Hey there Russell,
Thanks for getting in touch with us, and sorry to hear about the troubles with the countdown widget 🙁
Can you please describe how this widget is placed (Appearance > widgets or via Shortcode) and the settings on it? Is the ‘Type’ set to ‘Single Event’ or ‘Next Event’ in the widget options?
If you feel the configuration is correctly set and the widget should be displaying the next event in there, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.
Please let me know about it,
Best,
Nico