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Ryan,
I’ve been following this thread, would you mind sharing how you modified that to work? Would love to get the same functionality. Thanks!
-BrianOk thanks Brook.
I know they recently upgraded PHP versions and there have been some problems reported by the 4.7.1 and subsequent 4.7.2 updates. Which is around the time my problems started, but I talked to their support around the same time I started this thread with you and they obviously thought it would be a plugin issue.
There are some issues posted in their community forum although nothing that I would knowingly connect that doesn’t say solved.
https://www.godaddy.com/community/Managed-WordPress-Hosting/bd-p/ManagedWordPressHostingThanks for all your help! I’ll keep looking for the session table in the mean time.
Just to point out that this issue is happening on my live site that runs version 4.3.3 as well as my staging site running on 4.4.
Cliff,
By my count there are 7 requests, including mine, in the past week for this issue. Can you confirm a developer is looking into this please? I really need a fix. Thanks!
https://theeventscalendar.com/support/forums/topic/attendee-details-are-not-saving/Cliff,
WooCommerce System Status replied above. I’ll also note I’ve tried deleting and reinstalling the plugin on my staging site with the same result.
You said RSVP tickets do have attendee meta come through. Was this true at the time you created this forum thread or did they since start working?
I do not use any attendee meta fields on RSVP tickets, I just added them for testing. It does have meta come through on RSVPs.
When the ticket type is WooCommerce, either free or costs money, 1 field or 28, required or not; there is no attendee meta that comes through.
Do you get the same when you create a brand new event vs editing an old event’s date to now be in the future (so the tickets will appear) and then trying those tickets?
Yes, in both instances no attendee meta appears.
Cliff,
I’m stumped. I’ve tried everything I know, every combination of attendee meta fields, plugins, and sticking my tongue out. Removed all custom code, flushed cache every change…nothing. I enabled Tribe debug in the settings and installed debug bar, but it has no Tribe tab and isn’t showing me anything relevant. I’m running PHP 5.6.27 which is different than yours, but that was not a recent change coinciding with the meta going missing.
I do still get Attendee Meta that comes through on RSVPs, but not on WooCommerce Tickets. Does that help to narrow anything else down for me to check?
