[matthewdenton]

Hi:

I’m glad you got your original issue resolved. The “Events List” widget uses the css class tribe-events-adv-list-widget. You should be able to define new styles on that class in your theme to modify how it is presented including it’s height.

Please let me know if that resolves your issue.

– Matthew

[matthewdenton]

Hi:

Thanks for the additional screenshot. However can you send me a screenshot where you are using the Twenty Thirteen plugin and all other plugins are deactivated? I see in the screenshot a menu option for slider and Social WordPress that aren’t present by default and I really want to rule out that this isn’t a plugin conflict.

Also can you confirm your user has full admin permissions?

Thank you,

– Matthew

[matthewdenton]

Hi!

My apologies it took us so long to respond to your inquiry. At this time our plugins are setup so that no tickets can be purchased after the event passes. Are you trying to simply record a ticket sale in your site for reporting purposes? Or are you trying to make an actual purchase/charge?

If you want to simply record a sale you could go into the WooCommerce > Orders page within WordPress and click on “Add Order” at the top of the screen.
This will take you to the order page and within “Order Items” section you can search for your tickets for events and add them to the system.

This will allow you to track all sales in your site for reporting. Is this what you are looking for?

Thanks,

– Matthew

[matthewdenton]

Hi!

Thanks for reaching out to us. I want to help but will first need some additional clarification/information.

1. <span style=”line-height: 13px;”>Please confirm you are using version 3.6.1 of The Events Calendar and <i>Events Calendar PRO</i></span>
2. Does the Appearance > Widget screen function when you are using Twenty Twelve or Twenty Fourteen theme

It sounds to me like you indicate in the title that your theme is conflicting with the PRO plugin and the above should let us confirm. If the issue stays when you are using a different theme then there may be a different culprit and we will investigate further.

Thanks,

– Matthew

[matthewdenton]

Hi!

Thanks for taking the time to reach out to us. I’ve taken a look at your site and did a search for “uproar”, “world cup” and some other combinations based on the Events you have on your calendar. All of which return the events in question.

Can you please let me know if there is a specific search scenario you are using that fails to return results as you expect? If you outline the details below I can take another look at your website.

Thanks for your support,

– Matthew

[matthewdenton]

Hi!

Thanks for reaching out to us. I wanted to follow-up and determine if you have made any theme changes in addition to the update from version 3.4 to 3.6. Talking to the team the “edit” link on event pages comes from the Theme and is not defined in The Events Calendar templates.

With this said we could be mistaken and I ran a test of a new install using the Twenty Fourteen theme and both version 3.4 and 3.6.1 don’t show me any edit links for logged in users.

If possible can you confirm that you haven’t made any modifications to your theme? Also could you confirm that version 3.4 shows you the edit link for the Twenty Twelve or Twenty Fourteen theme?

Thanks for your help as we investigate this!

– Matthew

[matthewdenton]

Hi!

Thanks for considering using The Events Calendar! This is definitely an interesting problem. Let me do my best to walk through how I would tackle the problem.

First The Events Calendar was designed as a singular Calendar solution. We currently don’t support individual “calendars” instead you need to use categories or other meta data of an Event to filter what content the user is shown.

Are the users going to be adding their own events? or is that going to be administered by an “admin”?

If users will be adding their own events than you could potentially filter what events get returned to the user by including only events created by the current logged in user.

If “admins” will be creating events you could assign a category for each user or utilize the “Organizer” field to dictate what events should be shown to each user. You could also potentially extend the user settings so that you could assign a category or venue to a user for maintaining the linkage dynamically.

Either way you would need to do some customization to meet your needs and I would suggest taking a look at our New Users Guide, Tutorials and Docs for reference information. Also The Events Calendar is free to download and use so you can definitely experiment to see if it meets your needs.

I know the above isn’t a detailed how-to but it should give you an idea of how to make The Events Calendar function as you outline.

Thanks again for reaching out to us,

– Matthew

[matthewdenton]

Hi, Thank you for taking the time to reach out to us. My apologies in taking so long to respond and I’ll do my best to answer your questions

Am I correct in that you are thinking of using Events Calendar PRO in displaying the hours a gallery/store is open? Looking at your example here is a short outline of how to enter the information.

a) Currently we cannot setup the above recurrence logic in a single event. Instead you would have to setup multiple recurrence events for different scenarios.

1. <span style=”line-height: 13px;”>Recurring event for each day you are open in April-May and Oct-Dec. with a separate event per hours open.
   Custom Yearly on April,May, October, November, December Saturday
   Custom Yearly on April, May, October, November, December Sunday
   </span>
2. We don’t have support for defining “public holidays” as such you would need to have a separate event for showing these dates
3. For the summer hours you could create a weekly event that is from Tuesday -Sunday for the hours listed. This event you would have to create each year unless you did a Yearly event for the dates for the given months similar to 1

b) We don’t currently have logic for excluding “closed” dates at a global level. You would have to ensure your recurrences don’t include Mondays.

c) If you can define rules around the public Holiday (christmas, new years) etc than you can schedule an event for them. However with having multiple events you have to be sure they don’t create multiple for the same day.

d) We are still tracking this enhancement. At this time it hasn’t been scheduled for development.

e) We test the theme in the standard Twenty Ten, Twenty Twelve, Twenty Fourteen themes. As for recommendations I’d suggest looking in the WordPress.org themes directory as WordPress has a very stricty theme review policy so if a theme is approved they usually are pretty nicely implemented.

I hope the above information is helpful and answers your questions.

– Matthew

[matthewdenton]

Hi:

I took another look at the linked image and am slightly confused (due to image showing all options on left than another overlay of only 3 options). Can you please confirm my understanding of the issue?

You are currently using version 3.6.1 of The Events Calendar and Events Calendar PRO. These are the only plugins activated and you only see under Events the following options : Tags, Settings, Event Add-Ons.

Is this correct? If so can you let me know what version of WordPress you are using and Theme?

Also can you confirm that with only The Events Calendar activated you see the same menu options?

Thanks for your patience while we try to replicate this issue.

– Matthew

[matthewdenton]

Hi Gabriel:

As for recommendations it really comes down to your preference. EDD Tickets and WooCommerce Tickets both allow you to manage the tickets all within your WordPress site without interfacing with external ticket providers.  With these plugins you can create tickets that have 0 cost to users and by default users would need to enter an email, first name and last name to register.

Are you familiar with Electronic Digital Downloads or WooCommerce plugins? If you have experience with one of them it might be less of a learning curve however we do have new user guides and additional resources to help you get started.

• <span style=”line-height: 13px;”>WooCommerce Tickets New User Primer</span>
• EDD Tickets New User Primer

I would highly recommend looking through the above links and forming your own opinion on what you feel would be easiest to manage.

Also with Events Calendar PRO we do allow for recurring events. However no ticketing solutions support recurrence.

I hope the above information is useful and please let me know if you have any additional questions/concerns.

Thank you,

– Matthew

[matthewdenton]

Hi Stefan:

Thank you for clarifying the change you wanted to make. I took a look at the Community Events form and below are the details you are looking for. Unfortunately the 9 category limit is hard coded in the code base so you have 2 options for modifications:)

Easiest – However will be overwritten if you update plugin

1. <span style=”line-height: 13px;”>Open the file /lib/tribe-community-events.class.php in plugins/events-community</span>
2. Search for formCategoryDropdown and replace both instances of “9” with “20” or similar larger number

Full Method – won’t be over wrriten with updates to plugin

1. Copy the function from following gist link to your themes function.php file
2. Override the taxonomy template in your own theme by creating a file at
   [your-theme]/tribe-events/community/modules/taxonomy.php
3. Modify the following line of code
   <?php TribeCommunityEvents::instance()->formCategoryDropdown( null, $currently_selected_category_ids ); ?>
4. to :
   <?php formCategoryDropdown__override( null, $currently_selected_category_ids ); ?>

Each of the above methods will increase the number of categories that are shown by default. Please let me know if any issues implementing the changes.

Thank you,

– Matthew

[matthewdenton]

Hi Peter:

Thank you for taking the time to reach out to us and sorry it took so long to answer your question. You can definitely setup the event recurrence as outlined above. Below are the steps I would take to create.

1. <span style=”line-height: 13px;”>Create a new Event and set the following details in addition to your event information
   </span>Recurrence :: Every Week
   End After 11 week
2. Publish Event
3. Go to Events list in WP Admin
4. Search for your event by name
5. You should see an event instance for each week
6. Select “Trash” for the week you want removed for Holiday

You now should have the recurring event spread over 11 weeks with only 10 instances.

Please let me know if this works for you. Thank you.

– Matthew

[matthewdenton]

Hi Brian:

Thanks again for bringing this issue to our attention and your patience while we investigate. I setup a brand new WordPress 3.9.1 test site using Twenty Fourteen theme with The Events Calendar (3.9.1), Events Calendar PRO (3.9.1), EDD Tickets (3.9) and Easy Digital Downloads (2.0.4).

Good News, well Bad for us at Modern Tribe is that I have been able to duplicate the issue you are seeing utilizing the steps you outlined. I repeatedly get the same behavior you outline where when I add the same ticket multiple times from the event page the sale goes through even when the total count of tickets exceeds the stock.

I’ve created a bug ticket on this in our system and will be having a developer look into the issue. I’ll keep you up-dated as we resolve this.

Thanks for your continued patience.

– Matthew

[matthewdenton]

Hi Kathy!

Thanks for considering our Events Calendar plugins and I’ll do my best to answer your question. The Events Calendar is designed to be a single calendar and so supporting multiple calendars can be done however it will take some additional customization/work to get it to function as you outlined.

First to display 12 distinct calendars you would have to make use of Categories. By having a distinct Category per group you can provide distinct calendar views that would only show their events. You can see how this would function on our wpshindig.com website. A sample category view is : http://wpshindig.com/events/category/wordpress-meetups/

If you wanted to limit which calendar the user sees by the group they belong to you would have to write custom logic to restrict their view/access.

As for your second question you would need to get the Community Events add-on to allow users to submit their own events. You would also have to ensure they put the event to the correct category to have it show up on the correct calendar.

Does this answer your questions? If there is anything you want further details on please let me know.

– Matthew

[matthewdenton]

<div>
<div>

Hi there!

In the core “The Events Calendar” plugin we don’t have support for users to register for events. It is possible that you add a button to the event screens that could direct users to a form or wherever your registration takes place and we do have a number of add-ons that we’ve built that integrate “ticketing” for events that could also be used.

• WooCommerce Tickets
• Eventbrite Tickets
• EDD Tickets
• Shopp Tickets
• WPEC Tickets

But if you wanted some sort of registration capability that was built into the WordPress site beyond what I’ve noted above you’ll either need to build it or find a third-party plugin.

Hope that helps. If you need anything else or have other questions, please let me know.

– Matthew

</div>
</div>

[Author]

Posts