[Nico]

Howdy @resolutionsnorthwest,

Welcome to our support forums and thanks for reaching out to us! Hopefully I can help you out on this one 🙂

We are going to use the solution Barry provided for another customer. It’s a simple code snippet that you need to paste in the functions.php file of your theme – that file is located at ‘wp-content/themes/your_theme/’. The code is the following:


add_filter( 'tribe_events_event_schedule_details', 'custom_schedule_details' );

function custom_schedule_details() {
return tribe_get_start_date() . ' until ' . tribe_get_end_date();
}


Please let me know if you can manage to make it work,
Best,
Nico

[Nico]

Hey @B and @unitbit,

Thanks for reaching out on this!

Hopefully there are two new knowledge base articles on this: Setting Up The Events Calendar with WPML and Creating translations for events using WPML. Can you check them out before we jump into this? Hopefully they’ll help you out getting this right.

Please let me know if you can solve your issues by following these articles,
Best,
Nico

[Nico]

Howdy Julianna,

Welcome to our support forums and thanks for reaching out to us!

Unfortunately as you point out this is not possible right now 🙁 We can see this is a feature many folks would like to have. In fact our Uservoice page confirms it – by the way you are welcome to up-vote this feature request there. There’s some conversation going on in the team about this feature, but it isn’t planned for any future release yet.

I think this possible to develop this but for sure it will require some time and skills!

Sorry for not having a better answer for this,
Please let me know if you have any follow-up questions on this,
Best,
Nico

[Nico]

Howdy Robert,

Welcome to our support forums and thanks for reaching out to us. Unfortunately there’s no easy way of doing this customization 🙁

Looking at the format of the reference you provided, it looks more like the list view than the month view included in our product. If you feel confident about your coding skills I can help you out getting on track, but note that this type of customization is out of our support scope.

Please let me know if you would like me to give you some tips to get started on this,
Best,
Nico

[Nico]

Hi Adam,

Thanks for reaching out to us, and sorry for any inconvenience this issue might be causing to your client 🙁

I’ve tried to reproduce this on my end but I’m not getting any errors, Can you send over a screenshot of the recurrence settings just to be sure I’m setting everything up correctly?

Also, you indicated this was tested with default WordPress theme and no other plugins active, Can you confirm that? Did you get the same error?

Hope we can make this right soon,
Best,
Nico

[Nico]

Hi Ngaire,

Thanks for getting back once again.

I guess it’s not possible to create a clean test site at the time, which is totally fine and we can still continue to look into this without doing so -it might necessary at some point.

Pleas go ahead and install this plugin: https://cloudup.com/cAINe4_FL1H which will show the recurrence buil log in the ‘parent event’ edit screen in the admin area. I show show something like this: https://cloudup.com/cMSClCh-oLf. If you can update our plugins to the latest version just released yesterday it would be great. Doing so in the production site directly might not be a good idea! First implement the updates in a test / staging server.

When you notice something fuzzy with any new event created after the ‘log plugin’ is installed just copy (or take a screenshot) of the logged information and send it over please.

Best,
Nico

[Nico]

Hey Karen,

Yeap that will be fine as well. What you mention seems fine, just make sure the sites runs the latest version of our plugins -3.12- and latest wordpress version as well -4.3.

Please let me know how the test goes,
Best,
Nico

[Nico]

Hi Oliver,

You are welcome, I’m sorry this is still unresolved but as you say it seems a bit minor. I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you. If you want to take a further look into this at anytime be sure to open up a new thread as well.

Have a great week,
Best,
Nico

[Nico]

Hey Raylene,

Thanks for following up on this!

The excerpt is editable in the edit event screen in the WordPress admin. Make sure the ‘Except’ panel is active: https://cloudup.com/cjIA98JrCwu

If you always want to show the same information in the event ‘summary’ (in the events list) and in the event ‘single view’, maybe it’s easier to edit the event list template so you don’t have to input the same information twice. The process of doing is simple, I’ll describe it below but be sure to check our Themer’s guide to get the details on this. Here we go:

– Inside your theme folder wp-content\themes\your_theme\ create the following folder structure: tribe\list\.
– Make a copy of the file: wp-content\plugins\the-events-calendar\src\views\list\single-event.php
– Drop the copied file into the just created folder: wp-content\themes\your_theme\tribe\list\.
– Edit the file and change line 69:

// replace this
<?php the_excerpt() ?>
// with
<?php the_content() ?>


That should do the trick and show the event full content in the event list!

Please let me know if any of these options -adding an excerpt or overriding the template- solve your issue,
Best,
Nico

[Nico]

Hi @media325,

Thanks for reaching out and sorry to hear about this incompatibility 🙁

Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins. This sounds like a bug but I would like to discard a conflict before confirming this.

Thanks for the catch. Hope we can make this right soon,
Best,
Nico

[Nico]

Howdy @webdesignaction,

Welcome to our support forums and thanks for reaching out to us!

The way to go should be to remove the license from each of these ‘expired’ sites. If you think that is not possible we can invalidate the previous license key and create a new one for you in this case. For this you’ll need to reach out directly to support /at/ theeventscalendar /dot/ com, linking this thread in the conversation will speed up things a bit for sure.

Please let me know if there’s anything else I can do for you here,
Best,
Nico

[Nico]

Hi Robert and @mmccoycchs,

Thanks for reaching out to us on this, and sorry for the inconvenience it might be causing to you.

I mostly sure this is an intentional change, but I’ll confirm this tomorrow with the dev team. If this is the case I’ll try to find a work around this ‘limitation’. Maybe adding a custom field and getting that value out in the template sounds like something that should work.

Thanks for the patience on this,
Best,
Nico

[Nico]

Hi Karen,

Thanks for taking the time to describe the steps to reproduce, I’ll try it myself tomorrow and let you know about my findings.

I’m aware it takes time to set up a site and test this, but sometimes this ‘issues’ are related to other plugins or configuration in the site they are happening. But there’s always a reward 😉 For now I’ll test this myself but if need you to do so for us, I’ll think of something!

Thanks,
Nico

[Nico]

Hi Thomas,

Thanks for following up, and sorry for the miss understanding here!

We just released a new version of our products, Do you mind updating them to the latest version before we continue? Also do you have the latest version of Avada? I’m aware there had been some conversations happening between our developers an theirs to increase compatibility.

If upgrading doesn’t solve the issue, I see two ways to get this working. I can craft a little js snippet to change the breadcrumb or maybe you can contact Avada to see if they can provide a workaround for this.

Please let me know about this,
Best,
Nico

[Nico]

Hey Coutney,

Thanks for opening a new thread 🙂

Maybe I get to help you out there,
Best,
Nico

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