[Barry]

Hi – sorry you’re hitting difficulties here (but thanks for sharing those links).

The reason the map works on the single event/venue page is that it uses the street address in those situations. In map view, though, it uses the actual geographic coordinates to position the markers – and if the plugin was unable to retrieve the correct data for any reason it may consequently default to 0,0 (which is somewhere in the Atlantic, just south of Ghana).

In the first instance can you edit that venue and change the street address slightly, save, then change it back to the correct address and save again? Does that rectify this?

I can’t tell whether this is an import problem or a map problem.

Can you confirm how you imported the events and venues – was it via our own CSV import tool?

[Barry]

Looks like your theme’s CSS hides any elements that have the updated class applied to them. It’s fairly easy to workaround, though, just add this line of CSS to a custom tribe-events.css stylesheet:

.tribe-events-single .updated { display: block }

It looks like you’ve already set that stylesheet up – so you could probably just tack this rule on to the end.

Does that help?

[Barry]

Thanks for sharing those details.

I have to say I’m a bit perplexed and even if I faithfully set up an event with the same start and end dates/times I can’t see the problem locally. I do see you noted having already tried deactivating all other plugins and switching to a default, unmodified theme such as Twenty Thirteen … can you confirm what the outcome of that test was?

Thanks!

[Barry]

Hi!

That looks like something your theme is putting in place, so ideally you’d modify the appropriate template or otherwise make a change to handle that at theme-level. Since I’m unfamiliar with your theme I can’t help with that, I’m afraid, but perhaps you could put an extra CSS rule in place to hide it?

article > a > div.entry-thumbnail:first-child { display: none }

If you only wanted this to take effect on list view you could further refine the above to:

.events-list article > a > div.entry-thumbnail:first-child { display: none }

Does that help?

[Barry]

Hi!

Would something like this work?

.tribe-mini-calendar span#tribe-mini-calendar-month { color: black }

If not, can you provide access/a direct URL where I can see the widget in the context of your theme (looks like a login is currently required).

Thanks!

[Barry]

Hi!

Sometimes themes only allow featured images for a small number of post types – can you confirm if this might be the case here by (temporarily) switching to a default, unmodified theme such as Twenty Twelve?

That would just help us to know if that theory is accurate in this case.

Thanks!

[Barry]

Hi Mike!

Right now Community Events doesn’t offer quite the sort of control over venues that, by the sounds of things, you need. It would definitely be possible to build out some new facilities to do this and you might even be able to leverage something like Ninja Forms or a similar plugin to really minimize the amount of coding work required.

I hope that helps, but do let me know if you’ve got any other questions along these lines 🙂

[Barry]

Hi Ben – great question!

That is not included out of the box, at least not just yet – but yes we’re definitely aware of there being some demand for this 🙂

Depending on what you’re doing and the nature of the recurrence pattern, it’s certainly possible to pick the pattern which best fits and then selectively delete individual event instances from there.

I hope that clarifies things – but do let me know if I can help with anything else.

[Barry]

Hi!

When I look at map view on your site I see numerous pin markers on the map – can you confirm if you’ve since resolved this issue/give me some specific examples if there is still a problem?

Thanks!

[Barry]

Hi!

Sorry for the inconvenience but yes, that’s totally acceptable or else you could use:

tribe_get_start_date( $post->ID, false, get_option( 'time_format' ) )

(Which just ensures the WP time format is used, such that if you made a change to the time format setting it would automatically be respected by your custom templates.)

It looks like a possible bug in our code, the method suggested in the tutorial ought to work and so I’ll make a note for the team to look into this.

Thanks for bringing this to our attention!

[Barry]

Hi! I’m not quite sure I understand. In list view everything seems fine – is the problem only with the second view (which is explicitly designed to show all upcoming instances of a recurring event)?

[Barry]

Hi – sorry you’re hitting up against difficulties here.

It’s always sensible to take the precaution of making a backup, but generally speaking there is little risk of losing event data by deactivating/reactivating the plugin – all of the events remain in the database, it’s just that WordPress will “ignore” them if the plugin isn’t there to help it understand and work with them.

I’m not quite sure I see the problem though – can you describe exactly what it is that isn’t working as expected?

 

[Barry]

Hi: sorry you’re hitting difficulties here.

Was the second event removed? It doesn’t load for me and I don’t see anything in month view for June 10th (I’m just basing that on the URL slug).

Can you share another affected event, and also link to a screenshot showing the ticket settings (including start/end ticket sale dates) from the event editor for the same event?

Thanks!

[Barry]

I’m glad it worked 🙂

I’ll go ahead and close this thread and if you need help with anything else please don’t hesitate to create new threads as needed. As an aside, it would be great if you avoided using our private reply facilities unless you need to share something that genuinely has to stay confidential, such as login credentials.

Thanks!

[Barry]

but if I enable the wordpress theme “Twenty Thirteen” that not have any customization also did not work properly.

I’m not sure I understand – do you mean you’re seeing the same problem with a default, unmodified theme? I’m not sure why that would happen as the default list view (as you can see here) isn’t broken up day-by-day in the same way as I see here.

Can you clarify what you’re seeing with Twenty Thirteen?

[Author]

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