[Sky]

Sophia,

It’s possible that that number of events could slow things down. It depends on your hosting, how many other types of posts, and many other factors.

Let’s try cleaning up the old events and see if that will make any difference. If your host is not able to handle the requests during the delete process, we can try reducing the number that get processed at a time. Hopefully, this will allow it to keep going without timing out.

Try adding this snippet to your child theme’s functions.php.


add_filter( 'tribe_events_delete_old_events_sql', function( $sql ) {
if ( false !== stripos( $sql, 'LIMIT' ) ) {
return $sql;
}
return $sql . ' LIMIT 10 ';
} );


Then run the clean up again and see if it works now. It may take a little longer, but hopefully this prevents it from timing out.

Let me know how that goes.

Thanks,
Sky

[Sky]

Brendan,

Great! Glad I could help.

Let us know if you have any questions or issues in the future.

Thanks,
Sky

[Sky]

Brendan,

I’m sorry to hear that you’re having problems with the CSV import. I will try to help you get this figured out.

I took a look at your csv file, and I discovered an “&” that hasn’t been escaped. It is in “Ladies Sip & Swing 2018.”

I changed the & to & and the csv then imported all the events correctly. So change the above to “Ladies Sip & Swing 2018”

Edit: I am unable to get this to show without it being resolved into the “&” symbol. I am attaching a pic:

I do see some characters that aren’t resolving due to non UTF-8 format, but that isn’t preventing it from importing.

Give that a try and let me know if it works for you.

Thanks,
Sky

[Sky]

Tim,

Can you explain what you mean by “I don’t have an option to post something before 12 am.”

Also, could you post a screenshot of your settings for “End of day cutoff” in Events > Settings > General? And also the date and time settings for one of the events that is having the issue?

Thanks!
Sky

[Sky]

Marc,

Thank you for the additional information. There is a “chron” that is supposed to run to update the newest event instances, as well as remove any that are past the date to keep.

Can you share with me what you have set in Events > Settings > General for “Clean up recurring events after”? Are the events getting removed properly as per this setting?

To see if the chron is being run on your site, try the following:

• Install and activate the WP Crontrol plugin
• Go to Tools > Cron Events and check if this cron exists and is being run daily
• See if the chron actually works by clicking on “Run now” – check to see if this generates the events that you are expecting

Thanks!
Sky

[Sky]

Sophia,

Thanks for trying that.

I asked around about performance issues, and one thing that was mentioned is that things can get slow if there’s a large number of events. However, this would likely happen over time, and it seems like your issues started more suddenly. In any case, you can try removing past events to lessen the load on the database. There is a new setting in Events ‣ Settings ‣ General: “Permanently delete events older than…” that lets you control how long past events are retained.

Other than that, you can read this knowledgebase article regarding performance when using our plugins.

I believe there is something else going on, as the events are just not loading for me most of the time. Once I can get the page to load, if I try to reload it with developer tools open to see what’s taking so long to load, it just loads right up fast as the rest of the site.

We have not seen any other cases like this, so there must be something unique with your hosting or site configuration that is just not playing nice with our plugin for some reason.

That being said, can you tell me how many events in total you have on your site? And are many of the recurring events?

Thanks,
Sky

[Sky]

Hi Tim!

This seems to be a duplicate of https://theeventscalendar.com/support/forums/topic/events-show-on-two-days-when-the-event-goes-past-midnight/

I’m going to close this one. Please follow up on the original ticket.

Thanks!
Sky

[Sky]

Hi Marie!

I’m sorry to hear that you’re having issues with the categories displaying. I will try to help you get this working.

To display multiple categories using a shortcode, you would use “categories” instead of “category” like so:


[tribe_events categories="party, black-tie"]


Just separate the categories with commas.

As to your screenshot, I’m afraid this is not possible. Only one shortcode can be used on a given page, and they cannot be used on the page with the default calendar display.

Hope that helps! Let me know if you have any other questions.

Thanks,
Sky

[Sky]

Jim,

Actually, I looked at the files loading on your site, and figured out what theme you are using. This is actually a long known issue, and is due to the Cherry Framework using a very old version of jQuery. You can try removing the version they load and replacing with a more modern version by adding the following snippet to your child theme’s functions.php.


add_action('wp_enqueue_scripts', 'update_jquery_for_cherry_framework', 11);
function update_jquery_for_cherry_framework() {
wp_deregister_script('jquery');
wp_register_script('jquery', '/wp-includes/js/jquery/jquery.js', false, false, true);
wp_enqueue_script('jquery');
}


You do not need to upload your themes here for me.

Let me know if that works for you!

Thanks,
Sky

[Sky]

Hi Jim!

I’m sorry to hear that you’re having issues with our plugins working with your theme. While we are limited in the amount of support we can provide for third party themes and plugins, I will try to help sort this out if I can.

Can you tell me the name of your theme if it is freely available on the WordPress repository? Or, can you provide me with a copy of the latest version of the theme you are using? You can upload the zip file to a file-sharing service such as dropbox, and post the link here in a private reply. If you have a child theme, I will need a copy of that as well.

Thanks,
Sky

[Sky]

Bronwen,

We do not have a product named “RSS Events Aggregator.” As I said, our Aggregator service does not support RSS feeds. However, it does have a “beta” feature where you can pull in events from other WordPress sites that are specifically using our Events Calendar plugin. Neither of the links you provided are using our Events Calendar plugin, so they would not work with this.

Hope that helps.

Thanks,
Sky

[Sky]

Hi Marc,

I apologize for the delay. It looks like my first response here didn’t get saved.

Can you help me understand the steps you are going through when you encounter this issue?

Are you saying the events in the series are not being created when you first create/save the event? And that you have to save again before the other events in the series are being generated?

Or, when you created the event, it generated the events in the series, but not as far into the future as you wanted?

If the latter, in Events > Settings > General, there is a setting “Create recurring events in advance for…” When you first create the event, it will only generate this far in advance.

Can you tell me when the event was first created, and what you have set for this setting?

Thanks,
Sky

[Sky]

Sophia,

Thanks for doing that. I can hardly get any of the event pages to load at all. The few times I did get them to load, I noticed an error in the console from some javascript that seems to be in one of the footer widgets? Specifically, the Widget with the “Resources:” list. Can you try removing this script from the widget content to see if it changes anything?

Thanks,
Sky

[Sky]

Hi Tim!

In Events > Settings > General, there is a setting named “End of day cutoff.” Try setting this a few hours ahead of the actual end time of the events. Sometimes time zone configurations can cause issues.

Let me know if this helps!

Thanks,
Sky

[Sky]

Hello Ulf,

This isn’t something that can be done by default using the plugin settings, but you could achieve this using just CSS.

In the month view, any events that are past can be targeted by the “tribe-events-past” class. So, for example:


.tribe-events-past .type-tribe_events:after, .tribe-events-past .tribe-events-tooltip:after {
content: '';
display: block;
position: absolute;
top: 0;
right: 0;
bottom: 0;
left: 0;
background-color: red;
}


This example overlays a red background, but you can change this to “background-image” and use the image of your choice. Also, this targets both the event in the calendar, and the tooltip. You can adjust the CSS to target one or the other.

Hope this helps! Let me know if you have any other questions.

Thanks,
Sky

[Author]

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