[Nico]

Thanks for following up Ron! I appreciate the time you took to checkout the information on our product pages and also for the tidy list of features 🙂

Can the ticket feature be simplified?

Basically free tickets is what call RSVP tickets. They can have a certain stock (and start/end sales dates), you can limit the user to book just a single item (you’ll need a snippet we can provide). The only feature not covered here is the ‘Waiting list’. All I can think here is another RSVP ticket you create once the ‘main’ ticket is ‘Sould out’. You’ll need to code on top of the plugin to get the desired results and the email alters thou!

Can attendees be booked ‘manually’ in WP Admin?

This is actually not possible. Right now RSVP tickets can be generated from the front-end. You can manually create the tickets for them in the event page. You’ll need to code a snippet to show the site users dropdown in the form if (for example) the user is an admin.

Can lists of event attendees be exported to csv with additional data retrieved from user table(s)?

Attendee reports are generated when tickets are ‘booked’ in the front-end saving the information the user provide (Name and email). The user who makes the booking is not stored by default, you’ll need to code this. I don’t it’s quite difficult to do it. Once you have that information saved you can add columns (there’s an existing snippet for this) to the report pulling the extra information. You can also add these (or other) columns to the CSV export of the list. Event Tickets Plus has a feature to collect attendee extra information if that helps. Be sure to review this article to better understand the existing features → Tickets: Managing your orders and attendees

Can attendee lists for a multitude of events (connected by a custom field value) be exported?
Can all bookees of a given event be send a mailing to?

Unfortunately none of these two features are possible. Both will require custom work on top of our plugins. Not impossible thou, bot not something you can achieve with a simple snippet (a few lines of code).

Can events lists (generated by a shortcode for example, see bullet points) be filtered by venue city (unique)?

For this you can create widget shortcodes (requires PRO) and you can pass a parameter to filter events by venue city or region (check the linked knowledgebase article for complete list of parameters). But there’s no easy way of adding a filter to reload the list upon user input of a city. Would would need to code that one, not a huge effort thou if you just want to pull a plain list.

Can users be shown, how many free spaces are available for an event?

Yes, the tickets form show this information and tickets are disabled once fully booked.

Can the default booking form get customised?

Yes, you can totally perform the customization needed! You can edit the front-end of the tickets form (take a look at our themer’s guide for more details on this. The best here might be to just hide the default fields and populate them by default, once the user click the ‘book button’ they will be just submitting the pre-filled hidden form.

Just to clarify, as our forum guidelines state we cannot help much with customizations. We can surely point folks in the right direction to get started and even provide simple snippets for customers if possible. Please also note we have free extensions are available as well!

Please let me know if you have any follow-up questions,
Best,
Nico

[Nico]

Hi there Martha,

Thanks for getting in touch with us!

Short answer: yes, just ignore the Facebook renewal notices!

Why are you sending out renewal notices for a product that you are phasing out?

This is great feedback which I passed along to the team working on the site / marketing for our products. I guess you are right about this!

Also, I agree with some of the other folks that I liked the old Facebook Events interface better than the Events Aggregator interface. I am only importing events from Facebook, so I didn’t really need the other options. Now I have to go through an extra step every time to tell Events Aggregator that I am importing from Facebook. Is there a way to set Facebook as my default import source?

Another great piece of feedback. For now there’s no option to set a default import type but I’m logging this as a feature request in our internal system as it sounds like it could help some users out!

For now you can paste this snippet in your theme’s (or child theme’s) functions.php file and it should do the trick for you:
https://gist.github.com/niconerd/137f4cb5c7be90e2fb903f1168fc22c8

Thanks once again for the great feedback 🙂

PLease let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hey Dylan,

Thanks for the heads-up! That’s indeed a strange way to sort this out, anyway I’m glad it’s now resolved.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Kathy,

Thanks for the heads-up! I’ve forwarded the application reply once more, but there seems to be a problem reaching your inbox. I’m sending this to kathy.wier at bellsouth dot net, is this the correct address?

Thanks,
Nico

[Nico]

Thanks for following up Mark! Sorry I missed that part, thanks for clarifying 🙂

if there are events all around the US can an instance of the calendar be placed on a page and then focus on Houston area and not the rest of the US?

Well not possible out of the box, but something achievable with some custom code for sure. Take a look at this shortcode provided to a customer, you can develop something similar to just show events of a given category → [tribe_venue_map]
Another option might be to alter the zoom/focus of the existing map after it loads (via JavaScript). In this case you can load map view (via [tribe_events] shortcode) and hide the elements around the map via CSS.

Does this sounds like something that would work for you?

Best,
Nico

[Nico]

Stoked to hear this is resolved Bob! Good job 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

You are welcome William! Thanks for the heads-up 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

This reply is private.

[Nico]

This reply is private.

[Nico]

Hi there Ron,

Thanks for reaching out to us and for your interest in our plugins 🙂

First of let me say that we don’t do customization of our plugins but we do have a list of folks available for the job. Modern Tribe (the agency behind The Events Calendar) takes mostly enterprise level sites (project minimum 20K USD).

This said I guess you can send the list right here and I’ll help you out seeing whether the features are available (or possible with some custom code). But it would be great if you could check the information about our products features before doing so (it will surely make the list shorter):
– Event Tickets → basic RSVP functionality
– Event Tickets Plus → paid tickets and more features
– The Events Calendar → base calendar product
– Events Calendar PRO → super charged calendar

Finally while we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know about it,
Best,
Nico

[Nico]

Hi there Mark,

Thanks for reaching out to us and for your interest in our products 🙂

The map view adjusts the ‘scaling’ to were events are located. So if you only have events in the Huston TX area, the map will ‘scaling’ will auto-adjust to show those.

Please let me know if this answers your question,
Best,
Nico

[Nico]

Hi there William,

Thanks for reaching out to us on this!

I’m mostly sure you are being affected by a known bug, which solution can be found here → ? Known Issue: Layout issue with single event post template

Can you please give this a try and let me know if it solves the issue for you,
Best,
Nico

[Nico]

Hi there Laura,

Thanks for getting in touch with us on this! Let me start by saying I’m not quite sure of what you are trying to achieve here.

From what I understand you want to show in the calendar which employees are out for the day. If that’s the case maybe the best way to do this is to create an event for each each day with outages. Then relate the folks that are out that day with the event. If ‘Connections’ has a custom post type for employees, then you could use the ‘relationship’ field type of Advanced Custom Fields plugin to relate the event with the employee. Once the two are connected it’s just a matter of displying the information in the front end.

I know this sounds really complicated but I don’t see any easier way of showing that in the calendar. If you don’t need this information to be related with events (maybe it’s just displaying a list of who is out today), then maybe adding the outages in a Google Calendar and showing it in the sidebar might work best. Not sure how each employee marks the outage or if that information is already stored in the system.

Please let me know your thoughts about it,
Best,
Nico

[Nico]

Sorry to hear about this Chris 🙁

Can you please try to temporarily disable Yoast SEO and see if that corrects the main event page title? Also let me know if that makes the title in the shortcode page work with the snippet.

Thanks,
Nico

[Nico]

Hey Tac,

Thanks for following up! Add the following snippet to your theme’s (or child theme’s) functions.php file and it will validate that there’s at least one ticket added to the event. It doesn’t check which type of ticket, so it will work for RSVP and/or WooCommerce tickets 😉


/* Tribe, make sure the event has at least a ticket added */
add_filter( 'tribe_community_events_validate_submission', 'tribe_ce_validate_tickets', 10, 3 );

function tribe_ce_validate_tickets ( $valid, $submission, $handler ) {

if ( !tribe_events_has_tickets ( $submission['ID'] ) ) {
$handler->add_message( 'Please add at least one ticket to the event', 'error' );
$valid = false;
}

return $valid;
}


Please let me know if it works for you,
Best,
Nico

[Author]

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