Imported Events Appear on Calendar – then disappear / go missing

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  • #27523
    Anna
    Participant

    I have imported a bunch of events from eventbrite – I can see them on the calendar – then I uploaded other events – and then some went missing.
    I tried publishing and then republising these missing events to see if I could import them again – but even though they’re not longer on the calendar – the importer tells me those events have already been imported – and so can’t import again.
    please help!!!!

    #27540
    Barry
    Member

    Hi Zoe, that’s strange.

    It’s definitely possible that there is some “ghost” data in the system that is confusing the Eventbrite importer. If you visit Events > Trash are you able to recover anything that way?

    #27563
    Anna
    Participant

    I’m sorry I can’t seem to find how to get to Events > Trash. not via top Events button along page – or on left dashboard sidebar?

    #27580
    Barry
    Member

    So if you click on Events (in the menu on the left hand side) you should see a list of events. Below the heading there is normally a collection of links, something like this:

    All (100) | Published (80) | Trash (5)

    To view the trashed items you would click on the Trash link – of course if the “trashcan” is empty you might not see that link. Does that help at all?

    #27636
    Barry
    Member

    Just checking in to see if you need further support here 🙂

    #27663
    Anna
    Participant

    Yes!!! So I clicked on the above – it says All 8, Published 8.
    And all events listed ARE NOT APPEARING ON CALENDAR.
    Do you want to take a look? http://www.zoegolightly.com/events/ Let me know where to send password etc if needed.

    #27664
    Anna
    Participant

    ok. so i just deleted a few events on a different day – I had 4 events posted on one day – so I could see how they would all fit – adn when I deleted 3 of them the other events came back?

    #27667
    Barry
    Member

    Hi Zoe, if you could send WordPress login credentials by email ([email protected] – mark the email subject for my attention and please include a link to this thread) I’ll be happy to take a look.

    If you could also detail which events you can see on the admin side but cannot see on the calendar that would be great 🙂

    #28123
    Barry
    Member

    Zoe did you need further support here/are we all sorted?

    #28168
    Barry
    Member

    I’ll close this thread now – if you need further help please just open a new one.

Viewing 10 posts - 1 through 10 (of 10 total)
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