How to Manage registered Users

[Sonya]

Now that I have been using the Events Calendar / Events Calendar Pro for a couple of weeks now and have been selling tickets thought different events (and I love it by the way), I have had seen the need to manage users.
For instance, I have had registered (paid) users ask to be transferred (or rather) moved to another event date. What is the best way to move a user so that I don’t have to have them cancel and register?

Is there a way to do this with the dashboard/events/[select event]/attendees

Please help!

[Sonya]

I am using Woocommerce as the payment processor. Not too sure if that matters

[Barry]

Hi!

There are not currently any facilities in the attendee screen to help with this, I’m afraid, but you can certainly cancel their order and manually create a new order on their behalf – assigning them tickets to some other event 🙂

Would that work for you? Please also remember we are always open to new feature requests which you can post on our UserVoice page: you may even find a similar existing request which you could alternatively up-vote to show your support.

I hope that helps!

[Sonya]

Hi there – thanks for the info. I also see a similar topic noted on this thread:

Editing Order, adding and removing tickets, updating attendee list

This was from My of last year. I see that TEC was hoping for an upgrade to address this…. apparently not yet?

?

Thanks!

[Sonya]

May of last year… not My

[Barry]

Hi Sonya,

So I think Casey (in the topic you referenced) had noted the ability to delete entries from the attendee list was on the horizon back then … and that was indeed added.

Just check the relevant boxes on the attendee list and use the Delete bulk action, if you want to remove entries from that list entirely.

I hope that helps 🙂

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Author]

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