[Barry]

Hi!

It’s always tricky to help with third party integration issues, but I think the strategy I might try in this case is as follows:

• Override modules/meta.php as you have done
• Before the first real line of code, add an ob_start() call
• After the final line of code (which triggers the tribe_events_single_meta_after action) add something like this:

do_shortcode( '[locker]' . ob_get_clean() . '[/locker]' );

Obviously correct and adjust to include the actual shortcode and the various parameters you used originally – the basic idea here being to capture the meta information in an output buffer (using ob_start() and ob_get_clean()).

I can’t guarantee it will work, but it could be worth a shot and if nothing else might give you a different way to tackle the problem 🙂

Good luck!

[Barry]

Hi there Peter,

If you use one of our ticketing addons you can create multiple tickets (at different pricepoints) per event. I’m afraid our free, core plugin by itself does not facilitate this.

Would that work for you?

[Barry]

Hi there alliglass!

A query var called start_date should be set, so, if you ensure the $wp_query global is in scope you can obtain the date via:

$wp_query->get( 'start_date' )

Does that help?

[Barry]

Hi there fortgordonmwr,

Interestingly enough it looks to me as if the particular piece of code that handles cleanup has become unhooked and won’t run as expected – at least not in our latest builds.

Setting that issue aside for the moment, it doesn’t actually look as if it is set up in such a way as to easily allow the cleanup query to be modified.

I can certainly see the utility in what you’re suggesting, though, and will log an issue so we can consider this in a future release.

Thanks for the suggestion!

[Barry]

(Removed at user’s request)

Hi Nicole,

I’m not entirely sure what you mean: –>

• The URL you linked to does of course contain /wordpress2014/ in its URL
• Best I can tell, so do all other pages like http://seocareer.org/wordpress2014/internships/investment-research/

Am I misunderstanding? What are you expecting to happen here?

[Barry]

Hi!

The first thing I’d suggest is posting this as a new feature request over on our UserVoice page 🙂 … there may indeed be an existing request and if so please feel free to up-vote it in order to show your support.

Other than that, yes, this would be possible as a customization: you could for instance “listen” out for the creation of new events using the save_post_tribe_events action (or the standard save_post action) and set it to a published state if it was submitted by someone on your whitelist.

For more details, please see:

codex.wordpress.org/Function_Reference/wp_update_post

I hope that helps 🙂

[Barry]

Hi Tammy,

Sorry to hear you are experiencing difficulties.

There are a number of possibilities.

The first is that the addresses are not well formed or, for some reason, Google is not able to interpret them and convert them to long/lat coordinates. I did take a quick peek at your site and I didn’t on first glance see any addresses that jumped out at me as being “wrong”, so this may not be the problem.

The second possible cause is that Google is simply refusing to serve up geodata. Sometimes this happens if the daily quota for their free tier has been exceeded … though your own site may not even come close to meeting this criteria by itself, if it happens to be on shared hosting then it’s not impossible that – in tandem with other sites on the same server – it would run afoul of the usage limits.

Might that explain things?

[Barry]

Hi Emily,

It’s hard to suggest how easy something might be simply because everyone’s development knowledge, WordPress experience and indeed their working knowledge of our own plugin line-up is different.

I’d suggest that what you are outlining is is a fairly involved customization, but not necessarily a difficult one. You could for instance re-use many existing features (day view, month view and – if you also have Events Calendar PRO – week view) and could build links to each of them – dynamically setting the date for each – so as to open up a list of the next day/week/month’s events, etc.

That to say, you can definitely accomplish this. How you go about it and how short/easy a task it will be will vary according to many factors.

Do also remember that, though we are unable to support them here, third party plugins like this one provide shortcodes which, when carefully wielded, can also help you to build up ad hoc views (such as all events next week, all events next month, etc) 🙂

I hope that helps!

[Barry]

Sorry to hear you are experiencing difficulties, Doug.

I would note first of all that here have historically been some problems in terms of integrating our own plugins and Headway however I’m surprised to hear the events page simply doesn’t work at all.

I’m curious though – is the particular problem you are facing definitely tied to Headway? It doesn’t look like you’ve yet been able to run through our standard troubleshooting processes and I’d encourage you do so first as that may highlight that the issue is in fact a conflict with some other component.

Thanks!

[Barry]

Hi!

There are not currently any facilities in the attendee screen to help with this, I’m afraid, but you can certainly cancel their order and manually create a new order on their behalf – assigning them tickets to some other event 🙂

Would that work for you? Please also remember we are always open to new feature requests which you can post on our UserVoice page: you may even find a similar existing request which you could alternatively up-vote to show your support.

I hope that helps!

[Barry]

Hi Karen,

I’m sorry you’re experiencing difficulties and I’d love to build up a better picture of the problem:

• Can you provide any insights as to when that particular slow-running query is taking place – and does the same query consistently take so long to run or is this more of a worst case scenario?
• I took a look at the URL you provided when you opened this topic and my impression is you have close on 3,500 events (past and future), a very high proportion of which are recurring – does that sound fairly accurate?
• I wonder too if you an share any information about the level of traffic you are dealing with and what sort of server/hosting package you are currently using.

Thanks!

[Barry]

Glad we got there – and our apologies for the inconvenience.

I’ll close this topic for the time being however I’ve linked it to the bug report on our internal issue tracker and once we make headway on a substantive fix we’ll do our best to re-open this and post an update so you can remove the snippet 🙂

If we can help with anything else, of course, please don’t hesitate to create new topics as needed.

Thanks again!

[Barry]

OK. Is there any possibility of viewing a live example (such as on a test site)?

[Barry]

Hi Melody,

I’m not too familiar with PageBuilder but would like to confirm first of all that it is indeed the following plugin which you are referring to?

wordpress.org/plugins/siteorigin-panels

When you say columns won’t stay put, can you provide a little more detail?

If it isn’t viable to demonstrate by linking to the live site is there any possibility of creating a test installation (often this is simply a matter of installing WordPress plus our respective plugins into a sub-directory – usually a 5 minute job or so with most hosting accounts 🙂 ) where you can demonstrate?

I’m also curious if:

• You’ve reached out to the vendor of PageBuilder and if they’ve offered any thoughts on this
• If this only happens with Events Calendar PRO, or if it is a problem generally with The Events Calendar (if it’s just PRO, is it a particular PRO-specific view that triggers the issue)?

One thing I do have to stress, though, is that understandably we have limits in terms of how much support we can provide where integration issues with third party products like this one crop up.

If you can help us to build a better picture of what’s happening though we’ll certainly be happy to offer what if any ideas come to mind 🙂

Thanks!

[Barry]

Great – thanks for the update 🙂

I’ll go ahead and close out this thread and we’ll make a change to the plugin as soon as we practically can in an upcoming release.

Thanks again for working through this one with us and I’ll now close this topic (please do feel free, of course, to create new topics as needed should anything else crop up).

[Author]

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