[Nico]

Hi William,

Thanks for reaching out to us, and glad to hear about you are loving our products 🙂

A tool that might be useful for this is Convert Post Type plugin. I would surely test this on a few posts at first to see if it works as expected. I can’t think of another tool to do this, of course you can always craft a custom ‘importer’ but that will surely will require extra work!

Please give that plugin a try and let me know how it goes,
Best,
Nico

[Nico]

Hi d20games,

Thanks for reaching out to us and sorry to hear about your issue 🙁

I see you included your sys info -thanks for doing so- but I can’t see the installed versions of our products. Can you confirm you are running latest versions of our plugins? A maintenance release for EventBrite Tickets was released yesterday -3.11.1- addressing an unexpected change in EventBrite API.

If updating doesn’t solve the problem, the next step to troubleshoot this would be to go over our Testing for conflicts guide. Another thing I would like to know is which timezone are you running your site in -you can check that in ‘WP-Admin > Settings > General’.

Please let me know about those,
Best,
Nico

[Nico]

Hi Ian,

Just wanted to let you know that Geoff was out today, that’s why the reply for this is a bit delayed. He will surely be back to you tomorrow 🙂

Best,
Nico

[Nico]

Hey Jim,

Thanks for the follow-up! Brook is out today so I’ll continue to help you out on this.

1. 🙂

2. Not sure about what you are trying to achieve with that CSS. But maybe just bumping it’s priority helps?

#tribe-events-header .tribe-events-sub-nav li {
display: inline-block !important;
}


Regarding the “Page not found” issue you describe, please update to the latest version -3.11- of our plugins just released today. Empty views shouldn’t return 404’s any more. Please check if this solves what you describe or let me know if there’s anything else I can do on that end.

Best,
Nico

[Nico]

Hi Lewis,

Thanks for the follow-up! Glad this is solved on the back-end at least 🙂

Do you mind opening a new thread for this issue? We try to keep just one problem per thread, so other users can benefit from finding existing answers and this becomes tricky when various problems are addressed in the same thread.

Before doing so please try updating EventBrite Tickets to the latest version -a recent Eventbrite API change caused problems in our plugin and we’ve just pushed a maintenance release today (3.11.1). Also please check that the event is Live, if it’s still in draft the tickets form won’t show 😉

If none of the above helps, you should open a new thread. To get things moving faster please try to follow the steps on our Testing for conflicts guide and be sure to comment the outcome in the new thread.

I’ll go ahead and close out this thread, as the original problem is solved.

Best,
Nico

[Nico]

Hi Annie,

Glad to hear you are having a great time with our products! Also that Geoff’s answer helped you out with this one. He is out today, so I was just taking care of his assigned threads. As this ones is resolved, I’ll go ahead and close it out.

If you need help with anything else please don’t hesitate to create a new one and we will be happy to help.

Best,
Nico

[Nico]

Hi shenandoahu,

Thanks for getting in touch, I’ll try to help you out on this one.

You can call the function ‘tribe_single_related_events’ which will include the related events template.

Do you think this might work for you? Or you just want the related posts without the template?

Please try it out and let me know,
Best,
Nico

[Nico]

Oh looks like you posted the update while I was crafting my reply!

Glad to hear this is resolved, thanks Jan once again for helping out!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to help.

Best,
Nico

[Nico]

Hi uraaft,

Thanks for reaching out to us, and sorry to hear about your problems with the update 🙁

If updating via WordPress Update page failed, I would recommend doing a manual update. I’ll outline the steps below:
– Making a backup of the files and database of your site is always a good idea. Also testing the update in a staging site and not in production!
– In the topbar of this site go to ‘My Account > Downloads’.
– Download version 3.11 of Events Calendar PRO.
– Go to your ‘WP-Admin > Plugins > Installed plugins’ and de-activate ‘Events Calendar PRO’.
– Delete the ‘events-calendar-pro’ folder from ‘wp-content/plugins/’.
– Unzip the downloaded file.
– Move the ‘events-calendar-pro’ into ‘wp-content/plugins/’.
– Go to your ‘WP-Admin > Plugins > Installed plugins’ and activate ‘Events Calendar PRO’.

@Jan thanks for jumping in 😉

Please let me know if following the steps makes the update work,
Best,
Nico

[Nico]

Kamen,

Can you share the URL to the CSS file where you added the snippet? I can’t find it in the site (http://cmbh.space/events/month/).

Search won’t work until this is fixed, because interaction is not possible since the overlapping DIV is getting in the way. Check out this screenshot please: https://cloudup.com/cYlLhK33fZx

Best,
Nico

[Nico]

Hi Darren,

Thanks for your interest in our iCal Importer!

That’s a good question indeed! Recurring events will be imported as single events, so there’s no need to have Events Calendar PRO installed on your site to do so.

Of course you’ll need to have PRO if you want to create recurring events in your own site!

Hope that answers your question,
Best,
Nico

[Nico]

Hi Matt,

Thanks for reaching out to us! I’ll try to help you out fixing this -rather strange- issue!

From what I’m seeing in the source code ‘tribe-events-bar.min.js’ is getting included twice -both the ‘original’ script and your modified copy- in day view. So I’m guessing the script dequeue is not working properly there.

Can you paste the actual code you are using to dequeue the script?

Best,
Nico

[Nico]

Hi James,

Thanks for your interest in our just released iCal importer!

When importing an event new venue and organizer are created. The ‘location’ field from the iCal file/url is used to create the venue and the ‘organizer’ field to create the organizer.

Do you think that can work for your case?

@Seth, Can you open up a new thread for your question? We try to keep just one question/issue per thread so other users can find previously answered questions and benefit from those. Having various issues per thread makes that tricky! Thanks

Best,
Nico

[Nico]

Hi Amanda,

Thanks for your interest in our products, and thanks for reaching out to us!

There should be no problem setting that up with Events Calendar PRO. It should run smoothly, I see no trouble at all with that 🙂

Do you have any concerns in particular?

Best,
Nico

[Nico]

Hi Marianna,

Thanks for reaching out and sorry to hear you are experiencing this issue after the update, I’ll help you out on this!

I can see that in your site but not sure why it’s there 🙁

Can you please locate the PHP code generating that output in your theme? Are you performing any template overrides?

Please let me know about this,
Best,
Nico

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