[Greg]

Further screenshot from additional GTMetrix report on parent site:

https://gtmetrix.com/reports/cpmr.org/Iv5pfRnl

[Greg]

By the way, as an aside to this matter…. I’ve discussed this multiple times with Tribe staff.

The same error occurs on our site with the NFP licence, as I have mentioned.

As I have explained, it occurred out of the box, on a clean install of wordpress, using Avada theme.

you can see,

http://afvam.org/

All the events in the widget bottom right show today’s date.

There are no shortcodes attached, and I have tested it with all plugins turned off apart from event cal – see screenshots.

In fact, I’ve even changed to TwentySeventeen theme to discount Avada or any custom code from the equation. Check the final screenshot. The problem still occurs.

Tribe’s argument on this is that they refuse to help as we don’t have a full licence.

How on earth would i convince our client they should pay hundreds of dollars, to sign up for a full licence, in order to fix something that doesn’t work, out of the box, on a clean install of WP using 2017 theme and all plugins de-activated.

Screenshots show:

1. the front end appearance on Avada with all plugins turned off (hence broken visual composer code on frontend)
2. Backend showing all plugins apart from Event Cal turned off
3. Front end on 2017 theme showing problem still present.

Cheers

Greg

[Greg]

Hi Cliff,

Thanks for your post and checking it out, glad you were able to easily replicate the issue.

To be honest… it does confirm what I already knew. It doesn’t give us much to go on.

I guess what we need to really know is… which part of Event Cal. is the plugin conflicting with?

Why is it affecting your plugin – particularly that one very specific part of the sidebar event information – and nothing else?

Any ideas that will help us get on the right track would be most appreciated.

Thanks and best wishes,

Greg

[Greg]

Hi Cliff,

Cheers.

The plugin is in 2 parts, both should be installed:

1. the main plugin
download:

http://cpmr.org/wp-content/plugins/download-manager/download-manager.zip

2. the addon that makes it work across multisite.

download
http://cpmr.org/wp-content/plugins/wpdm-multisite/wpdm-multisite.zip

You create a download package (eg a Custom Post) by adding the files you want in WP admin -> Downloads.

This download then has a shortcode (highlighted red in screenshot)

This shortcode is just placed anywhere (inc Event posts) in the normal way

(I have checked there is no HTML etc being applied around the shortcode – it happens on all event posts)

Let me know if you need any more info?

Thanks all the best

Greg

[Greg]

Hi Cliff,

I’ve found the problem, there is a conflict with the shortcode we use on the event pages to display some downloads.

See here example with WPDM shortcode not included:

Cohesion TEST

Under “details”, green bar on right sidebar, the start and end date is correct, 16 May 2017 @08:00

Now see example of same event with WPDM shortcode included:

COHESION CORE Group

Under “details”, green bar on right sidebar, the start and end will always show as the current date and time of the visitor

Any idea what could be causing it?

[Greg]

Hi Cliff

I’ve done that, cleared cache, closed browser and also tried on a new device. It’s made no difference at all.

I’ve even tried changing the date of the event. That makes no difference. Today’s date still shows.

Thanks

Greg

[Greg]

Hi Cliff, doesn’t look like it uploaded. Trying again here.

[Greg]

Hi Cliff,

Thank you, please find attached screenshot as requested showing date & time of event (which is 16th May)

Best,

Greg

[Greg]

Dear Shelby,

Thanks for your reply. Perhaps you misunderstood my question, apologies if it was not clear.

I am fully aware that “this request would require some customization”. That is exactly what WE are doing. I’m not asking Tribe to perform the customisation.

As you can see, our developer has followed the themer’s guide extensively whilst customising our layout already.

What I’m asking, is why :

echo $venue_state = tribe_get_state(); echo '<br>'

is not working. It seems to be the correct piece of code (??) and all other lines work, but this one does not.

Again, I’m not asking for customisation. I’m asking why a piece of the code is not returning the expected result when used in the correct manner.

Thanks and best wishes

Greg

[Greg]

Hi Geoff,

I’ve received notification that the new release is available.

Given, however, the amount of work you’ve done behind the scenes to get us to a stable and working point with these 7 sites, I’m really worried about applying a general release and breaking things.

Our support contract with our client has ended, so if it breaks, I’m going to end up paying for it.

Also, (sorry to jack my own thread) –

We have the same error with CPMR that we in fact experienced with another site (a Not for profit pro licence, clean install, didn’t work out of the box, tribe refused to help)

This is that on some events, the date and time shows TODAY’s current date and time, rather than the correct date and time that is set for the event in admin.

As before, it’s not on every event, just 1 or 2. Here’s a perfect example

Cohesion CORE Group meeting

This event took place on 16/05/2017, yet event calendar is telling me it’s on 7th June at this current time.

Thanks for your help

Greg

[Greg]

This reply is private.

[Greg]

Hi Geoff,

Thank you it seems to have worked for CPMR main site, however in the sub sites it’s still a problem

– Atlantic (FR, PT, ES)
– Intermedditeranean (FR)
– Islands (FR)

I tested Atlantic in Portuguese

http://cpmr-atlantic.org/pt-pt/events/lista/?tribe_paged=1&tribe_event_display=past

It’s still lista not list, and displays in english when using the Portugese

Thanks, best wishes

Greg

[Greg]

This reply is private.

[Greg]

Hi Geoff, hope you’re well.

as a continuation to this thread, it’s been brought to my attention that a similar problem exists when using the “Previous Events” link which is displayed just below the tribe events bar on List view

If we are in the french version of the site, and click this link, the Previous events display in English.
The link generated is thus:

http://cpmr.org/fr/events/liste/?tribe_paged=1&tribe_event_display=past

However, if we paste this into browser address bar and try to navigate directly to it, 404 is given

If we amend “liste” to “list” in the url, the link works from address bar and the list displays correctly in French

http://cpmr.org/fr/events/list/?tribe_paged=1&tribe_event_display=past

Thanks in advance

Greg

[Greg]

Thanks Trisha, I will check it out.

with this in mind, is there a central CSS file I can apply these styles to?

At present, we’re doing all Event calendar styling within the Theme’s custom CSS section, in the WP admin.

Whilst this works absolutely fine, it’s a multisite 7 site install with some sites in 4 different languages. This means we have to add the CSS classes 13 times across the different sites & languages to get a uniform appearance.

If there’s 1 central Event Calendar CSS file we can use (or create, in the required folder, maybe inside the child theme?) that will apply to all, that would be really helpful.

Thanks very much,

Greg

[Author]

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