[Nico]

Hi Kamen,

Thanks for the follow-up! Sorry to hear that didn’t work, I just realized I made a mistake when copying the code 🙁

Can you try replacing the previous code with this one?


body.tribe-events-page-template .page-header .header-image {
display: none;
}


Sorry for my mistake -hope this fixed code makes it right,
Best,
Nico

PS: nothing in the Event Bar will work until this is fixed because an empty div element is preventing the clicks to reach the inputs and buttons in the bar.

[Nico]

Hey Lucy,

Great to hear 🙂

I’ll go ahead and close out this thread, but if you need help setting things up or with anything else please don’t hesitate to create a new one -in the corresponding product forum- and we will be happy to help.

Best,
Nico

[Nico]

You are welcome Richard,

Glad to see you marked this as resolved. I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to help.

Best of luck with your project,
Nico

[Nico]

Hi Florent,

Thanks for reaching out to us! Interesting question indeed, hopefully I can help you out on this one.

Please add the following snippet to your functions.php file:


add_action( 'wootickets-send-tickets-email', 'maybe_send_order_email', 1 );
function maybe_send_order_email ( $order_id ) {

$order = new WC_Order( $order_id );

if ( $order->get_shipping_method() == 'some_method' ) {
// prevent email notification
add_filter( 'woocommerce_email_enabled_wootickets', '__return_false' );
}
}


Regarding the tickets form, Can you please open up a new thread for that? We try to keep just one issue per thread so other users can easily find and benefit from previously answered questions.

Please let me know if you can customize it to fit your need,
Best,
Nico

[Nico]

Hey Marcelo,

Glad to hear it worked as expected 🙂

Surely that would make a great feature for our product! You are welcome to suggest it via our UserVoice Page if you like.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to help.

Best of luck with your project,
Nico

[Nico]

Celeste,

Thanks for the follow-up, you are welcome 🙂

Not sure at all myself, but glad this is working now!

¯\_(ツ)_/¯

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to help.

Best,
Nico

[Nico]

Hi Lucy,

Thanks for your interest in our products and for reaching out to us!

Hopefully you can add up as many tickets ‘types’ as you need for each event, there’s no limit on that 🙂

Regarding the coupons, that’s something tied to the E-commerce platform and it’s settings. For example: our product WooCommerce Tickets works with WooCommerce, basically when you create a Ticket for an Event, the plugin creates a WooCommerce product and relates it with the Event. So once you add the ticket to the cart the e-commerce platform manages it as a normal purchase. You should be able to use coupons without any hassle.

I just set up a quick test to double-check on this. I can confirm this works as expected with WooCommerce Tickets + WooCommerce.

Please let me know if this answers your questions,
Best,
Nico

[Nico]

Hi Catherine,

Welcome to our support forums and thanks for reaching out!

Sorry for the confusion, iCal Importer is new product we are releasing today – if everything goes well with last minute testing. Some articles such as the one you point out, were created yesterday so when the product is released they are already published.

If you bought Events Calendar PRO expecting the iCal importer to be included with it, you can ask for a refund by emailing support /at/ theeventscalendar.com.

Again, really sorry for this misunderstanding 🙁

Best,
Nico

[Nico]

Hi Kamen,

Thanks for creating this new thread, happy to help you once again!

I checked your site’s front-end and what’s happening is: an empty div from the header of the theme is overlapping the Events Bar in Month view. Not sure why this div is only present in Month View and not in other views. Maybe that’s something you configured in your theme?

A simple workaround for this is to hide this div by adding this CSS hack to your theme’s stylesheet (located at ‘wp-content/themes/circles/css/main.css’):


body.tribe-events-page-template .wrapper.headline {
display: none;
}


If you want to set Month view as default, you can do so in ‘WP-Admin > Events > Settings > Display > Default View’.

Please give this a try and let me know,
Best,
Nico

[Nico]

Hi Celeste,

Thanks for reaching out and welcome to our support forums!

Sorry to hear about this issue, it’s something I haven’t heard of before! I wonder why it stopped working out of a sudden.

Have you updated any plugins, themes or WordPress core itself before this happened? Any other change introduced to the site that might be affecting this?

I see you have tested this with no other plugins active and with default WordPress theme, can you confirm this is still happening in that scenario?

Can you please try to access events via this URL http://www.thewellnessworkshop.org/wp-admin/edit.php?post_type=tribe_events ? Are you logging in with and administrator level user?

Please let me know about this follow-up questions and I’ll continue to help you out,
Best,
Nico

[Nico]

Hi Cliffy,

Thanks for the follow-up! Happy to help you on this side, so don’t worry at all 😉

Glad the script worked, you can try to add that to your child theme functions.php to avoid this being cleared by a theme update as you say. I understand your point about the event categories, they are surely not prepared to work that way. Venues hold country/state values, I guess that doesn’t work for your case?

Regarding the width of inputs in the submission form, this is caused by Enfold ‘base’ CSS. You can fix this by targeting the inputs in the form and setting a fixed width for them, and some other custom style. For example, try adding this line to your theme style sheet:


// set fixed with for text inputs in community form
.tribe-events-community-details input[type=text] {
width: 300px !important;
}
// set fixed with for selects in community form
.tribe-events-community-details select {
width: 200px !important;
}
// display event date fields in the same line
#EventStartDate, select[name=EventStartHour], select[name=EventStartMinute], select[name=EventStartMeridian] {
display: inline-block !important;
margin-right: 10px!important;
width: 100px !important;
}


There are a bunch of things to re-style there, but the code above should help you start dealing with those.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi Paul,

Hopefully it will be!
Did the snippet work? Is there anything else I can do for now? If not I’ll go ahead and close this thread.

Let me know,
Best,
Nico

[Nico]

Hey Richard,

Yes, please open up a new one! We always try to keep just one issue per thread.

Thanks,
Nico

[Nico]

Hey Larry,

Josh is out this week, so I’ll continue to help you out on this.

From your last message I understand this is resolved, can you confirm this?

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Nico]

Hi Richard,

Thanks for the follow-up! Josh is out this week so I will be taking over this thread for him.

I’ve reviewed the issue, and now I see the search bar is indeed visible in your site. However the calendar’s title is overlapping the bar, so it’s visible but you can’t ‘interact’ with it.

A minor adjustment in the CSS of site will fix this. At line 13 of your theme’s stylesheet you’ll find the following:


#tribe-events-bar, #tribe-events-footer, .tribe-events-cal-links {
display: block;
// add the line below to fix the overlap
z-index: 10;
}


Please forward this to your developer and let me know if it solves the issue,
Best,
Nico

[Author]

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