[Nico]

Hi there Cassey,

Thanks for getting in touch with us and for your interest in our products 🙂

What you describe sounds possible with our plugin!

A customer can only signup up until day of event.

When you create tickets (free RSVP tickets or paid tickets) you can define start and end dates for the sale to be available.

And regarding the date format, the one you want looks like it should be in our plugin, but in any case you can change the format!

Maybe the best is to actually try the plugin in your site. While we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know your thoughts about this,
Best,
Nico

[Nico]

Thanks for following up Deepak!

Unfortunately we cannot provide support in the pre-sales forum but we can help license holders on some customizations. In this case we would be able to point you in the right direction but not provide the full code or develop this for you!

If you hold a license please log into our site before replying 😉

Thanks,
Nico

[Nico]

Thanks for following up April and sorry to hear this is still not working for you 🙁

Regarding the link you sent, it’s an admin view link so I’m not able to check it out. Can you please send me a link to an event that should be excluded from the feed?

also, i am putting the events into the calendar for EST time zone and have my settings set to EST, and my app is set to EST but the ical feed is sending them over in PDT. is there another setting adjustment i need to make that i am unaware of?

Can you please let me know which is the timezone set for WordPress (WP-Admin > Settings > General > Timezone) and the site timezone mode (WP-Admin > Events > Settings > General > Timezone mode)? I’ll take a look into that…

Best,
Nico

[Nico]

Thanks for confirming Craig!

I’m sure you are being affected by the bug I previously mentioned. I’ve added your case to the internal report so you can get notified when this is fixed.

As for re-running the imports, if they were one-time imports then you’ll need to recreate those unfortunately 🙁 but if they are scheduled imports you can re-run them from the ‘Scheduled Imports’ tab in the import section.

Thanks for the patience while we work this issue out,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Hi there Martijn,

Thanks for getting in touch with us! I can help you here 🙂

Can you please make sure that events have value sets for those fields? If there’ no data for the filter to display options, then the filter won’t be displayed.

Please let me know if adding values in events for the fields solves this,
Best,
Nico

[Nico]

Hey there Russell,

Thanks for getting in touch with us, and sorry to hear about the troubles with the countdown widget 🙁

Can you please describe how this widget is placed (Appearance > widgets or via Shortcode) and the settings on it? Is the ‘Type’ set to ‘Single Event’ or ‘Next Event’ in the widget options?

If you feel the configuration is correctly set and the widget should be displaying the next event in there, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about it,
Best,
Nico

[Nico]

Hey Stanley,

Thanks for getting in touch with us, and sorry to hear about this issue 🙁

I could confirm what you described and asked the devs to investigate this further. I’ll send you a heads-up when I have more info on this.

Best,
Nico

[Nico]

Hi there Johannes,

Thanks for getting in touch with us!

Hopefully there’s a setting to achieve this: WP-Admin > Events > Settings > General > End of day cutoff. Just change that time to 3 am (for example) and this will avoid events to be shown in the next day.

Please let me know if this works for you,
Best,
Nico

[Nico]

Hey Mike,

Thanks for getting in touch, once again I’m happy to help you out 🙂

To remove The Events Calendar titles (ie: “Upcoming Events”) use the following CSS:

.tribe-events-page-title {
display: none;
}


Please let me know if this is what you were looking for,
Best,
Nico

[Nico]

Hey Shaun,

I just finished writing a code snippet for this, but I realized it won’t be the best way to achieve what you are looking for. I mean it will show the ‘More Info’ link but not in the place yo need it. I inspected the code of your list view and it seems to be customized already to add the ‘Book Now’ button. Do you know how that was added? Does this file exists in you theme folder: ‘theme-folder/tribe_events/list/single-event.php’?

Knowing this will help me place the more info button next to the ‘Book now’ one.

Please let me know about it,
Best,
Nico

[Nico]

Thanks for following up Randy!

Glad to hear the code worked! Basically the code you were using was not taking time in account.

Regarding the times not being the correct ones, Can you please check the site timezone (WP-Admin > Settings > General > Timezone)? And also Events timezone settings in WP-Admin > Events > Settings > General? That might be the cause of the offset you are seeing.

Please let me know about it,
Best,
Nico

[Nico]

Thanks for following up Michael!

You can add the button by pasting this code in your theme’s (or child theme’s) functions.php file:


/* Tribe, add button after events are rendered */
function tribe_add_custom_buttons () {
echo 'Need Help?';
}
add_action ( 'tribe_events_after_footer', 'tribe_add_custom_buttons' );


Please note you’ll need to edit the actual HTML that gets printed and also add the proper styling to fit your site design,
Best,
Nico

[Nico]

Thanks for following up Jason and glad to hear you could find a temporary workaround for this!

As stated in my previous reply we couldn’t reproduce this issue (and we are not getting in other reports of this issue for now) so it’s really hard to try and fix the issue. Can you please test this in a different server? Maybe just a local or dev server?

Thanks,
Nico

[Nico]

This reply is private.

[Author]

Posts