[Nico]

This reply is private.

[Nico]

Hi Christopher,

Thanks for reaching out and sorry to hear about this issue 🙁

Have you tried contacting them directly on this? One thing you might want to try is to update both our plugins and the theme framework if there’s any update available also. Please consider doing so in a test site -or local install- and test if this is fixed.

Please let me know if updating fixes this,
Best,
Nico

[Nico]

Hi Joseph,

Thanks for reaching out to us! Unfortunately we do not provide support in this pre-sales forum 🙁

I can give you a short tip on this anyway: Have you thought in using event categories? You can link them directly from your menu like this: http://your_site.com/events/category/city-a/

Hope this tip helps you out organizing your events,
Best,
Nico

[Nico]

Hey @pickleshy,

That looks good indeed, thanks for sharing 🙂

In guess you tested that out and fixes the “0” issue right?

Best,
Nico

[Nico]

Hi Shah,

Thanks for reaching out to us! Sure this is possible by adding two different tickets for the event with different prices.

Please let me know if this answers your question,
Best,
Nico

[Nico]

Hey Mar,

Of course I can help you further on this.

If this is still present with default WordPress theme, then please try to deactivate (or upgrade) the plugins: the events calendar category colors and the events calendar shortcode. They might be including the calls to the old class name.

Please let me know when you can check on that,
Best,
Nico

[Nico]

Hey Soren,

Thanks for following up! Digging a bit on this, I’m mostly sure the issue is related to the multiple organizers feature introduced in 3.11.

Can you check on this Brian’s comment about organizer fields template? https://theeventscalendar.com/support/forums/topic/add-required-label-to-organizer-fields/#dl_post-999699

Not sure why you are still seeing your previous changes, but hope this new information can help you figure out what’s happening there!

Please let me know about it,
Best,
Nico

[Nico]

Hi Aniello,

Thanks for following up on this 🙂

I’m not sure at all why this error is showing up, but before continuing can you please update the plugins to the latest version -just released yesterday? Maybe the update get’s it fixed or the error changes a bit. So just to be sure please update!

All in the test site I can’t see the event bar to switch to map view -to see the error there- and there are also a couple of JS errors showing up in the console. Can you check on that as well?

Please let me know if updating makes any difference,
Thanks,
Nico

[Nico]

Hi Edgar,

Thanks for following up on this. Unfortunately we are not allowed to log into client sites to make changes 🙁

Can you test this out once again please? I just tested it in my local install and it’s working.

This can be used in more elegant/functional ways, but just to test if this works at all on your end, add this snippet to your theme’s functions.php file -located at wp-content/themes/your_theme/ :

add_action( 'admin_init', 'link_product_with_tickets' );

function link_product_with_tickets ( ){
tribe_link_product_event ( replace_with_ticket_id , replace_with_event_id );
}

function tribe_link_product_event ( $product_id, $event_id ) {
if ( !in_array($event_id, get_post_meta( $product_id, '_tribe_wooticket_for_event')) ) {
add_post_meta( $product_id, '_tribe_wooticket_for_event', $event_id );
}
}


Make sure to replace the sample strings with the corresponding id’s (just the number). Once the code is in place go to edit page of the event in the back-end and refresh. After doing so you should see the ticket linked.

Please let me know about this test,
Best,
Nico

[Nico]

Hi Raylene,

Thanks for following up and sorry for my late reply!

I can see the issue you point out. The list/single-event template which renders that page, outputs the ‘short descripcion’ via the_excerpt wordpress function. This function outputs the content of the excerpt field, but if this field is empty it outputs a trimmed-down version of the full post content. Rounding up, you can edit this short description via the excerpt field!

Please let me know if this answers your question,
Best,
Nico

[Nico]

Great, just let me know about it!

Best,
Nico

[Nico]

Hey Chris,

You are welcome, sorry not to have a better answer for this right now. Hopefully the community over Uservoice will push this forward and we can see this integrated in the future.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi Nina,

Well glad to hear this is fixed now 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Cheers,
Nico

[Nico]

Hi Graham,

Thanks for following up on this! For sure, I’ll try to describe this in a more detailed way 🙂

1- Log into your WordPress site back-end: yoursite.com/wp-admin
2- Once in there go to ‘Appearance > Editor’ from the left menu.
3- Click on Theme functions (functions.php) from the Templates list at the right menu.
4- Before editing the file, copy and save the content to a file in your computer just in case you need to recover the original code.
5- Scroll down to the end of the file, and after the last line insert the provided code.
6- Click Update file.

That’s it! You should see it working after updating the file…

Please let me know if it does the trick,
Best,
Nico

[Nico]

Hey Yann,

Glad I could help you out on this 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best of luck with your project,
Nico

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