[Barry]

Hi there!

So although there are different definitions of CSV, it’s important to note that The Events Calendar insists on commas for separation between fields, rather than semi-colons.

In the case of the file you linked to there, you are using semi-colons (and I would be surprised if it imported correctly).

So, to summarize, besides being UTF-8 encoded the data needs to be in this sort of format:

Title,          Start Date,  Start Time, ...
My Event,       2015-08-01,  12:00, ...
Another Event,  2015-08-15,  15:00, ...
Something Else, 2015-09-02,  08:00, ...

Does that help?

[Barry]

Hi Peter:

Great: so let’s leave this topic open for any further work that might be needed re the datepicker – in case the theme vendor can only supply a partial fix that needs more input from us, for instance – and we can address the probably conflict with the membership plugin in a fresh topic (unless you get resolution through WPMU’s own support channels) 🙂

Thanks!

[Barry]

My pleasure 🙂

[Barry]

Perhaps certain data – whether in terms of content or, more likely, configuration – needs to be in place. Would you be able to export your production database and import it into the test site? That may draw us closer.

[Barry]

Our pleasure and thanks for your patience 🙂

[Barry]

You can certainly correct the translation and re-compile the .mo file, if you’re familiar with the process – and in fact on looking at our new translations site the string in question (which belongs to The Events Calendar itself) seems to have been corrected:

translations.theeventscalendar.com

Again, this should be rectified when our next update is released (do also note that, generally speaking and with the exception of test sites, the display of errors should be turned off – while that won’t correct the text, it should stop you from seeing errors which can themselves trigger further breakages in some cases).

[Barry]

Hi Andrew,

Yep – you could certainly do that by testing for the existence of such a field with something like:

$ical_description = get_post_meta( $post->ID, '_ics_description', true );

Then test to see if it is non-empty and use it: you can find out more about obtaining post meta here and there are also some useful posts in the WP Codex.

I hope that helps – and as we can’t really go much further with custom dev questions like this I will now close this topic – but hopefully it gets you pointed in the right direction 🙂

[Barry]

My pleasure 🙂

[Barry]

How about this?

.tribe-events-list-event-description.description {
	margin-left: 0;
}

[Barry]

Apologies, Andrew – I updated the snippet – do note that if excerpts are not defined then, yes, it will return an empty string for those events unless you change the logic further.

I hope that helps!

[Barry]

Hi Annie,

Do you mean the main list or main calendar (month/grid view)?

Not sure I can identify the problem … which browser (and which version) are you using – can you point me in the right direction here?

Thanks!

[Barry]

Hi Serge!

That’s an interesting scenario.

Just to clarify, I’m understanding the problem to be that you have stock arrayed as follows for a single event:

• Ticket A: 50 (first hour)
• Ticket B: 50 (second hour)
• Ticket C: 50 (third hour)

If a customer purchases all three slots (corresponding to a 3 hour session) you wish all three ticket stocks to be decremented to 49 units – is that correct? If so, yes, WooCommerce Tickets and our other ticketing solutions work that way by default 🙂

I would highlight though that the default ticket form would require them to add one of each ticket to the cart – however this is highly customizable if you need to make it clear that the tickets correspond to hourly intervals.

Also, we would love to be able to check if a customer has already filled out a waiver form. If they have not, they would be required to do so on checkout, if they have it would skip it. Is this doable with any tool/extension?

It’s not something that’s facilitated out of the box – at least not just yet – but it is certainly achievable by making some mods to the behaviour of both WooCommerce and WooCommerce Tickets.

I hope that helps – and let me know if I can clarify anything else.

[Barry]

Hi Chad,

we have been testing and experimenting with it a good deal and right away it has almost everything I need for a new site I am working on.

Thanks – that’s great to hear!

so two events that start on the same date will show the event added to the system first at the top of the list – or the post date.

It does also factor in the time, so unless they are configured to start at exactly the same time, or are all day events, that is also a factor.

Perhaps you could try editing the ‘published date’ through the event editor to tweak things and get them working the way you want? Events Calendar PRO does not actually provide additional functionality in this specifc area so, by itself, probably wouldn’t help you with this specific problem.

I hope that helps or at least clarifies things 🙂

Thanks again!

[Barry]

Hi Alfemand,

Am I correct in thinking you are using the Danish translation?

If so, I’m afraid the problem is that it is out of date. It does seem like this has been resolved in the most recent translation which will ship with our next release, however.

In the interim, would it be possible for you to turn off the display of errors? Generally this is a bad idea on a live website in any case. If the Codex article I linked to does not help, it could be worth checking in with your web host for assistance.

[Barry]

Hi Allison,

Thanks for posting and I’m sorry to hear you are experiencing difficulties.

Enfold ships complete with a number of customizations that target our own plugin. As part of this, they restrict/remove access to certain settings and I suspect that is what you are hitting up against here.

This can easily be confirmed by quickly switching to a default theme such as Twenty Fifteen – you should then see that those settings become accessible. With that in mind (unless you find the same problem does still occur when you perform that test, in which case the issue may be something else) I’d recommend approach Enfold’s support team for assistance.

[Author]

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