Nico

Forum Replies Created

Viewing 15 posts - 841 through 855 (of 6,506 total)
  • Author
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  • Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue ?

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to:  Event Tickets Plus – validation #1267669
    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue ?

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to: Question on License Key with Hyphenated Domain #1267650
    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue 🙁

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to: Message: Licence Key is already used #1267649
    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue 🙁

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to: Message : Licence expired in WordPress #1267648
    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue 🙁

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to: "key is out of installs" #1267647
    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue 🙁

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue 🙁

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to: "…but your license key is out of installs" #1267645
    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue 🙁

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to: Licence Keys – Issue #1267644
    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue 🙁

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to: License Key Issues #1267643
    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue 🙁

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to: Event Tickets Plus won’t update…. #1267642
    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue 🙁

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to: Out of Install? #1267641
    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue 🙁

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to: Same error out of installs #1267640
    Nico
    Member

    Hi there,

    Thanks for the report and sorry to hear about this issue 🙁

    We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

    Thanks for your patience in the meantime,
    Best,
    Nico

    in reply to: Accidentally bought two events calendar pros #1267600
    Nico
    Member

    Hi there Anthony,

    Thanks for reaching out to us on this! I went ahead and processed a partial refund for one of the Events Calendar PRO license of your order. You should see the funds back into your account in 5-10 business days.

    Please let me know if there’s anything else I can help you with,
    Best,
    Nico

    in reply to: Forgot to add coupon on purchase #1267596
    Nico
    Member

    Hi there Sharon,

    Thanks for getting in touch with us! I went ahead and process a partial refund on your order 🙂

    You should see the funds back into your account in 5-10 business days.

    Please let me know if there’s anything else I can help you with,
    Best,
    Nico

Viewing 15 posts - 841 through 855 (of 6,506 total)