[Nico]

Hi there John,

Thanks for reaching out to us on this! Unfortunately we are not able to provide support in the pre-sales forum 🙁

But I can give you a short answer here. What you are trying to achieve is not possible with our product, but can be done with any post duplicators plugins out there.

Best,
Nico

[Nico]

Hi Sven,

Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁

We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

Best,
Nico

[Nico]

Hi there Anna,

Thanks for reaching out to us and for the heads-up on the resolution of the issue 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi there Andras,

This seems to be a duplicate of your other thread → https://theeventscalendar.com/support/forums/topic/ticket-not-saved-when-adding-a-custom-field/

In any case glad to hear this is resolved 🙂

Best,
Nico

[Nico]

Hi there Andras,

Thanks for reaching out to us and for the heads-up on the resolution of the issue 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi there Sherree,

Thanks so much for reaching out to us and for the heads-up on the resolution of the issue 🙂

I’ve updated the other thread with a link to this one. Hope folks can benefit from your workaround.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Although this thread is closed I just want to point out that Sherree posted a workaround to this problem → https://theeventscalendar.com/support/forums/topic/pages-wont-load-when-plugin-is-activated-on-bridge-theme-2/

Hope this can help folks out 🙂

Best,
Nico

[Nico]

Hi there Whodeani,

Thanks for reaching out and for your interest in our products 🙂

Let me say that I’m not familiarized with Woocommerce Bookings plugin so not sure about the differences with Event Tickets Plus. I’d say the best way to know our plugin is to go to the product page and see the video in there. If after that you have questions on how a specific feature works just let me know and I’ll help you out.

Best,
Nico

[Nico]

Hi Ellen,

Thanks for reaching out to us and for your interest in Events Calendar PRO 🙂

While we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Thanks for letting us know about this Julian. I’ll go ahead and close out this thread, you’ll get help on the original post!

Best,
Nico

[Nico]

Thanks for the follow-up Christopher and sorry for the delay in my reply. I’m still catching up with things after our annual team trip.

I could verify what you are experiencing, and found a workaround 🙂

In page.php (even outside the loop) this should work for you:

echo tribe_get_event_categories ( $wp_query->queried_object->ID );


Please let me know if it does,
Best,
Nico

[Nico]

Hey folks,

Sorry for the delay in my reply! Still catching up after our annual team trip…

We could confirm and log this bug. I’m not sure when the fix will be shipped, but I’ll try to push this forward as it’s a pretty annoying bug for sure.

I’ve linked this thread with the bug report, so you’ll get a heads-up here when it’s be fixed and released.

Best,
Nico

[Nico]

Hi there Kyle,

Thanks for reaching out to report this issue and thanks for taking the time to include the references to the code 🙂

Can you please send me the snippet you are using? Also where are you placing it? In a custom plugin? Theme or Child theme functions.php file?

Please let me know about it,
Best,
Nico

[Nico]

Hi there Sabrina,

Thanks for reaching out and for your interest in our products 🙂

So Can I buy the Events Calendar PRO when I am from Austria????

Yeah that should be totally possible! Please note that at checkout (under Billing Details) you’ll find a country dropdown, once you select Austria the state field should be gone. Can you please give this another try?

If the trouble continues, please let know the details steps to reproduce the issue and which browser you are using!

Thanks,
Nico

[Nico]

Hi there Jacob,

Thanks for reaching out to us and for the heads-up on the resolution of the issue 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Author]

Posts