[Andras]

Hey Matthew,

Thanks so much for chiming in and sharing all that useful information! That’s awesome and it’s much appreciated!

Damien, I hope that gives a clearer view on the topic. Please, let me know if there’s anything else I can help you with.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

This reply is private.

[Andras]

This reply is private.

[Andras]

Hi Rocky,

Thanks for getting back to me. I’m sorry, I overlooked the URL in your previous post. My bad.

I see you are using the Divi theme. Nice one. 🙂

To get rid of the sidebar on the calendar pages, go to Events > Settings >  Display tab and choose ‘Default Events Template’ instead of ‘Default Page Template’. That should do the trick. (screenshot)

As for the duplication issue I will need to run some tests. I will get back to you with the results soon. Thanks for your patience!

András

[Andras]

Hey Matthew,

Okay, I see the issue, thanks!

I started testing this locally, but couldn’t reproduce yet. I’d like to as for some screenshots from you so I can try to replicate your case. This is what I would need:

• WordPress timezone settings under Settings > General > Timezone (screenshot)
• TEC timezone settings under Events > Settings >  General tab (screenshot)
• Recurrence rules of the Student Council event

This will allow me to mimic your setup as close as possible.

I discovered some css glitches on your site where the datepicker and the tooltip were hidden behind the main menu. If you copy the below snippet to your theme’s (preferably child theme’s) style.css file that should fix this. 😉

.datepicker, .recurring-info-tooltip.tribe-events-tooltip {
z-index: 9999 !important;
}

Cheers,
Andras

[Andras]

There are 2 ways to do this.

You can either create a template override for the view or views where you want to add this url. You can read more about template overrides in our Themer’s Guide.

Or you can use ‘Add HTML before event content’ under Events > Settings >  Display tab.

Let me know if you need further guidance.

Cheers,
Andras

[Andras]

Happy to have helped, Martijn.

Since this is resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Good luck with your project!

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

This reply is private.

[Andras]

Hello Rocky,

Thanks for using The Events Calendar!

I’m sorry to hear about this duplicating issue. Indeed that is upsetting. Let me try to help you get this fixed.

Could you share with me the URL / feed that you are having this issue with? I would like to run some tests.

on Wednesday the entire calendar was unlinked for at least several hours from the site.

Can you please explain what you mean by “unlinked”? The more details you can give me the better.

Thanks and cheers,
Andras

[Andras]

Hello Damien,

Thanks for reaching out to us with your question.

I have ran the URLs through Google’s Structured Data Testing Tool and didn’t see these issues. Can you share a screenshot with me where the issues are shown?

Do these show up as warnings or as errors?

Thanks,
Andras

[Andras]

Hello Veronica,

Thanks for using our plugins and welcome to the forums!

Sorry about this issue you are having with the duplicate venue field. I might be able to help you with this one.

What events is this happening with? Is it with imported events or events that you have created?

Does it happen with older events or new events as well? Or only new events?

Since when is this happening? Was it maybe after an update? If yes, do you know which update?

Can you possibly share with me a full database dump, so I can look at the data too?

Thanks and I’m really looking forward to helping you solve this.

Cheers,
Andras

 

[Andras]

Hi entf,

Thanks for using our plugins and welcome to the forums!

I think I can help you with this.

The url is not added automatically to your menu, you will need to do that manually.

This is the url where your users will be able to submit events to your calendar:

http://entfkent.org/events/community/add

Let me know if you need any further help with this.

Cheers,
Andras

[Andras]

Hi James,

You could do a check whether you are on the back-end or not, and if yes, then skip the whole thing.

Something like this:

function exclude_from_search($query) {
// skip if on back-end
if ( is_admin() ) return $query;

// modify search
if ($query->is_search) {
$query->set('post_type', 'post');
}
return $query;
}
add_filter('pre_get_posts','exclude_from_search');

Note, this hasn’t been tested, but that’s basically the logic of it.

Let me know if this does the trick.

Cheers,
Andras

[Andras]

Hello Martijn,

Thanks for reaching out!

I’m sorry you are having trouble with the CSV import. I think I can help you solve this one.

Once you uploaded the csv file (like the sample file), then you can use that for importing first the Venues and the Organizers and then the Events.

Happy to hear you manage to import the Venues.

When you are trying to import the Events, when do you get stuck? What is the process you are doing?

Here is how I would do it after importing Venues and Organizers:

1. Go to Events > Import > Import origin: CSV
2. Choose ‘Content type: Events’
3. Choose the file that contains the data
4. Click ‘Preview’ and wait for the sample data to load
5. Assign the needed columns. What is surely needed is: Event Name, Event Start Date, Event End Date. Assign whatever else you need.
6. Select what the Status and the Category of the imported events should be
7. Click on ‘Import All’

This should import all the events in the CSV file. If you have assigned Venues and Organizers to the appropriate columns (and you have imported those already) then those will be also saved.

Let me know if you do anything differently.

Also make sure that the events that you want to import are not on the ‘Ignored’ list (meaning previously imported and deleted / ignored). You can find the ignored events if you go to your event list on the back-end and click on the ‘Ignored’ link at the top. (screenshot)

Cheers,
Andras

[Author]

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