress things in just one?

[Barry]

I’m sorry you’re hitting difficulties here:

• Can you confirm if this only happens when Avada is also activated?
• Would you be able to share a screenshot (does it by any chance look as if things “cut out” after the Event Countdown widget is listed)?

Thanks!

[Barry]

That is indeed the best way of doing this.

I’m not sure why you’re experiencing problems with PayPal, though: when a customer adds a ticket at a certain price to the cart, is the price suddenly changing or something like that?

Ordinarily, WooCommerce handles everything from that point onwards and after checkout the cart total is submitted to PayPal – so I’m not sure why you’d be hitting difficulties here but would be interested in learning more (can you provide a live example to give me some more context)?

[Barry]

Hi!

We purchased the Events Calendar Pro, which has great features, but is not compatible with the current Event Management software they currently are using and I would like to ask for a refund.

We’re sorry to hear that. It would be great to hear which piece of event management software is conflicting, though, if you were able to share that? In any case – if you want to press ahead with a refund request please:

• Email us at pro (at) tri (dot) be
• Include a copy of your purchase receipt
• Ideally please also include a link to this thread

One of the team will then be happy to assist and see if it’s something where we can help.

I just got done reading some reviews for the WooCommerce ticketing addon, and it sounds like it would work well with the Events Calendar Pro plugin.

Great! Let me try to answer your questions in turn:

Monitor the attendees to the event, and see who has paid

Definitely possible. For each event there is an attendee list, which basically is a table with one row per purchased ticket (and facilities to “check in” each attendee, if you need to do that).

Create custom event pricing, so if you register 2 weeks early it is $100, at 1 week early it is $150, etc.

You can certainly create multiple tickets at different price points per event. To hide and/or restrict availability you can specify start and end sale dates – so you might do something like:

• Super early bird $100 (on sale now until May 31)
• Early bird $150 (on sale June 1 until June 30)
• Normal $200 (June 30 until the event date)

Which could cover your use case here.

Does that help?

[Barry]

Hi! Are you referring to the Recent Posts widget that comes built into WordPress itself, or is it something connected with our plugin (can you provide a screenshot to illustrate if so)?

[Author]

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