Barry

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Viewing 15 posts - 17,251 through 17,265 (of 17,936 total)
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  • in reply to: Invalid user_key when trying to import an event. #27605
    Barry
    Member

    Just checking in here to see if you need further support. If you don’t need any help that’s fine – I’ll close this thread in a few days if there is no further response.

    Thanks!

    in reply to: Pre-fill fields #27604
    Barry
    Member

    I’ll close this thread now but if you need further assistance at any point please don’t hesitate to create a new thread.

    Barry
    Member

    OK … posted at the same time as Jonah! David: I’ll leave you in Jonah’s capable hands 🙂

    Barry
    Member

    Hi David,

    That’s definitely possible. This is currently defined within events.css as follows: http://pastebin.com/MJienGK9

    What you can do is copy that file (found in your plugin directory at the-events-calendar/resources/events.css) and place it in your theme’s events subdirectory – then just customize the above rule as needed.

    Please also take the time to read up on our Themer’s Guide and our tutorial on template overrides first of all.

    Hope that helps 🙂

    Barry
    Member

    Hi again Sakshin – thanks for sending that theme over. Unfortunately on this occasion there is not a lot more I can do to help here:

    • Running the copy of WP Navigator you sent across straight out of the box I can indeed see single events without any problem
    • The only problem I do experience is that, for some reason, a Google map element stretches semi-transparently across the entire page, preventing me from clicking on various links
    • Your site looks very different from what I am seeing, so I am assuming it has been customized either through the theme options page or by other means – but ultimately I cannot replicate what you are experiencing

    At this point, I’d suggest waiting to hear from the theme vendor … and if you engaged a designer to make any specific customizations (so as to give your site it’s own look and feel) perhaps you should contact him/her and investigate temporarily removing them, you might find the problem that way?

    in reply to: Auto Generated Calendar @ /events/ not Showing up. #27588
    Barry
    Member

    Hi David – I’ve replied to your email and will await your reply.

    Barry
    Member

    So if you click on Events (in the menu on the left hand side) you should see a list of events. Below the heading there is normally a collection of links, something like this:

    All (100) | Published (80) | Trash (5)

    To view the trashed items you would click on the Trash link – of course if the “trashcan” is empty you might not see that link. Does that help at all?

    in reply to: Hide country from venue address if it's USA #27579
    Barry
    Member

    No unfortunately code doesn’t really display well in the forum right now. It’s best to use a service like Gist or Pastebin and post the link back.

    Barry
    Member

    So what I’d suggest here is:

    • Make contact with the theme author, see if he has any ideas about this
    • If you could also send us a copy of the theme (email us at [email protected] and clearly mark it FAO Barry) we can try and replicate this problem independently of anything the author might do

    Thanks!

    in reply to: Single events only show event name and no background and meta #27557
    Barry
    Member

    Sure, let me know if that changes anything. If not, do you have access to the error logs and do you see anything of interest in there?

    (If you are able to locate the logs but aren’t sure what you are looking for, feel free to paste an extract using a service like Gist or Pastebin.)

    in reply to: Recurring Event #27554
    Barry
    Member

    You can email us ([email protected]) if you prefer – be sure to mark any emails for my attention in the subject line 🙂

    in reply to: EVENT DATES WRONG ON LIST CALENDAR #27550
    Barry
    Member

    Hi again Nicole – how are we getting on here?

    in reply to: Event do not show correct in Mobile Theme from Jetpack #27549
    Barry
    Member

    Thanks Andy. Harold: are you in need of further support here (albeit we may be limited in how far we can go with this one)?

    in reply to: Hide country from venue address if it's USA #27548
    Barry
    Member

    Hi ML. Would something like this help?

    http://pastebin.com/3GKBa2ML

    in reply to: Auto Generated Calendar @ /events/ not Showing up. #27547
    Barry
    Member

    Thinking back to one of my initial observations:

    Some amount of output is being generated, but it stops right after the opening html tag.

    Can I ask if you have A) access to the error logs and can see anything in there B) which template you are using (see Events > Settings > Template > Events Template to determine this).

    Thanks for your continued patience – I’m sure we can get to the bottom of this!

Viewing 15 posts - 17,251 through 17,265 (of 17,936 total)