[Josh]

Hey Stefan,

Thanks for reaching out to us!

The mobile experience for the WordPress admin can be a little daunting at times but it should be a decent mobile responsive experience there. However, along with the suggestion for the previous thread, you could take a look at our Community Events plugin which works from the front-end and allows you a little more control over the mobile experience through customizations in your theme.

Let me know if this helps.

Thanks!

[Josh]

Hey Stef,

Thanks for reaching out to us!

Is it correct to assume that you’re not wanting to give the single event manager access to the WordPress dashboard in order to create the events? If not, you can use our Community Events plugin where they can easily submit that information via a front-end form. There would be other options as well, such as Gravity Forms, where you could create a form that creates the new post of the “tribe_events” post type along with the associated meta, however that will take some setting up.

I’m not sure I follow exactly what you’re looking for with the outside source option, however it sounds like this may be something that our iCal importer might be able to help with. If you’re able to generate an iCal feed or a .ics file from that other source, you could use a recurring import to bring those events into your calendar on your site.

Let me know if this helps.

Thanks!

[Josh]

Hey Amanda,

Thanks for reaching out to us!

That is definitely odd, I wonder if there was something else going on that prevented the traditional WordPress import from working properly? I have seen this occasionally happen when there is a lot of content and it’s not necessarily dependent on a specific post type. Are there a lot of events that you are wanting to move over that may have been the cause here?

Another option here is I see that you do have a license for the iCal importer plugin. What you could do would be to use the iCal feed to import the events from the old site to the new. You can expand the view for a single import with the following snippet added to the old, existing site:

https://gist.github.com/cliffordp/ab1f7c4d95723ee6f892

Then, on the new site you’re importing into, add the iCal importer plugin and in the feed field there you can use the old site URL in the following format http://example.com/events/?ical=1&year-feed

Let me know if this helps.

Thanks!

[Josh]

Hey Gergana,

Thanks for confirming here as well as providing a screenshot there.

I’m curious at this point if there is possibly a javascript conflict on the admin screen there that is generating this particular issue. If you remove the customization that you’ve added above and test the “View Details” button again with the Developer Tools within your browser open, do you see any javascript errors that show in the list there?

This would cause the issue you’re describing of the “View Details” button not triggering anything there on that page. Also, it might explain why all the detail buttons on your screen there are showing “Hide Details” even though they are not opened.

Thanks!

[Josh]

Hey Jared,

No problem. Sure, the Community Events plugin will add a form on the front-end of your site that allows either anonymous submissions or require a user to create an account or login to create the event.

From there, users would also be able to edit and view their submitted events from the front-end as well.

Let me know if this helps.

Thanks!

[Josh]

Hey Gergana,

Sorry for the delay here. Let’s see if we can tackle these one by one.

For the first issue of not being able to see the information submitted by the user into the custom fields in the ticket fieldset, to verify, here are the steps that I’ve taken to create the issue:

• Created an event with a WooCommerce Tickets
• Added a Fieldset with a few fields for the ticket
• Saved the ticket and published the event
• Did a test sale of the ticket and submitted the information
• From there, I went to the edit screen for that particular event and navigated down to the ticket section there https://cloudup.com/czOQQCCKNKW
• I clicked on the “Attendees” link on that section of the event and it took me to the associated attendees page https://cloudup.com/cWiZzoHT7ow
• From there I can click the “View Details” link for each submission and the collected information displays below https://cloudup.com/ch5yziWYcAf

Are the last few steps there where your situation differs?

Thanks!

[Josh]

Hey Michael,

No problem, happy to help!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

This reply is private.

[Josh]

Hey Jared,

Would you mind sending over the system information for your site? The screenshot you sent over in the previous message doesn’t appear to be a part of any of our plugins but want to verify what the alternative plugin would be creating that view for you.

Thanks!

[Josh]

Hey,

No problem. Let me know if it helps.

Thanks!

[Josh]

Hey Peter,

That is definitely odd there. I’ll do some further digging here to see if I can replicate the issue with the different settings.

Thanks!

[Josh]

Hey Michael,

Thanks for reaching out to us!

You could accomplish this by adding the following snippet to your theme’s functions.php file. If you’re uncomfortable adding snippets there, you can add them using a plugin such as

add_action( 'tribe_events_list_widget_after_the_event_title', function() { the_content(); } );

Let me know if this helps.

Thanks!

[Josh]

This reply is private.

[Josh]

Hey Thomas,

Thanks for reaching out to us!

You can wrap the display of the “tribe_get_cost()” with a conditional there. Something like:

if( tribe_get_cost() ) {

tribe_get_cost();

}

Let me know if this helps.

Thanks!

[Josh]

Hey Jared,

Thanks for reaching out to us!

Upgrading to PRO wouldn’t change anything in regards to the issue you’re describing. I’m unable to answer support related questions in this pre-sales forum, however I would like to verify whether or not there is a bug here that we should address.

A couple of quick questions here:

• The “Assigned Author” feature you’re describing, is it the “Author” dropdown that is available on Events, Posts, etc. throughout the site?
• If you check the “Users” section of this particular site, is it different than what is showing in that Author box there?

Thanks!

[Author]

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