Barry

Forum Replies Created

Viewing 15 posts - 4,306 through 4,320 (of 17,936 total)
  • Author
    Posts
  • in reply to: Filter without submit #946988
    Barry
    Member

    Our pleasure (and I made a note for us to reconsider disabling that particular setting in this way).

    Thanks for raising this issue!

    in reply to: Regarding Featured Image #946987
    Barry
    Member

    Hi Ian,

    Apologies there, can you try this revised version:

    add_filter( 'tribe_events_eb_request', 'kill_sending_img_to_eb' );
    
    function kill_sending_img_to_eb( $request ) {
    	$start = strpos( $request, 'custom_header' );
    	if ( false === $start ) return $request;
    
    	// $end may be false if the custom header value is the last part of the URL query
    	$end = strpos( $request, '&', $start );
    	$len = ( false === $end ) ? strlen( $request ) - $start + 1 : ++$end - $start;
    
    	// Remove the custom header key/value from the query
    	return trim( substr_replace( $request, '', $start, $len ), '&' );
    }

    I hope that helps!

    in reply to: Can I create a list of ticket SKUs? #946957
    Barry
    Member

    Hi Sam,

    I’m not quite sure I understand your request and I’d love to hear a little more detail about how you see this working/why you would need the SKUs in particular to be emailed out this way.

    Can I upload them and then have 1 emailed on successful payment?

    Tickets are not actually generated until after an order has been placed … do you mean that if the payment is still pending, you wish to receive a fresh email once payment completes? Are WooCommerce’s own notification emails insufficient here?

    Apologies for not quite understanding, but if you can provide a little more information or an example scenario that would be really helpful 🙂

    in reply to: Venue API bugs and missing features #946947
    Barry
    Member

    Hi ecdave,

    Those are all great points and I can certainly log reports internally – that said, if you’d like to contribute, we’d more than welcome your submissions.

    The Events Calendar itself is available on GitHub and pull requests are always welcome and acknowledged 🙂

    in reply to: Affiliate ID #946946
    Barry
    Member

    Our pleasure 🙂

    in reply to: I can't download calendar pro #946945
    Barry
    Member

    Hi Jo,

    Apologies first of all for the very late reply. Unfortunately this topic wasn’t flagged as being in need of attention, I’m unsure why exactly.

    In any case, it looks as if your purchase was successful and a license key was generated for you already: are you still experiencing difficulties and are you unable to grab a copy of the plugin from the downloads page?

    Please do let me know if we can assist further and our apologies once again for the delay.

    in reply to: Events Calendar Pro – Jetpack Site Stats #946941
    Barry
    Member

    Hi dtforum,

    Apologies first of all for the confusion with the site URL: we’re aware of this bug and hope to resolve it soon!

    So with regards to Jetpack, when I view a regular page and compare it to an event I can see the Jetpack stats tracking code in each. I don’t see any JS errors or warnings in either case and so it’s not immediately obvious why you wouldn’t see any results from this.

    Have you approached Jetpack/wordpress.com themselves for advice on this one? Since they are the service provider they may be better able to offer guidance or highlight anything that’s missing from the tracking code.

    I’d definitely love to hear back from you with any information they might share 🙂

    in reply to: Affiliate ID #946923
    Barry
    Member

    So support for affiliate systems in general isn’t uncommon, but not all of those relate specifically to Eventbrite and the final solution would be quite different in almost every case.

    This topic for instance relates to WooCommerce Tickets but doesn’t really state which affiliate system they wish to use. This topic is asking about an affiliate program for our own products (ie, the customer is wondering if they can be compensated for recommending our own plugins to others).

    This other topic does relate – broadly – to Eventbrite Tickets, but it is more about setting up a custom affiliate system where the site displays a coupon code to the visitor, before they even progress to eventbrite.com, so again isn’t quite the same.

    All in all there are lots of enquiries about affiliate systems in general – but not many I can see that actually dovetail nicely with your own request here.

    Would be v handy. Thanks.

    For sure.

    Right now the best way forward though would be to support the existing feature request (if you haven’t already done so) and we’ll certainly evaluate it 🙂

    Thanks again!

    Barry
    Member

    No problem. I’ve linked this forum topic to the bug report on our internal issue tracker and, as and when we progress things, we’ll do our best to post updates in here.

    Thanks again!

    Barry
    Member

    Hi – thanks for your patience!

    I can certainly replicate if I set up a range of tickets where some are on sale and some are not yet on sale — and I’m inclined to agree this is a bug.

    I’ll log a report for this and we’ll aim to address it as quickly as we can (though, since we’re in the middle of the final QA steps right now for the very next release, it may be more than one cycle before we can properly evaluate this one).

    Thanks so much for reporting this 🙂

    in reply to: Where is "Search" for the forums? #946888
    Barry
    Member

    No problem, glad it’s working 🙂

    in reply to: Where is "Search" for the forums? #946639
    Barry
    Member

    Hi Th,

    There is a search widget in the sidebar labelled “Search the Forum” and if you look up at the main menu you should also see a search icon – clicking on this will provide a further search form that you can use.

    Is there anything you think would help to make this clearer/more immediately obvious that we might put in place?

    in reply to: Many Issues With Latest Version #946635
    Barry
    Member

    Hi mindfeck,

    The first thing I have to point out is that we try hard to stick to one issue per topic.

    Let’s stick to just one of the problems in this thread and if you need help with the other two issues you raised, please do create new threads and one of the team will be only too happy to help.

    The venue does not appear in the Events Calendar widget

    It looks like you’ve successfully added a link to the widget; do you need further help with this specfically – or is this more a case of general feedback that you would like to see the venue display by default (or else have options to control this, rather as with the list widget)?

    Barry
    Member

    Hi Ben,

    That could be a bug for sure – but can you confirm that you do have a free ticket set up for the same event (albeit it may not currently be active)?

    Thanks!

    Barry
    Member

    Our pleasure 🙂

Viewing 15 posts - 4,306 through 4,320 (of 17,936 total)