Josh

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Viewing 15 posts - 526 through 540 (of 4,178 total)
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  • in reply to: list of events #1151610
    Josh
    Participant

    Hey,

    Thanks for reaching out to us!

    Sure thing! The answer depends partially on how you’d like to approach the list or where you’d like for it to display.

    If you’d like to use the default list view of our plugin, you can follow our Themer’s Guide to copy the src > views > list > single-event.php file into your theme and customize the output to only include the title and any associated event categories. From there, you could use our settings option to hide the additional recurrences of a recurring event from showing in the list.

    Alternatively, if you wanted to create your own view, you could use the tribe_get_events() function to query the events and create your own list wherever you’d like.

    Let me know if this helps.

    Thanks!

    in reply to: Selling Add-On Products On Events Ticket Pages #1151608
    Josh
    Participant

    Hey Jack,

    No problem, happy to help!

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: Change the wording in wp backend menu #1151604
    Josh
    Participant

    Hey Mogul,

    No problem, happy to help!

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: How do I find my ical-url? #1151602
    Josh
    Participant

    This reply is private.

    Josh
    Participant

    Hey Gergana,

    Thanks for reaching out to us!

    I apologize for the delay here. There appears to be a lot of stuff here and it is difficult to understand the status of each and the associate request with the additional conversations included throughout.

    To help with this, I’d like to try and summarize what you’re looking for here and see if we can start from here:

    1. You’re trying to use the Tickets Fieldsets to collect additional information from users when booking their tickets. However, you’re unable to see the additional information collected when viewing the Attendees and clicking the “view details” button there for each attendee?
    2. Attendee export issues with Bulgarian language (looking into this issue now)
    3. Not all attendee information generated through the Ticket Fieldset is exporting when exporting attendees? Is this related to your #6 above and trying to use that snippet to remedy this?
    4. Looking for a customization to include the WooCommerce cart checkout information for the user in the attendee export?
    5. Additional customization to change the way the attendees table displays within the backend?

    Thanks!

    Josh
    Participant

    Hey Leela,

    Thanks for following up here.

    I am limited in the amount of support that I can provide for a customization such as this, I can help to get you pointed in the right direction.

    To start here, how do you currently have the template set up to pull the list below the main calendar there?

    Thanks!

    in reply to: Leaving stock blank doesn't work #1150790
    Josh
    Participant

    Hey Bev,

    No problem. I’ll go ahead and close this thread for now. However, we’ll still follow up here so you’ll be notified as we make progress on this one. If you have any further questions, please don’t hesitate to open a new thread.

    Thanks!

    in reply to: Custom ticket fields – Attendee information #1150788
    Josh
    Participant

    Hey Gergana,

    Thanks for following up here. We typically request for additional requests that vary from the original post to open a new thread. However, I’ll leave this open in case there is any additional feedback.

    However, snippets like this should be placed in your theme’s functions.php file. Sometimes, based on the configuration on the file, some people do find some difficulty in applying the snippets to their theme. If so, you can also try using a plugin like https://wordpress.org/plugins/code-snippets/ for adding those snippets.

    Thanks!

    in reply to: Recurrence Rules field missing #1150787
    Josh
    Participant

    This reply is private.

    Josh
    Participant

    Hey Cindy,

    I’m sorry the other steps didn’t help you out here.

    Another option to test would be to switch to a default theme and try the snippet in that theme’s functions.php file to try to rule out any issues with the implementation of the snippet.

    Thanks!

    in reply to: Change the wording in wp backend menu #1150768
    Josh
    Participant

    Hey,

    Thanks for following up!

    Take a look at this knowledgebase article and it will help you in changing the “Events” into something else within your dashboard.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Robert,

    Thanks for following up here!

    I understand what you’re looking for now. Depending on how you’re building that list, you can pass the current category into the query that generates the list below. You can accomplish this by using the “get_queried_object()” function in WordPress.

    For example, to get the current event category slug there you would use:

    
    $queried_object = get_queried_object();
    $queried_object->slug;
    

    You could then pass that into the arguments for your query or shortcode that you’re using to build that list.

    Let me know if this helps.

    Thanks!

    in reply to: Leaving stock blank doesn't work #1150480
    Josh
    Participant

    Hey Bev,

    Thanks for pointing that out here!

    I apologize for any confusion I may have caused there. I tested this feature on our base Event Tickets plugin as well as with WooCommerce and it works as described in our Knowledgebase article there. However, testing with EDD I was able to replicate the issue you describe here.

    I’ve logged a bug ticket for this issue and added this thread to that issue. You’ll be notified here as we make progress on this one. In the meantime, the above approach should be a good approach to keep the sales going on the event.

    If you have any questions or concerns on this particular issue, please don’t hesitate to follow up here.

    Thanks!

    in reply to: How to inspect events returned from database queries? #1150464
    Josh
    Participant

    Hey Peter,

    I did some further testing here but was unable to replicate the issue you’re describing here. Switching my timezones and formats to match yours in your system information (thanks for providing) I created a few events and all of them showed whether the start or end date were on the same date or on different dates.

    As a next step, have you tried switching to a default theme to see if that changes anything here? You’re right that it would be rare for the theme to impact the query and the results returned, however it is much more likely that it could be causing some of the widget output and display issues related here.

    Let me know if that shows anything different.

    Thanks!

    in reply to: Is it possible to use single ticket for multiple events #1150080
    Josh
    Participant

    Hey Kelly,

    Thanks for reaching out to us!

    There isn’t an interface for managing this within the dashboard. However, you could add the product directly to an event.

    It sounds like there is a single product that would be shared across the event ( a bundle of tickets for all the events)? If so, you could try using the WooCommerce product shortcode within those events.

    Let me know if this helps.

    Thanks!

Viewing 15 posts - 526 through 540 (of 4,178 total)