Nico

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Viewing 15 posts - 241 through 255 (of 6,506 total)
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  • in reply to: Google Calendar events import duplicates, how to clean? #1345952
    Nico
    Member

    Hi there,

    We just released a hotfix for the Google Calendar duplicates issue introduce in our recently released maintenance version 4.5.12.

    Find out more about this release β†’ https://theeventscalendar.com/the-events-calendar-4-5-12-1/

    In the release notes linked above you’ll find a plugin to help out removing the duplicated events πŸ™‚

    Please let me know if the fix works as expected and the helper plugin gets things back to normal.

    Best,
    Nico

    Nico
    Member

    Hi there,

    We just released a hotfix for the Google Calendar duplicates issue introduce in our recently released maintenance version 4.5.12.

    Find out more about this release β†’ https://theeventscalendar.com/the-events-calendar-4-5-12-1/

    In the release notes linked above you’ll find a plugin to help out removing the duplicated events πŸ™‚

    Please let me know if the fix works as expected and the helper plugin gets things back to normal.

    Best,
    Nico

    in reply to: Import updated google calendar didn't update event calendar #1345202
    Nico
    Member

    This reply is private.

    in reply to: Licence switching #1345141
    Nico
    Member

    Perfecto πŸ™‚

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: USE THE EVENT CALENDAR PRO IN TWO SITES #1345139
    Nico
    Member

    You are welcome Fabian!

    How can I make this? I need to make something special into the configuration of the plugin in the dev site?

    Details can be found in this article β†’ https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

    Cheers,
    Nico

    PS: I just realized your sites are from UY, we can switch to spanish if you prefer bo πŸ˜‰

    Nico
    Member

    Thanks for the follow-up and glad to hear you could find a temporary fix…

    Re-checking the system information you sent I realized I got the issue wrong (as we have a similar issue since latest release affecting month view for some date picker formats). You are right, this issue is fixed in fact in the latest version of bootstrap datepicker and we already have an internal ticket to update it. This probably won’t happen right away as we need to pair this ticket with similar ones to reduce the QA overhead (testing is really extensive when updating a core vender lib like this one). But I’m aware this has been a pain point for customers in Australia for some months now, so I bumped the priority of the issue and will do my best to try to move this forward. I also added this thread to the report so we can let you know when it’s done.

    Thanks once again and sorry for the confusion on my end.

    Best,
    Nico

    in reply to: Configure week #1345125
    Nico
    Member

    Stoked to hear πŸ™‚ Thanks for confirming!

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Refund #1345123
    Nico
    Member

    This reply is private.

    in reply to: Sudden change of colour (wrong) after plugins update #1345090
    Nico
    Member

    Hey Romana,

    I see you marked this one as resolved, so I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Automatically import from Google calendar not working #1344620
    Nico
    Member

    Thanks for following up and sorry for the delay in my reply, I was out sick on Friday.

    I just reached out to our main Event Aggregator developer and our support manager to inform this is still an issue for our customers. I’ve opened a new internal ticket so we can continue the work on this issue and related it back to this ticket so we can keep you updated about the progress of the fix. I’ll probably have some follow-up questions, but want to wait for the dev reply to see which information is useful for development to gather.

    One quick question about your feedback: Did you delete and re-create the import? Some users reported this step make it work for them.

    Unfortunately for now you’ll have to rely on manual imports, I’m really sorry about this.

    Thanks for the patience while we work on this.
    Best,
    Nico

    in reply to: Community Events #1344610
    Nico
    Member

    Hi there Gurdeep,

    Thanks for getting in touch and for your interest in our products πŸ™‚

    I inspected the site you sent but I’m not sure what features you are referring to. You can see how Community Events works in our demo site: http://wpshindig.com/events/community/add

    For more information about the plugin features please visit the product page where yo’ll find screenshots and a video demo as well: https://theeventscalendar.com/product/wordpress-community-events/

    Please let me know if you have any specific doubts about it,
    Best,
    Nico

    in reply to: Sudden change of colour (wrong) after plugins update #1344587
    Nico
    Member

    Hi there Romana,

    Thanks for getting in touch and sorry to hear about this issue πŸ™

    First thing I’d try is to reset the featured events highlight color in WordPress customizer (you can read more about it here). Just go to: WP-Admin > Appearance > Customize > The Events Calendar > Global Theme > Featured Events Highlight Color, select the desired color and save changes.

    Please let me know if that helps,
    Best,
    Nico

    in reply to: Remove the venue hyperlink #1344567
    Nico
    Member

    Hi there Norbert,

    Thanks for getting in touch with us! I can help you here…

    Can you please let me know if you want to remove the venue link from all places cross the site? I mean all event views (single, list, etc) or just single event view?

    Please let me know about and I’ll provide a solution for you,
    Best,
    Nico

    Nico
    Member

    Hey,

    Glad to help you out here as well πŸ™‚

    There’s a little extension that can help you on this: Listing venues and organizers.

    Please give it a try and let me know if it helps,
    Best,
    Nico

    in reply to: Filterbar hiding behind menu #1344559
    Nico
    Member

    Hi there Mariska,

    Thanks for getting in touch with us! Although we cannot provide much help customizing the styles of our customers sites I can surely point you in the right direction πŸ™‚

    For the first issue I visited the site but could see this working correctly, so maybe you could fix it? If not please send me the exact URL in which I can see this in action.

    To hide the events calendar title you can use the following CSS snippet:

    h2.tribe-events-page-title {
    display: none;
    }

    If you are not sure on how to implement it, this article describes a simple way of doing so: How to Easily Add Custom CSS to Your WordPress Site.

    Please let me know about it,
    Best,
    Nico

Viewing 15 posts - 241 through 255 (of 6,506 total)