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Barry
MemberJust checking in here to see if you need further support. If you don’t need any help that’s fine – I’ll close this thread in a few days if there is no further response.
Thanks!
Barry
MemberI’ll close this thread now but if you need further assistance at any point please don’t hesitate to create a new thread.
November 6, 2012 at 6:54 am in reply to: Customisation – white box showing event info and greying out 'full' events #27592Barry
MemberOK … posted at the same time as Jonah! David: I’ll leave you in Jonah’s capable hands 🙂
November 6, 2012 at 6:53 am in reply to: Customisation – white box showing event info and greying out 'full' events #27591Barry
MemberHi David,
That’s definitely possible. This is currently defined within events.css as follows: http://pastebin.com/MJienGK9
What you can do is copy that file (found in your plugin directory at the-events-calendar/resources/events.css) and place it in your theme’s events subdirectory – then just customize the above rule as needed.
Please also take the time to read up on our Themer’s Guide and our tutorial on template overrides first of all.
Hope that helps 🙂
November 6, 2012 at 6:44 am in reply to: Single events only show event name and no background and meta #27589Barry
MemberHi again Sakshin – thanks for sending that theme over. Unfortunately on this occasion there is not a lot more I can do to help here:
- Running the copy of WP Navigator you sent across straight out of the box I can indeed see single events without any problem
- The only problem I do experience is that, for some reason, a Google map element stretches semi-transparently across the entire page, preventing me from clicking on various links
- Your site looks very different from what I am seeing, so I am assuming it has been customized either through the theme options page or by other means – but ultimately I cannot replicate what you are experiencing
At this point, I’d suggest waiting to hear from the theme vendor … and if you engaged a designer to make any specific customizations (so as to give your site it’s own look and feel) perhaps you should contact him/her and investigate temporarily removing them, you might find the problem that way?
Barry
MemberHi David – I’ve replied to your email and will await your reply.
November 5, 2012 at 6:11 pm in reply to: Imported Events Appear on Calendar – then disappear / go missing #27580Barry
MemberSo if you click on Events (in the menu on the left hand side) you should see a list of events. Below the heading there is normally a collection of links, something like this:
All (100) | Published (80) | Trash (5)
To view the trashed items you would click on the Trash link – of course if the “trashcan” is empty you might not see that link. Does that help at all?
Barry
MemberNo unfortunately code doesn’t really display well in the forum right now. It’s best to use a service like Gist or Pastebin and post the link back.
November 5, 2012 at 2:46 pm in reply to: Single events only show event name and no background and meta #27574Barry
MemberSo what I’d suggest here is:
- Make contact with the theme author, see if he has any ideas about this
- If you could also send us a copy of the theme (email us at [email protected] and clearly mark it FAO Barry) we can try and replicate this problem independently of anything the author might do
Thanks!
November 5, 2012 at 10:14 am in reply to: Single events only show event name and no background and meta #27557Barry
MemberSure, let me know if that changes anything. If not, do you have access to the error logs and do you see anything of interest in there?
(If you are able to locate the logs but aren’t sure what you are looking for, feel free to paste an extract using a service like Gist or Pastebin.)
Barry
MemberYou can email us ([email protected]) if you prefer – be sure to mark any emails for my attention in the subject line 🙂
Barry
MemberHi again Nicole – how are we getting on here?
November 5, 2012 at 9:19 am in reply to: Event do not show correct in Mobile Theme from Jetpack #27549Barry
MemberThanks Andy. Harold: are you in need of further support here (albeit we may be limited in how far we can go with this one)?
Barry
MemberHi ML. Would something like this help?
Barry
MemberThinking back to one of my initial observations:
Some amount of output is being generated, but it stops right after the opening html tag.
Can I ask if you have A) access to the error logs and can see anything in there B) which template you are using (see Events > Settings > Template > Events Template to determine this).
Thanks for your continued patience – I’m sure we can get to the bottom of this!
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